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VeloCITY 365 Review
What is VeloCITY 365?
VeloCITY 365 is a robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests. This citizen engagement software enables cities and countries to tackle and eradicate limitations that hamper or prevent citizens from becoming active participants in issues, discussion, and policies that involve their community, such as long and inflexible working hours, multiple work shifts, and parenting duties among others.
With VeloCITY 365, local governments are now able to provide streamlined, efficient, and effective online channels on which citizens can raise concerns, submit requests, and voice opinions on issues and policies. The software enables local governments to effectively track and report on citizen issues effortlessly, gather highly actionable, high-value insights from the ground level, and even accelerate administrative processes such as approving licenses, permits, and grants.
Show MoreOverview of VeloCITY 365 Benefits
VeloCITY 365 delivers a powerful citizen engagement software that comes with all the features and functionalities that local governments need to further improve their capabilities in providing fast, efficient and effective citizen services. This cloud-based software comes bundled with Dynamics 365 and Dynamics 365 Portal in the Cloud, allowing for its rapid deployment and use, which then translates to quick ROI.
Built to improve local governments’ capability to deliver fast and top quality citizen services, VeloCITY 365 offer three modules that are pre-configured with the required tools and functionalities for faster and easier implementation with minimal to zero need for customization.
With VeloCITY 365 Citizen Request Management, users have a platform that makes tracking and reporting on city issues a breeze. It also provides citizens with quick online channels through which they can submit their service requests and complaints that range from potholes, damaged infrastructure, taxi complaints, etc. This module greatly impacts and empowers citizen engagement as it effectively bridges local government units and the ordinary people.
Speaking of citizen engagement, VeloCITY 365 Citizen Engagement module is designed to bring both local governments and their citizens on a platform where every party can engage and interact with the other. Governments can showcase their projects and ideas for development while citizens can voice out their opinions, initiate and participate in polls and surveys.
Show MoreOverview of VeloCITY 365 Features
- Built on Microsoft Dynamics 365 and Azure
- Self-Service, mobile-enabled citizen portal
- Duplicate detection
- Robust knowledge base capabilities
- Esri integration for mapping and geo-location
- Quick and easy roll out for new service request types
- Automatic routing of service requests
- Automatic escalations based on service level agreements
- Versatile reporting functionality
- Configurable security and access to system functions and data
- Optional mobile application
- Ideas/Crowdsourcing
- Discussion Forums
- Issues
- Blogs
- Events
- Polls
- Surveys
- SMS & Email Notifications
- User Profile Management
- Web Forms
- Permits, Licensing & Inspections
What Problems Will VeloCITY 365 Solve?
Citizen Service Request Management
Deliver efficient, fast, online solutions for citizen service request management, including out-of-the-box integration to common local government applications. Built on Microsoft Dynamics 365 and Azure, this software allows local governments to effortlessly monitor and report on citizen while maximizing citizen engagement.
Citizen Engagement
Announce upcoming initiatives or discuss various topics you want to collect votes or comments on. Optimize citizen engagement by gathering precious and actionable insights from citizens. Encourage your citizens by giving them a platform where they can engage and interact.
Awards & Quality Certificates
VeloCITY 365 Position In Our Categories
Since companies have distinctive business demands, it is wise that they steer clear of buying a one-size-fits-all, “perfect” software product. Needless to say, it would be futile to come across such an app even among popular software systems. The practicable thing to do should be to jot down the numerous vital factors which necessitate examination such as major features, price terms, skill capability of staff members, organizational size, etc. Then, you must do your research to a full extent. Browse through these VeloCITY 365 analyses and check out each of the software solutions in your list in detail. Such comprehensive research guarantee you circumvent poorly fit software products and subscribe to the system that offers all the benefits your business requires.
Position of VeloCITY 365 in our main categories:
TOP
500
VeloCITY 365 is one of the top 500 CRM Software products
Every company has different requirements and needs a software that can be customized for their size, kind of staff members and clients, and the particular industry they are in. For these reasons, no software can provide perfect features out-of-the-box. When you look for a software product, first be sure what you require it for. Read some VeloCITY 365 CRM Software reviews and ask yourself do you desire basic tools or do you need complex functionality? Are there any industry-specific features that you are looking for? Get the answers to these questions to assist your search. There are lots of aspects that you need to reflect on and these include your budget, particular business needs, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the app that offers all that you need to enhance your company competence and productivity.
How Much Does VeloCITY 365 Cost?
VeloCITY 365 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are VeloCITY 365 pricing details?
VeloCITY 365 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Adoxio for enterprise pricing information and other product details on VeloCITY 365. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
45
Negative Social Media Mentions
2
We are aware that when you make a decision to buy a CRM Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to check if the real people and businesses that purchased this software are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VeloCITY 365 reviews across a broad array of social media sites. The information is then featured in an easy to understand format revealing how many people had positive and negative experience with VeloCITY 365. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for VeloCITY 365?
VeloCITY 365 integrates with the following business systems and applications:
- Payment Gateways
- Power BI
- ESRI
- SharePoint
- Microsoft Dynamics
- AZURE Cloud
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