Act! Review

PROS: Customizing it is simple. I can really work with this. It's highly portable. I can use it on any device regarldess if it's a smartphone, tablet, laptop, or desktop PC.

CONS: I'm a quirky guy. I'd receive errors sometimes that would appear it'll hang up. I'm able to have the menu rest so I can only see what I want. Sadly, it'll revert back to its original settings.

PROS: There have been numerous versions of this software so there are always bugs. The techs range from experienced to very unexperienced. some techs refuse to help. And the techs and the supervisors hide. You wont get an email, phone number or employee id. also, they will only call you back - not email you. so if you miss their call they can just put in their log book that you didn\\\\\\\\\\\\\\\'t call back and they\\\\\\\\\\\\\\\'ll close the ticket. Stay away from Phil C. Carlin,...if this is their real names. When they can\\\\\\\\\\\\\\\'t help you they assert your being rude when you ask fair and logical questions and they hang up on you.

CONS: Every iteration they implement creates a new bug.

PROS: Act! is one heck of a software. A lot of its functionality are simply great! First off, I can nearly manipulate my database with the software itself. The remote database sync is simply great!

CONS: Things would've been twice as reliable if you're running your own e-mail or word processor as opposed to Microsoft Outlook in passing through. Act! previously had things with more integration. It would've been nice if that was brought up to speed. It seems Microsoft is done playing nice.

PROS: Regardless of the information I possess, I can attach them to the contact area. It comes with a perpetual history so long as the contact remains within the database. I'm also able to set Groups. Not only do I utilize it for both sellers and buyers, but the personal groups made les me create mailing labels and a whole lot more.

CONS: Right now, there's nothing to hate with software. I can create my own e-mails and write letters. Then it'll auto-store them. I can key in daily info of a client that can be utilized in court if I want to come up with information regarding the history of the client.

PROS: We're currently dealing with a huge client base. It's a fantastic approach in keeping track of customers, market vendors, and anyone we meet. It's considered to be one of the most useful software pieces we're currently using at the office. Updating it is simple.

CONS: So far, I haven't found anything that I hate with the platform. I'm open to diving further into the program. So far, I have yet to run into any issues.

PROS: Integration with Swiftpage as well as GROUPS. Whenever I send out an e-mail blast, pre-selected contacts within GROUPS has been a big help. Swiftpage is really user-friendly. I was hoping the template editor is a bit simpler to operate includng the import of images.

CONS: When it comes to making an e-mail template from scratch, it doesn't get saved automatically within the software. But when I did make the upgrade to ACT Pro, the software froze up on me a few times which led to a reboot.

PROS: I've been making use of ACT for a long while now. I can utilize a majority of its latest functions. It's fairly simple to operate. There are bunch of activities available to help be familiar with the system.

CONS: Being able to learn in customizing the system. Getting other people to join my organization in using ACT is a challenging task. It's impossible to see other people. This makes it very hard to communicate with other people.

PROS: It has a plethora of functionality. Good e-mail marketing. It contains groups of precise marketing prospects. History is amazing as it contains e-mails, images, notes, and varying history types.

CONS: It's best used in the enterprise space. Right now, I'm a lone artist studio. Contact management and use is only limited to Windows users. Notifications are absent on my iOS devices for due actions or meetings.

PROS: Being able to make customizations. Getting this system to specifically meet our needs. We've used a lot of CRMs in the past. And we've made it right back to using Act!

CONS: When including contacts in a company, it would frequently give a notification that goes something like: "you are creating a duplicate record." This triggers a lot of confusion. But through training, it can actually be resolved. We like how it's able to access more than one database simultaneously.

PROS: Even with its older appearance and other programs that work better, ACT does a spectacular job in keeping information organized. Contacts can be housed in under a company. It offers a precise and transparent contact details at a glance as well as titles for every individual. There's more than one approach in sorting queries.

CONS: I was hoping incoming and outoing e-mail can be directly linked to the account. Sadly, only outgoing e-mails are possible. While this may seem to be a big help, it would've been a good thing to view correspondents instead of having an outgoing-only interaction.

PROS: It's been around for decades, under different ownership. I have used it for over 20 yrs. I was hopeful when Swiftpage bought it. Has a lot of customizable features and layout options. It is functional and pretty intuitive.

CONS: It is slow. It doesn't have a MAC version, so you have to rely strictly on the web version, which is very slow and quirky. When they recently did a major database host conversion to Google, it has essentially made my database unusable. Customer support apparently isn't willing to help me through the problem they created, as they will not contact me after several emails requesting help.

PROS: What I love most with ACT is how simple it is. Both its UI and features are easy. Support is available when you need them. Since the screen isn't considered as "busy," you can continue doing business without disruptions.

CONS: At first, I was forced to commit to using it for a year compared to steadiling observing it from month to month. That way, I can really sink my teeth into. But that issue was resolved shortly.

PROS: It possesses every kind of field available. Actions are pre-installed. It comes with every kind of notification you can think of. You can make and run reports on more fields.

CONS: It's really big. It's a giant platform that takes a long while to load up. These days, speed is important. At the same time, loading the most important things is essential in getting things done.