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VSLogger Unlimited Review

VSLogger Unlimited
Our score: 8.0 User satisfaction: N/A

What is VSLogger Unlimited?

VSLogger Call Recording Solution from Versadial provides businesses and organizations of any kind with a robust and reliable communications platform that integrates Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards, Agent Time Utilization, and In-Depth Reporting capabilities. Basically, VSLogger Call Recording enables users to perform tasks related to Incident Recreation, Liability Control, and Workforce Optimization via a simple, straightforward, and dynamic user interface that they can access from a variety of devices.

With Versadial VSLogger Call Recording Solution, managers and call center representatives have the tools and the capabilities to help them streamline their tasks and simplify their functions. The software enhances their efficiency and overall productivity, allowing them to engage more clients, improve their performance, and generate more revenue for their business.

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Overview of VSLogger Unlimited Benefits

Among the many benefits of VSLogger Call Recording platform is that it comes with non-proprietary PC hardware. This makes maintenance and scaling very easy for users. The system also allows customers to provide own preferred server technology to house the software. With VSLogger Call Recording running in the background, you can record all types of lines. A single server can record VoIP, analog, digital, T1/E1 IDSN, BRI, PRI, and radio lines. This flexibility allows customers to record all their inbound and outbound audio traffic without the need of having multiple servers set up for each audio line type.

You can purchase the product bases on your business needs and your budget. With VSLogger Call Recording’s flexible licensing scheme, you are able to dictate the number of lines/phones you want to monitor or record. The whole organization also gets to access call with granular permissions set. Basically, you are able to address all your calls without going over your budget. You also have the option to place your Versadial recorders on either trunk side or extension side. This functionality enables your company to meet certain specifications while staying within budgetary limits.

Flexibility is a major benefit for Versadial users. When you opt to get their call recording product, you can go for a kit option if you believe that purchasing a comprehensive turn-key system is not yet feasible. With a kit option, you can make provisions on your server hardware. This feature allows companies to greatly modify and tailor their VSLogger Call Recording solution based on their budget and preferred setup.

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Overview of VSLogger Unlimited Features

  • Monitor Live Phone Calls
  • PCI Compliance
  • Search/Playback
  • Record Multiple Lines
  • Call Reports
  • Grade and Score Calls
  • Extract Parts of a Recording
  • Silence Parts of the Audio
  • Analog, Digital, VoIP, ISDN
  • Automatic Archiving
  • Third Party Verification Recording
  • Email a Recording
  • Record Trunk or Extension
  • Custom Permissions

What Problems Will VSLogger Unlimited Solve?

Incident Recreation: Versadial call recorder allows users to recreate incident and send them to the reviewing party in real time format. The feature is quite useful, especially for proper training, feedback, and review.

Features: Live monitoring, instant recall, timeline view, mixed playback

Sales training and monitoring: Customer service by phone is widely practiced around the world. But businesses that don’t monitor the quality of their customer phone service suffer huge losses as their customers shift to other providers and brands Versadial’s call recording platform makes it easy for companies to monitor and review the quality of their customer service as well as design and execute training programs, quality assessment, and best practices to ensure that high standards are implemented and maintained.

Features: Live monitoring, search and playback, quality control module

Verification recording/Telephonic signature: Versadial Call Recording solution can be leveraged as a tool to confirm a specific transaction and requires a verbal approval/signature to be recorded. The recorder facilitates the call, begins recording and appends sequentially generated verification number to the recording. The recording ends when the employee hangs up, or when the employee presses a specific key on the phone. Additionally, the recorder may play back the auto-generated verification number before the call ends. This allows the employee to input or notify the customer of their verification number for tracking purposes.

Features: Recording, third party verification configuration setting

VSLogger Unlimited Position In Our Categories

Because companies have distinct business-related wants, it is only logical that they abstain from settling on an all-encompassing, “perfect” business program. Needless to say, it would be futile to come across such application even among well-known software products. The rational step to do should be to make a list of the numerous essential aspects that entail scrutiny including key features, price plans, technical skill aptitude of staff, organizational size, etc. Thereafter, you must follow through the product research systematically. Go over these VSLogger Unlimited evaluations and look over each of the software systems in your list more closely. Such detailed product research can make sure you stay away from unsuitable software products and buy the system that offers all the aspects your business requires.

Position of VSLogger Unlimited in our main categories:

TOP 200

VSLogger Unlimited is one of the top 200 Customer Support Software products

If you are interested in VSLogger Unlimited it could also be sensible to investigate other subcategories of Customer Support Software gathered in our database of SaaS software reviews.

Since each company has unique business requirements, it is prudent for them to abstain from looking for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such a system even among widely used software platforms. The smart thing to do would be to list the various vital elements that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some VSLogger Unlimited Customer Support Software reviews and check out each of the other systems in your shortlist in detail. Such in-depth homework can make sure you weed out ill-fitting platforms and choose the system that offers all the aspects you require for business success.

How Much Does VSLogger Unlimited Cost?

VSLogger Unlimited Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are VSLogger Unlimited pricing details?

VSLogger Unlimited Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Versadial for enterprise pricing information and other product details on VSLogger.  You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to purchase a Customer Support Software it’s important not only to find out how experts rank it in their reviews, but also to discover if the real clients and enterprises that use these solutions are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and VSLogger Unlimited reviews across a vast array of social media sites. The data is then featured in a simple to digest form revealing how many customers had positive and negative experience with VSLogger Unlimited. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.

Video

Call Recording Solution – Return on Investment

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for VSLogger Unlimited?

VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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