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Windstream Review
What is Windstream?
Windstream is a scalable, cloud-based business phone system that delivers complete, unified communication applications to businesses of all sizes. This is a powerful platform that brings numerous voice services with the integrated Voice over IP (VoIP) and allows businesses to set up a modern hosted VoIP via a reliable IP Private Branch Exchange (PBX) system. The software empowers users to accomplish business anywhere and permits employees to collaborate and work impeccably on any device including laptop, tablet, and smartphone.
Windstream is a fully-featured, enterprise-class communication software that leverages cloud technology to distribute calls, faxes, and messages to mobile devices. The system provides SIP trunking and allows businesses to choose from multiple bundles of services and applications designed professionally to meet their needs. Some of its key features include call recording, voice mail, audio/video conferencing, fax management, and chat/messaging.
Show MoreOverview of Windstream Benefits
Windstream is a robust business phone system that delivers services to businesses across multiple industries. It’s also a reliable Internet service provider (ISP) that can provide managed connections to Session Initiation Protocol (SIP) trunking solutions over T1, Ethernet, and/or Multiprotocol Label Switching (MPLS). Its integrated T1 service offers voice provisions with a number of powerful features including managed network security, high-speed internet, and networking-for-business services, and a dedicated connection that utilizes the current equipment.
Another noteworthy module is the Windstream Virtual PBX VoIP which offers time-saving tools. One of these tools is the find/follow me feature which is designed to facilitate call diversion to a mobile device when the employee is on the go. The platform provides an intuitive, self-service online portal that makes it easy to manage all PBX features. In addition, the converged VoIP network system provides outstanding voice service over the On-premises PBX, SIP, and local support functionality.
It’s also interesting how Windstream services businesses that want to consolidate monthly bills for data and voice networks. The platform comes with a data bundle which includes the hosting and management of your services thus providing a single business communication plan to avoid extra fees. Better still, the availability of features such as call forwarding and auto attendant boosts communication over the customary voice and data plans.
Additionally, Windstream’s Audio/web conferencing module permits business to easily organize conferences anytime. The module is cost-effective and easy-to-use with flexible features which enable you to track conference by individual or group on your monthly bill. Also, with the seamless integration with Lifesize, Windstream offer reliable HD video conferencing.
Show MoreOverview of Windstream Features
- Audio/video conferencing
- Chat/messaging
- Call recording
- Voicemail
- Fax management
Windstream Position In Our Categories
Because companies have distinctive business-related wants, it is logical they avoid subscribing to an all-in-one, ”best” business program. Just the same, it would be futile to try to pinpoint such application even among recognizable software solutions. The reasonable thing to do would be to tabulate the various chief factors that necessitate careful thought including major features, price terms, skill capability of the employees, business size, etc. Then, you should follow through the research to a full extent. Browse through some of these Windstream analyses and look into the other software products in your list more closely. Such well-rounded research guarantee you take out unfit software solutions and choose the one which offers all the tools your company requires.
Position of Windstream in our main categories:
TOP
20
Windstream is one of the top 20 Business Phone Systems products
If you are interested in Windstream it may also be a good idea to check out other subcategories of Business Phone Systems gathered in our base of SaaS software reviews.
Every enterprise is different, and can require a particular type of Business Phone Systems solution that will be adjusted to their company size, type of clients and staff and even specific niche they support. It's not wise to count on finding a perfect solution that will be suitable for each business no matter what their history is. It may be a good idea to read a few Windstream Business Phone Systems reviews first and even then you should keep in mind what the service is intended to do for your business and your staff. Do you require a simple and intuitive app with just essential features? Will you really make use of the advanced tools required by experts and large enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable solution that will match your budget.
How Much Does Windstream Cost?
Windstream Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Windstream pricing details?
Windstream Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Windstream doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom pricing quote.
User Satisfaction
Positive Social Media Mentions
212
Negative Social Media Mentions
4
We know that when you make a decision to buy a Business Phone Systems it’s crucial not only to find out how experts score it in their reviews, but also to check whether the actual users and companies that bought this software are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Windstream reviews across a broad range of social media sites. The information is then featured in an easy to understand format indicating how many people had positive and negative experience with Windstream. With that information available you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Windstream?
Windstream integrates with the following applications:
- Lifesize
Windstream User Reviews
Windstream average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: I've used a lot of similar systems and I have to say that this one really performs better than those. It has simplified systems that make it easy to use. Their cloud service in partnership with Verizon is top-notch and probably one of the best that I have used.
CONS: I do wish that they would improve on their service because their downtime can sometimes extend for a long period of time and it really hurts my bottom line.
The least favorable review
PROS: The two things that I really appreciate about this is that the team really seem to know the ins and outs of their product. It also looks like they really have poured resources into this, which makes it a really effective tool that helps out our business.
CONS: From what I understand they're still growing as a company and, as such, are encountering some growing pains. But there's really nothing that I find really objectionable or worth complaining about.
More reviews from 4 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
There is a knowledgable team behind this
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 25.08.2021
Company Size: More than 100 Employees
Industry: Banking
PROS: The two things that I really appreciate about this is that the team really seem to know the ins and outs of their product. It also looks like they really have poured resources into this, which makes it a really effective tool that helps out our business.
CONS: From what I understand they're still growing as a company and, as such, are encountering some growing pains. But there's really nothing that I find really objectionable or worth complaining about.
Really one of the best
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 05.03.2021
Company Size: 51-100 Employees
Industry: Computer Software
PROS: I've used a lot of similar systems and I have to say that this one really performs better than those. It has simplified systems that make it easy to use. Their cloud service in partnership with Verizon is top-notch and probably one of the best that I have used.
CONS: I do wish that they would improve on their service because their downtime can sometimes extend for a long period of time and it really hurts my bottom line.
A product that is really user-friendly
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 18.10.2019
Company Size:
Industry: Real Estate
PROS: I really like how easy it is to use. Even if you're not tech-savvy, you'll be able to make your way around their website without any problem.
CONS: Frankly, there isn't anything about this that I can complain about at the moment.
Works great and is easy to use
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 08.10.2019
Company Size: More than 100 Employees
Industry: Computer Networking
PROS: There are a number of things that I really appreciate about this. For one, their SLA's are really quite clear. I can also say that the pricing for their product is really simple. Finally, the account team behind this is really exceptional and has been a great help to us.
CONS: I did encounter some issues after installing. Unfortunately, the TAC didn't immediately review it. I think this is something they can improve on in the future.
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Windstream user reviews
There is a knowledgable team behind this
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 25.08.2021
Company Size: More than 100 Employees
Industry: Banking
Really one of the best
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 05.03.2021
Company Size: 51-100 Employees
Industry: Computer Software
A product that is really user-friendly
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 18.10.2019
Company Size:
Industry: Real Estate
Works great and is easy to use
Read full review >
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 08.10.2019
Company Size: More than 100 Employees
Industry: Computer Networking
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