WSDesk Review
What is WSDesk?
WSDesk is a platform that helps businesses turn their WordPress eCommerce website or online store into a web-based support desk. Thanks to it, enterprises can deliver fast and efficient assistance to their clients, helping customer enjoy their products and services better, improve user satisfaction, and give their brand that positive ratings and feedback. Consequently, WSDesk is the perfect solution to enhance customer and brand loyalty and boost revenue.
With WSDesk, you don’t have to give cloud-based support ticketing services providers critical support data. You are in charge of your own support platform. WSDesk comes with a user-friendly and well-organized interface that streamlines all your support-related tasks so that you can focus on improving and growing your business.
Show MoreOverview of WSDesk Benefits
WSDesk makes it easy for WordPress store owners and online merchants to provide fast and reliable support and expertise to their customers. Featuring a user-friendly interface, WSDesk has all the features and capabilities enterprises need to deliver help and support whenever their clients require it.
The software comes with tons of customization options plus a view that can be tailored to suit your business needs and preferences. You can create your own tags, labels, and ticket fields just to mention a dew. The WSDesk platform provides automation capabilities, including auto-tagging, auto-assigning, and auto-suggestion to further streamline your workflow and processes.
With WSDesk, you can create an unlimited number of tickets and add a limitless number of agents to man your support system. As it is a cloud-based application, you are in control of your data, unlike other external ticketing service providers who can access a significant amount of information, including critical data such as your customers’ financial information and contact details.
For Zendesk users, WSDesk makes it easy for you to transport all your Zendesk tickets into the system with just a click of a button. Most important of all, WSDesk is an AJAX-based software. That means your website is able to run smoothly and seamlessly without you worrying about your store lagging down and your customers having a bad experience.
Show MoreOverview of WSDesk Features
- Simple Interface
- Create Tags, Labels, Ticket Fields, etc.
- Auto-Tagging
- Auto-Assigning
- Auto-Suggestion
- Email Support
- Backup and Restore
What Problems Will WSDesk Solve?
- Most of the support systems available are cloud based. Thus, arises a lot of limitations in terms of the number of users, agents etc.
- Cloud-based solution provider becomes the owner of your data and you get caught in the midst of lots of dependencies. This problem is completely solved by our plugin. Once you get the plugin, you can independently work with it.
- No monthly charges. Save yourself some bucks.
WSDesk Position In Our Categories
Since companies have distinct business wants, it is only reasonable that they abstain from seeking an all-in-one, “perfect” software. Regardless, it would be difficult to try to chance on such application even among popular software products. The rational thing to do can be to narrow down the varied critical aspects which call for a investigation such as essential features, packages, technical skill aptitude of staff members, company size, etc. Next, you should conduct the research fully. Browse over some WSDesk review articles and explore each of the software products in your list in detail. Such comprehensive research ensure you take out poorly fit apps and choose the system which provides all the features your business requires.
Position of WSDesk in our main categories:
TOP
200
WSDesk is one of the top 200 Customer Support Software products
TOP
100
WSDesk is one of the 100 Help Desk Software products
If you are interested in WSDesk it may also be a good idea to investigate other subcategories of Help Desk Software listed in our database of B2B software reviews.
There are trendy and widely used solutions in each software category. But are they automatically the best fit for your company’s special wants? A trendy software solution may have thousands of users, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few WSDesk Help Desk Software reviews and mull over the elements that you want in the software such as the fees, main functionality, available integrations etc. Then, select a few apps that fit your wants. Check out the free trials of these apps, read online comments, get clarifications from the seller, and do your research systematically. This in-depth homework is certain to aid you choose the best software solution for your firm’s special requirements.
How Much Does WSDesk Cost?
WSDesk Pricing Plans:
Free Trial
What are WSDesk pricing details?
WSDesk Pricing Plans:
Free Trial
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
Free Version – No License
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting And Analysing Tool
Single Site License – $89
- Auto Tagging And Assigning
- Auto Suggestion System
- Ticket Custom Views
- Triggers & Automation
- WSDesk Backup & Restore
- WooCommerce Fields & Reports
- One Year Support & Updates
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting & Analyzing Tool
Five Sites License – $129
- Auto Tagging And Assigning
- Auto Suggestion System
- Ticket Custom Views
- Triggers & Automation
- WSDesk Backup & Restore
- WooCommerce Fields & Reports
- One Year Support & Updates
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting And Analysing Tool
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you decide to purchase a Help Desk Software it’s important not only to learn how professionals evaluate it in their reviews, but also to find out whether the real people and businesses that bought these solutions are genuinely satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WSDesk reviews across a vast range of social media sites. The information is then presented in a simple to understand format revealing how many clients had positive and negative experience with WSDesk. With that information at hand you should be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- One-time payment
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WSDesk?
WSDesk integrates with the following business systems and applications:
- WooCommerce
WSDesk
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular WSDesk Alternatives
Top Competitors To WSDesk By Price
Product name:
Price:
by quote
by quote
Trending Help Desk Software Reviews
WSDesk Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?