UserGuiding Review
What is UserGuiding?
UserGuiding is a results-oriented and user-friendly onboarding guides and walkthroughs creator and manager. This allows you to assist your new users to perform and complete their tasks efficiently and adroitly. Furthermore, this lets them gain in-depth knowledge about your web application or programs as they go.
Apart from being built with the ease of use of end users in mind, UserGuiding is also purposely designed to be intuitive for the creators of guides. Making walkthroughs and interactive product tours used to be a job of multiple people but with this solution, only one or two individuals can complete a guide speedily. Because of this, your employees can be more productive throughout the day.
Show MoreOverview of UserGuiding Benefits
Interactive Onboarding Solutions
Familiarizing new users with an app is crucial for the success of your projects. That is why UserGuiding enables you to create interactive guides. With these walkthroughs, you can help employees or customers perform actions and tasks skillfully. However, the guides you create with UserGuiding are not simple PDF or document files detailing actions. Instead, the platform allows you to choose between a guide and a hotspot. The latter lets you create an engaging walkthrough while the latter allows you to highlight elements on the interface.
Custom Guide Audiences & Provision Scheduling
With UserGuiding, you can choose whom to target for particular guides. This enables you to ensure that users receive the right kind of help they need to get them started. This way, they do not have to waste time watching or going through guides that are irrelevant to them.
Furthermore, UserGuiding assists you in scheduling when guides should pop up. This lets you make certain that users are able to digest their learnings before serving new walkthroughs.
Guide Success Analysis
UserGuiding has a dashboard where you can view the success of your walkthroughs in improving interactions with your apps or websites. This way, you can find ways to improve your guides to increase completion and efficiency.
User-friendly Guide Creation Process
Making walkthroughs can be the work of one or two people only with UserGuiding. That is because the solution is built for the ease of use by non-technical people. As a result, you do not have to train individuals to learn how to navigate and manipulate the platform. This also helps your organization save time in onboarding new users.
Show MoreOverview of UserGuiding Features
- Onboarding Process Design
- Interactive Guides
- Multiple Guides/Hotspots
- Audience Segmentation
- Audience Targeting
- Guide Scheduling
- Analysis & Reporting
What Problems Will UserGuiding Solve?
1) Reduced Complexity of SaaS Products
SaaS platforms can be difficult to learn how to use because of the tools and features designed using the latest technology. However, regardless of their promise, users still fail to stick to the products. UserGuiding can help organizations resolve this problem. By using the solution, developers can create interactive guides that can help new users get familiar with the interface. As such, people trying out applications can learn how to use them with ease and convert.
2) Minimized Resource Consumption
Instead of funneling resources towards the creation of guides, organizations can route them towards critical and more profitable endeavors. That is because UserGuiding is a user-friendly platform and creating walkthroughs can be the work of a single person. As such, onboarding can be faster, leading to a better employee or user efficiency.
3) Reusable & Trackable Guides
Onboarding is something that is done repeatedly. Organizations can create reusable guides with UserGuiding and even track their effectivity over time. This is made possible by the solution’s tracking system that allows guide makers to see how users interact with their walkthroughs and to pinpoint areas for improvement.
Awards & Quality Certificates
UserGuiding Position In Our Categories
Keeping in mind businesses have special business needs, it is rational they steer clear of paying for a one-size-fits-all, “perfect” business program. Just the same, it would be difficult to try to find such an app even among well-known software solutions. The sensible thing to undertake should be to list the various key functions which necessitate research such as essential features, pricing, skill aptitude of the employees, organizational size, etc. Next, you must do your research thoroughly. Browse through some UserGuiding evaluations and scrutinize the other applications in your list in detail. Such all-encompassing product research ensure you take out ill-fitting software solutions and select the one which offers all the benefits your business requires to be successful.
Position of UserGuiding in our main categories:
TOP
100
UserGuiding is one of the top 100 Customer Experience Management Software products
If you are interested in UserGuiding it may also be sensible to examine other subcategories of Customer Experience Management Software collected in our base of SaaS software reviews.
Since each company has particular business needs, it is prudent for them to abstain from seeking a one-size-fits-all perfect software system. Needless to say, it would be pointless to try to find such an app even among widely used software platforms. The clever thing to do would be to jot down the various essential elements that need consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some UserGuiding Customer Experience Management Software reviews and look into each of the other systems in your shortlist in detail. Such comprehensive homework can make sure you discard ill-fitting systems and select the app that provides all the features you require for business success.
How Much Does UserGuiding Cost?
UserGuiding Pricing Plans:
Free Trial
Start-Up Plan
$149.00/month
Growth Plan
$299.00/month
Enterprise Plan
Contact vendor
What are UserGuiding pricing details?
UserGuiding Pricing Plans:
Free Trial
Start-Up Plan
$149.00/month
Growth Plan
$299.00/month
Enterprise Plan
Contact vendor
UserGuiding has three enterprise pricing plans that can help you achieve your onboarding goals while sticking to the budget.
Start-Up Plan – $149.00 monthly
- 2,000 Active Users
- 1 Team Member
- Unlimited Guides & Hotspots
- Analytics & Reporting
- Customization Options
- Reusable Guides
- UserGuiding Branding
Growth Plan – $299.00 monthly
- All Start-Up Plan Features
- 5,000 Active Users
- No UserGuiding Branding
- Unlimited Team Members
- Interactive Help Page
- Guide Search
- Chat Support
Enterprise Plan – request pricing information
- All Growth Features
- Custom Number of Active Users
- Video Support
- Dedicated Success Coach
- Goal Tracking
- Custom CSS
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you decide to buy a Customer Experience Management Software it’s important not only to see how experts score it in their reviews, but also to find out if the actual people and companies that purchased this software are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and UserGuiding reviews across a broad range of social media sites. The information is then featured in a simple to understand format revealing how many people had positive and negative experience with UserGuiding. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for UserGuiding?
UserGuiding can integrate with the following solutions and platforms:
- Google Tag Manager
- Google Analytics
- YouTube
- WordPress
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