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Assembla Review

Assembla
Our score: 7.8 User satisfaction: 95%

What is Assembla?

Assembla is a set of tools and services developed to speed up software development and provide support for distributed agile teams. There are 2 platforms offered by Assembla to ensure that teams have the tools and the capabilities to manage, deliver, and maintain not just apps and Agile projects, but webistes too.

These 2 Assembla products are Assembla Workplaces and Assembla Portfolios. Assembla Workplaces combines various tools and build them around a team list or social activity stream. These include code repositories, management, ticketing and issue management, and collaboration.

Assembla Portfolio gives users total control over multiple projects and Team Workspaces. The product comes with a centralized user management feature and reporting plus a branded portal.

Today, Assembla is used by over a million users in 134 countries.

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Overview of Assembla Benefits

Assembla presents users with a powerful yet flexible platform that integrates activity management, tasks, tools, and code in a single project workplace. It is a perfect tool for Agile and Dsitributed Teams, as well as for IT managers, IT agencies, and development shops.

With Assembla, teams can:

  • Effectively eliminate bugs and issues
  • Improve and manage development process
  • Efficiently organize releases for apps and other systems
  • Merge and maintain codebases that are sustainable
  • Compare and contrast revisions
  • Collaborate quickly and effectively wikis, message boards and file-sharing
  • Monitor and manage multiple projects, commitments, users, time, and workspaces among others with a cross-view perspective
  • Deliver projects on time and within budget
  • Enjoy 24/7 support via phone, chat, and email
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Overview of Assembla Features

  • Task and Issue Management
  • Bug Tracking and Elimination
  • Project Management
  • Subversion & Git Hosting
  • Centralized Communication and Collaboration
  • Client Management
  • Portfolio Management
  • Deliverable Management
  • Launch and Configure
  • Advanced Security (SAML authentication)
  • 24/7 Multi-Channel Support
  • Unlimited SVN & Git Repositories
  • Wiki Tool
  • File Sharing
  • GDocs & Dropbox Integration
  • Milestones Management
  • Time Tracking
  • Kanban Cardwall
  • Support Tool for Clients
  • Backlog Manager
  • Custom Reporting
  • SSH, FTP and Webhooks

How Much Does Assembla Cost?

Assembla Pricing Plans:

Free Trial

Personal Plan

$24/month

Group Plan

$49/month

Pro Plan

$99/month

Plus Plan

$199/month

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What are Assembla pricing details?

Assembla Pricing Plans:

Free Trial

Personal Plan

$24/month

Group Plan

$49/month

Pro Plan

$99/month

Plus Plan

$199/month

Assembla is available in four different priced packages, designed to address varying levels of demands and requirements. A 15-day trial period is also offered for all products.

All plans carry the following features:

  • Tasks & Issue Management
  • Unlimited SVN & Git Repositories
  • Wiki Tool
  • File Sharing
  • GDocs & Dropbox Integration
  • Milestones Management
  • Time Tracking
  • Kanban Cardwall
  • Support Tool for Clients
  • Backlog Manager
  • Custom Reporting
  • SSH, FTP and Webhooks

Personal Plan ($24/month):

  • 12 users
  • 2 Spaces
  • Unlimited Repositories
  • 5GB Storage

Group Plan ($49/month):

  • 30 users
  • 10 Spaces
  • Unlimited Repositories
  • 20GB Storage

Pro Plan ($99/month):

  • 50 users
  • 20 Spaces
  • Unlimited Repositories
  • 40GB Storage

Plus Plan ($199/month):

  • 100 users
  • 50 Spaces
  • Unlimited Repositories
  • 60GB Storage

User Satisfaction

Positive Social Media Mentions 121
Negative Social Media Mentions 5

We realize that when you choose to purchase a Project Management Software it’s crucial not only to learn how experts score it in their reviews, but also to check if the real clients and companies that purchased these solutions are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Assembla reviews across a vast range of social media sites. The information is then displayed in a simple to understand way indicating how many clients had positive and negative experience with Assembla. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Assembla?

Assembla supports integrations with the following business systems and applications:

  • Google Docs
  • Dropbox

Assembla User Reviews

Assembla average rating:

Average score
4.9/5 (10 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Kurt

PROS: Assembla is ideal for project management and task management. It has issue tracking system which is feasible and user friendly. Projects can be customized based on an organizations needs and desires. Furthermore, the scrum methodology in Assembla is easy to manage. Lastly, the easy reporting functionality enables team members to be up to date with task updates any time from wherever they are.

CONS: The developers need to concentrate on mobile platforms.

Reviewed 8 years ago

Read full review >

The least favorable review

Kendra

PROS: Assembla facilitates faster communication for team members on the same platform and breaks down communication barrier. Having live demos while testing a code is made easier and everyone can air their views and opinions on the demos. Everyone across the board, i.e. managers, developers, customers is able to use it effortlessly.

CONS: There are a couple of disadvantages. First, it is a bit difficult to use for first time users. It should be easy as everyone in the team needs to be conversant with it to be productive in the organization. Second, their customer support is wanting, and there is a lot of improvement that they need to do.

Reviewed 4 years ago

Read full review >

More reviews from 10 actual users:

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  • Most negative

A great platform for managing communication for teams

Read full review >
Kendra
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.10.2021 Company Size: More than 100 Employees Industry: Internet

PROS: Assembla facilitates faster communication for team members on the same platform and breaks down communication barrier. Having live demos while testing a code is made easier and everyone can air their views and opinions on the demos. Everyone across the board, i.e. managers, developers, customers is able to use it effortlessly.

CONS: There are a couple of disadvantages. First, it is a bit difficult to use for first time users. It should be easy as everyone in the team needs to be conversant with it to be productive in the organization. Second, their customer support is wanting, and there is a lot of improvement that they need to do.

