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VeloCITY 365 Review
What is VeloCITY 365?
VeloCITY 365 is a robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests. This citizen engagement software enables cities and countries to tackle and eradicate limitations that hamper or prevent citizens from becoming active participants in issues, discussion, and policies that involve their community, such as long and inflexible working hours, multiple work shifts, and parenting duties among others.
With VeloCITY 365, local governments are now able to provide streamlined, efficient, and effective online channels on which citizens can raise concerns, submit requests, and voice opinions on issues and policies. The software enables local governments to effectively track and report on citizen issues effortlessly, gather highly actionable, high-value insights from the ground level, and even accelerate administrative processes such as approving licenses, permits, and grants.
Show MoreOverview of VeloCITY 365 Benefits
VeloCITY 365 delivers a powerful citizen engagement software that comes with all the features and functionalities that local governments need to further improve their capabilities in providing fast, efficient and effective citizen services. This cloud-based software comes bundled with Dynamics 365 and Dynamics 365 Portal in the Cloud, allowing for its rapid deployment and use, which then translates to quick ROI.
Built to improve local governments’ capability to deliver fast and top quality citizen services, VeloCITY 365 offer three modules that are pre-configured with the required tools and functionalities for faster and easier implementation with minimal to zero need for customization.
With VeloCITY 365 Citizen Request Management, users have a platform that makes tracking and reporting on city issues a breeze. It also provides citizens with quick online channels through which they can submit their service requests and complaints that range from potholes, damaged infrastructure, taxi complaints, etc. This module greatly impacts and empowers citizen engagement as it effectively bridges local government units and the ordinary people.
Speaking of citizen engagement, VeloCITY 365 Citizen Engagement module is designed to bring both local governments and their citizens on a platform where every party can engage and interact with the other. Governments can showcase their projects and ideas for development while citizens can voice out their opinions, initiate and participate in polls and surveys.
Show MoreOverview of VeloCITY 365 Features
- Built on Microsoft Dynamics 365 and Azure
- Self-Service, mobile-enabled citizen portal
- Duplicate detection
- Robust knowledge base capabilities
- Esri integration for mapping and geo-location
- Quick and easy roll out for new service request types
- Automatic routing of service requests
- Automatic escalations based on service level agreements
- Versatile reporting functionality
- Configurable security and access to system functions and data
- Optional mobile application
- Ideas/Crowdsourcing
- Discussion Forums
- Issues
- Blogs
- Events
- Polls
- Surveys
- SMS & Email Notifications
- User Profile Management
- Web Forms
- Permits, Licensing & Inspections
What Problems Will VeloCITY 365 Solve?
Citizen Service Request Management
Deliver efficient, fast, online solutions for citizen service request management, including out-of-the-box integration to common local government applications. Built on Microsoft Dynamics 365 and Azure, this software allows local governments to effortlessly monitor and report on citizen while maximizing citizen engagement.
Citizen Engagement
Announce upcoming initiatives or discuss various topics you want to collect votes or comments on. Optimize citizen engagement by gathering precious and actionable insights from citizens. Encourage your citizens by giving them a platform where they can engage and interact.
Awards & Quality Certificates
VeloCITY 365 Position In Our Categories
Because businesses have distinct business-related demands, it is reasonable they abstain from subscribing to a one-size-fits-all, “perfect” system. Needless to say, it would be hard to come across such application even among branded software products. The sensible thing to undertake is to jot down the varied essential factors that merit deliberation including important features, plans, skill ability of staff members, organizational size, etc. The second step is, you must double down on your product research fully. Read these VeloCITY 365 review articles and explore the other applications in your list in detail. Such comprehensive research guarantees you stay away from poorly fit applications and pay for the one which meets all the tools your business requires to achieve growth.
Position of VeloCITY 365 in our main categories:
TOP
500
VeloCITY 365 is one of the top 500 CRM Software products
Companies have different wants and requirements and no software application can be ideal in such a scenario. It is futile to try to find an ideal off-the-shelf software product that meets all your business needs. The wise thing to do would be to adapt the application for your unique requirements, employee skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your research, look into each short-listed platform in detail, read a few VeloCITY 365 CRM Software reviews, call the seller for explanations, and finally settle for the app that presents what you want.
How Much Does VeloCITY 365 Cost?
VeloCITY 365 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are VeloCITY 365 pricing details?
VeloCITY 365 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Adoxio for enterprise pricing information and other product details on VeloCITY 365. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
45
Negative Social Media Mentions
2
We realize that when you choose to get a CRM Software it’s important not only to find out how professionals rank it in their reviews, but also to check whether the actual clients and businesses that purchased this software are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VeloCITY 365 reviews across a broad array of social media sites. The data is then presented in an easy to understand way revealing how many users had positive and negative experience with VeloCITY 365. With that information at your disposal you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for VeloCITY 365?
VeloCITY 365 integrates with the following business systems and applications:
- Payment Gateways
- Power BI
- ESRI
- SharePoint
- Microsoft Dynamics
- AZURE Cloud
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