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Voicent Predictive Dialer Review
What is Voicent Predictive Dialer?
Voicent is a VoIP software application that offers an easy-to-use predictive dialer software product named Agent Dialer that can boost your productivity and improve campaign bottom-line. The product dials automatically skips busy, disconnected, and no-answer lines, and leaves a voice message optionally on answering machines. Your agent does not need to get involved until a live person answers. When this happens, the software opens a window on the agent’s computer that shows the person’s name and number.
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Overview of Voicent Predictive Dialer Benefits
- Agent Dialer is affordable and easy to use.
- Agents can use the predictive dialer to minimize unproductive calls and focus better on phone conversations with customers.
- Agent Dialer is flexible and scalable. It does not need costly telecom hardware or phone lines. Calls are made directly by your computer through the internet. You only need a computer and a USB headset to talk to your customers.
- The Agent Dialer system can record conversations for quality control and training purposes.
- The software can work in predictive dialing and semi-automatic dialing mode.
- You can lower your operating cost by choosing the most affordable phone service.
Agent Dialer software is ideal for:
- Call center outbound campaigns with multiple agents.
- Nonprofit fundraising campaigns.
- Business marketing campaigns by a single user.
- Political campaign phone bank to contact more voters.
- Call campaign to deliver consistently uniform sales or marketing messages by agents.
Overview of Voicent Predictive Dialer Features
- Agent can work anywhere
- Allows unlimited custom data fields and dispositions
- Automatic monitoring and management of regulatory compliance
- Automatically leave voice messages
- Automatically scrubs against in-house or Federal Do-Not-Call
- Automatically skips busy lines
- Call back manager – reassign and reschedule callbacks
- Call report for campaign stats
- Easy to use – quick download and setup
- Eliminate dropped calls by setting up rollover IVR
- Extensive interface for system integration
- Integrate with any Windows-based software
- Record call by agent
- Sends calling information to agent’s computer
- Support WAN, LAN network configuration
- Training of new agents
- Unified agent desktop
- Unlimited scalability/call capacity
- Use company’s PBX system
- Use VoIP internet dialing services
How Much Does Voicent Predictive Dialer Cost?
Voicent Predictive Dialer Pricing Plans:
Free Trial
1 agent, 1 line
$385
4 agents, 8 lines
$1,999
10 agents, 20 lines
$4,699
20 agents, 40 lines
$7,999
What are Voicent Predictive Dialer pricing details?
Voicent Predictive Dialer Pricing Plans:
Free Trial
1 agent, 1 line
$385
4 agents, 8 lines
$1,999
10 agents, 20 lines
$4,699
20 agents, 40 lines
$7,999
Voicent predictive dialer pricing
- 1 agent, 1 line: $385
- 4 agents, 8 lines: $1,999
- 10 agents, 20 lines: $4,699
- 20 agents, 40 lines: $7,999
User Satisfaction
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We know that when you make a decision to purchase a Communications Software it’s vital not only to find out how experts rank it in their reviews, but also to find out whether the actual users and companies that purchased these solutions are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Voicent Predictive Dialer reviews across a vast array of social media sites. The information is then presented in a simple to digest format indicating how many clients had positive and negative experience with Voicent Predictive Dialer. With that information at hand you should be prepared to make an informed business decision that you won’t regret.
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Technical details
Devices Supported
- Windows
Deployment
- On Premise
Language Support
- English
Pricing Model
- One-time payment
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Voicent Predictive Dialer?
Voicent predictive dialer supports integration with any Windows-based software like SQL database as well as CRM apps like SugarCRM, Salesforce, and Zoho CRM.
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