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Allworx Verge Review
What is Allworx Verge?
Allworx Verge is a comprehensive business VoIP communication platform designed to power today’s workforce. It’s an incredibly useful solution that provides multiple features to streamline communication within a business in a single location or multiple office locations. The system is expertly built for Android and IOS devices linked with a PC through a call control interface to manage all call activities.
This is an enterprise-class, mobile-first phone that allows users to share personal contacts from their mobile devices and Outlook. It makes it easy to automatically handoff active calls from and to the Verge phone and mobile device. Some of its main features include call center, desktop integration, analytics, voice conferencing, multisite support, unlimited call routes, security & backup, and real-time sharing of contacts.
Show MoreOverview of Allworx Verge Benefits
Allworx Verge is a reliable business phone solution for businesses of all sizes. It’s a cost-effective business communication solution that fits in your pocket and allows you to make and receive calls anywhere anytime. The software’s mobility makes it easy to extend the functionality of Allworx IP phone to Android and IOS device to provide seamless voice experience while on the go.
The advanced multisite feature unifies a maximum of 100 locations under a single VoIP communication system to improve employee collaboration. It provides powerful features that are designed to ensure global access to all your sites. The multisite suite ensures shared staffing thereby eliminating the inter-office long-distance and local charges. Better still, the solution facilitates easy call re-routing during connectivity failures or a natural disaster.
Additionally, Allworx Verge comes with reliable analytics tools such as Allworx View and Allworx View ACD. The Allworx View delivers all-inclusive historical call activity reports which can be exported to CSV or PDF files. The tool provides multiple intuitive call history report templates that feature advanced data filters. It makes it easy to generate, save, and share reports on demand and auto-schedule reports for email distribution. On the other hand, the Allworx View ACD allows you to customize your dashboard with intuitive graphical charts, alarm display options, adjustable font sizes, and more. This helps you to monitor agents’ performance and stay on top of queues in real-time.
The call distribution feature is simplified to allow you to intelligently manage and distribute inbound calls across ten queues. The feature supports four styles of call distribution including linear priority, ring all, longest idle, and round-robin. In addition, it provides robust queue management features which make it easy to personalize welcome greetings, call routes, and periodic status message.
Show MoreOverview of Allworx Verge Features
- My Allworx manager
- Call center
- Desktop integration
- Multisite support
- Analytics
- Secure web administration
- Voice conferencing
- Security and data backup
- Voicemail-to-email
- Seven presence settings
- Unlimited call routes
- Auto attendant
- Remote IP phone support
- Ten paging zones
- Door relay
- Network bandwidth optimization
- Real-time sharing of contacts
- Faster processing power
- Wall and rack-mountable
- Solid state storage subsystem
Allworx Verge Position In Our Categories
Keeping in mind businesses have specific business wants, it is wise they steer clear of adopting a one-size-fits-all, “perfect” software solution. At any rate, it would be difficult to pinpoint such a software product even among popular software solutions. The reasonable thing to undertake should be to shortlist the several significant aspects which necessitate examination like key features, price terms, technical skill levels of staff members, company size, etc. After which, you must do the research thoroughly. Read these Allworx Verge evaluations and explore each of the software programs in your shortlist more closely. Such comprehensive product investigation guarantee you drop ill-fitting applications and choose the one which provides all the aspects your company requires in sustaining growth.
Position of Allworx Verge in our main categories:
TOP
50
Allworx Verge is one of the top 50 Business Phone Systems products
If you are interested in Allworx Verge it might also be a good idea to examine other subcategories of Business Phone Systems listed in our database of SaaS software reviews.
Every company has different requirements and needs an application that can be customized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no platform can proffer perfect features out-of-the-box. When you look for a software app, first be sure what you need it for. Read some Allworx Verge Business Phone Systems reviews and ask yourself do you want basic functionality or do you require complex functionality? Are there any industry-specific tools that you are seeking? Obtain the answers to these questions to aid your search. There are plenty of factors that you need to mull over and these include your budget, specific business needs, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that presents all that you want to improve your firm efficiency and productivity.
How Much Does Allworx Verge Cost?
Allworx Verge Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Allworx Verge pricing details?
Allworx Verge Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We are aware that when you choose to get a Business Phone Systems it’s crucial not only to see how professionals score it in their reviews, but also to check whether the real people and businesses that bought it are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Allworx Verge reviews across a wide array of social media sites. The data is then displayed in a simple to understand format revealing how many clients had positive and negative experience with Allworx Verge. With that information at hand you will be ready to make an informed buying choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Allworx Verge?
No information provided
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