AJ Help Desk Review

AJ Help Desk
Our score: 7.2 User satisfaction: 97%

What is AJ Help Desk?

AJ Help Desk is a popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows and ensure that all focus is centered towards achieving your business goals. Whether you are looking for an effective Live Chat platform, a ticketing system, or an online help solution, AJ Help Desk is a software that offers you all that. Useful and user-friendly, it can also be a tool that grow with any type of business.

Users also have the option to resell the software with rebranding privileges such as logo, company name, copyright texts etc.

Overview of AJ Help Desk Benefits

  • What benefits do AJ Help Desk provides its userS? Here are the product’s core advantages.
  • Provide businesses with a troubleshooting feature that solves issues and suggest remedies to all queries. Its recommendations and actions are based on the results of a systematic search for the source of a problem.
  • Users can join and engages in an open source community where they can share ideas, discuss solutions, and see views from all corners of the clients.
  • Fully maximize the power of video tutorials with AJ Help Desk. With its video tutorials, users can gain valuable information and upgrade their knowledge.

Overview of AJ Help Desk Features

  • PDF Guides
  • Video Tutorials
  • Ticket Support
  • Live Support
  • Community
  • FAQ
  • Knowledgebase
  • Troubleshooting
  • News
  • Events
  • Feedback
  • Category
  • Tickets
  • Content
  • Article Management
  • FAQ Management
  • Tutorial Management
  • Forum
  • Live Chat

AJ Help Desk Position In Our Categories

Because businesses have special business requirements, it is prudent they avoid deciding on an all-encompassing, ideal software product. Nevertheless, it would be almost impossible to find such an app even among recognizable software solutions.
The better step to undertake should be to take note of the various important aspects which need examination including crucial features, budget, technical skill aptitude of staff members, organizational size, etc. The second step is, you must double down on the research exhaustively. Go over these AJ Help Desk reviews and scrutinize the other software systems in your list in detail. Such well-rounded product investigation guarantee you stay away from ill-fitting software solutions and select the system that includes all the features your company requires.

Position of AJ Help Desk in our main categories:

TOP 100

AJ Help Desk is one of the top 100 Help Desk Software products

If you are interested in AJ Help Desk it might also be a good idea to check out other subcategories of Help Desk Software gathered in our database of SaaS software reviews.

It's crucial to realize that hardly any service in the Help Desk Software category will be an ideal solution that can fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few AJ Help Desk Help Desk Software reviews first as some solutions might perform well just in a very narrow group of applications or be designed with a very specific industry in mind. Others might work with an idea of being simple and intuitive and consequently lack complex features desired by more experienced users. You can also come across services that support a broad group of customers and provide a rich feature set, but this in most cases comes at a more significant price of such a software. Ensure you're aware of your requirements so that you buy a software that offers exactly the elements you look for.

How Much Does AJ Help Desk Cost?

AJ Help Desk Pricing Plans:

Free Trial

AJ Help Desk


AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.

User Satisfaction

Positive Social Media Mentions 108
Negative Social Media Mentions 3

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AJ Help Desk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AJ Help Desk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are AJ Help Desk pricing details?

AJ Help Desk Pricing Plans:

Free Trial

AJ Help Desk


AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.

What integrations are available for AJ Help Desk?

No information available.


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Reviewed By Jenny Chang
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