Zingtree is a smart online platform for building diagnostic systems, process instructions, phone scripts, troubleshooters, decision trees and other problem solving approaches to allow your business to quickly and more efficiently respond to various customer queries.
Zingtree’s goal is to empower companies and individuals to give their web site visitors a quick, efficient and intelligent way of getting answers quickly, by providing an easy, yet powerful way to create, refine and embed interactive decision trees and troubleshooters. Originally designed to streamline customer support funnels, Zingtree’s users also include product teams seeking to gain deeper insight into the user behavior, sales and marketing teams looking to qualify leads, call centers, educators, and more.
Show MoreIt is easy to set up the Zingtree platform. The Zingtree Wizard will guide you through setting it up, prompting you for the questions and answers to build each step of your process. Or you can use Visual Designer to draw a flowchart. Zingtree turns your project into working code automatically. You also have the option to send visitors to your tree by embedding it in your web site, or have Zingtree host it at no extra charge. Customize the tree with formatted text, images, video, or even your own CSS.
With a Zingtree troubleshooter embedded on a client’s web site, customers, support techs and product managers all benefit. Customers answer questions in a simple Q&A format, which in many cases leads to a problem solution. If a problem can’t be solved, support technicians get a full history of the Zingtree session with an email or Zendesk ticket, which eliminates a lot of back-and-forth. Plus, Product Managers can see where the most traveled parts of the decision tree are, as well as other reports, which helps design better products and support documents.
Zingtree’s reports help you better understand how your Zingtrees are being used. You can check on performance specifics, examine traffic patterns, get demographic data, and more. The platform adds new and helpful reports all the time.
Show MoreBecause businesses have distinctive business requirements, it is sensible they steer clear of seeking a one-size-fits-all, ”best” system. Nevertheless, it would be futile to try to chance on such application even among popular software systems. The sensible step to do is to take note of the numerous key aspects which necessitate scrutiny including key features, budget, technical skill ability of staff, organizational size, etc. Next, you should double down on the research exhaustively. Have a look at some of these Zingtree evaluations and scrutinize each of the applications in your list more closely. Such all-encompassing product investigation makes sure you avoid poorly fit apps and choose the system that provides all the benefits your business requires.
Position of Zingtree in our main categories:
Zingtree is one of the top 200 Customer Support Software products
Zingtree is one of the 100 Workflow Management Software products
If you are considering Zingtree it may also be beneficial to investigate other subcategories of Customer Support Software collected in our base of B2B software reviews.
Every enterprise is different, and might call for a special Customer Support Software solution that will be fit for their business size, type of customers and employees and even individual niche they cater to. We advise you don't count on locating an ideal solution that is going to be suitable for every company regardless of their background is. It may be a good idea to read a few Zingtree Customer Support Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your employees. Do you require an easy and intuitive solution with just basic features? Will you really make use of the complex tools required by experts and big enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy app that will fit your budget.
Zingtree Pricing Plans:
$12/month
$49/month
$99/month
$299/month
Zingtree Pricing Plans:
Free Trial
Starter
$12/month
Professional
$49/month
Business
$99/month
Corporate
$299/month
Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – $12/month
Professional – $49/month
Business – $99/month
Corporate – $299/month
We realize that when you make a decision to get a Customer Support Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check whether the real clients and enterprises that purchased these solutions are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zingtree reviews across a wide array of social media sites. The information is then displayed in a simple to digest way indicating how many users had positive and negative experience with Zingtree. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.
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