What do you think about this review?

Great Poor

Simple and easy to follow bugs and data

Read full review >
Hugh
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.10.2021 Company Size: 11-50 Employees Industry: Market Research

PROS: First of all, I like the visual aspect of Assembla. With this system everything is easy even following of Scum processes or tracking the progress. I like the email notifications about ticket updates because are highly helpful and the good thing is that if you find those alerts annoying you can always tun them off.

CONS: I really like the flexibility of Assembla but I wish they could make it even more flexible and customizable for drop downs when you need to create the set up for a ticket.

What do you think about this review?

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Show More User Reviews (10)

One of the best ticketing and bug tracking solutions

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Gwendolyn
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like that i can easily navigate the system and keep track of old tickets. I’m using it to report bug to R&D and to track status and interaction with R&D, it allows me to keep good information flow. I can customize the notifications and to stay on top of the issues and it sends me alerts if a ticket waits for response.

CONS: Sometimes when it comes to filtering the KanBAn can be really confusing process as well as navigating to my space can be confusing too. I don’t like that I often lose oversigt of tickets because of the filtering.

What do you think about this review?

Great Poor

This tool was extremely helpful for our team because we were more organized and focused on our tasks and projects

Read full review >
Joanna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.04.2021 Company Size: More than 100 Employees Industry: Textiles

PROS: In the past I used Assembla very often. I remember, I coudl email a ticket in diffeent shcedule jobs and to get great visibility of SQL tasks. I really liked that it was web-based soluton and it allowed me to keep track pof the status of the projects and tickets. I think, I will return to Assebla again.

CONS: I believe that all the issues and complaints are being resolved by now. In the past it felt confusing because it had lto of features and tools. But I think we weren’t ready for this kind of software.

What do you think about this review?

Great Poor

An effective project management tool

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Enrique
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2021 Company Size: More than 100 Employees Industry: Computer & Network Security

PROS: I like the fact that you can use Assembla as a free tool for cloud-hosted source control. You can have as many users as you need connected to the same server. As a paid member, I can access excellent project management tools. Both managers and developers can easily use the software as it is not complex. Reporting is also very easy. Every user is able to see what everyone else is working on. Being a cloud based tool, I can connect to it wherever I am.

CONS: There is a bizarre disadvantage of using Assembla.There are fewer options available on space and users for paying members. Non-paying members have no limit on space or the number of users, yet paying members have limits according to the amount of money they pay. Users are forced to have both versions to be able to fully enjoy using the software.

What do you think about this review?

Great Poor

I have great experience with Assembla

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Kelli
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The truth is that it can be very challenging to handle projects by using Agile methodology (Scrum, Sprint and etc) but Assembla helps us to better handle all of these and to implement it for both project managers and developers. The UI is helpful and simple one and it helps us to make a mark on the other project management tools. The Dependency report is extremely helpful. We are able to keep the project management documentation in Wiki and use it whenever there is a need or we can simply share it with others.

CONS: They could implement new concept and ideas and they could improve the performance and speed. The new UI is great but it looks quite complicated.

What do you think about this review?

Great Poor

Thisis great bug tracking platform

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Shelly
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I like Assembla’s interface because it is simple and intuitive. The required fields help us to manage data we need and to track bugs. We can easily create queries and to keep tabs on specific kinds of issues in one place. The product is robust and user-friendly and allows us to auto-track tickets and get email updates whenever there is a comment from a team member.

CONS: It doesn’t allow me to click “next” button on a ticket and to go to the next ticket numerically. They could make simple way to browse forward, because I use this product for ticketing and the UI looks bit cluttered within the things.

What do you think about this review?

Great Poor

Great software for Agile Project Management

Read full review >
Kurt
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.02.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: Assembla is ideal for project management and task management. It has issue tracking system which is feasible and user friendly. Projects can be customized based on an organizations needs and desires. Furthermore, the scrum methodology in Assembla is easy to manage. Lastly, the easy reporting functionality enables team members to be up to date with task updates any time from wherever they are.

CONS: The developers need to concentrate on mobile platforms.

What do you think about this review?

Great Poor

A perfect choice for Project Management

Read full review >
Fernando
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: It has always been challenging doing projects using agile methodology such as SRUM and Sprint, but with Assembla it is less complex. It is no longer a challenge as the software has an appealling and user friendly UI. Also, the ticket and report tracking systems are very helpful. The software is intergrated with Wiki. You can keep the project management documentation on wiki and share with your team or for future reference.

CONS: The software could do better on speeds and performance. The UI is good, but it can be very bulky at times, thus reducing productivity.

What do you think about this review?

Great Poor

We have experienced great benefits from Assembla

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.12.2017 Company Size: 1-10 Employees Industry: Financial Services

PROS: Assembla is perfect fit for both project and task management. I like this issue tracking solution because it is extremely flexible and user friendly. It allows us to customize projects based on our needs, to work with Agile and Scrum methodology. Within Assembla the version control integration is perfectly managed. The other good thing about is its transparency and this means that others can see each task updates and track other developer’s task updates.

CONS: They could imporve the mobile platform.

What do you think about this review?

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Assembla user reviews

A great platform for managing communication for teams

Read full review >
Kendra
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.10.2021 Company Size: More than 100 Employees Industry: Internet

Simple and easy to follow bugs and data

Read full review >
Hugh
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.10.2021 Company Size: 11-50 Employees Industry: Market Research

One of the best ticketing and bug tracking solutions

Read full review >
Gwendolyn
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.09.2021 Company Size: More than 100 Employees Industry: Computer Software

This tool was extremely helpful for our team because we were more organized and focused on our tasks and projects

Read full review >
Joanna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.04.2021 Company Size: More than 100 Employees Industry: Textiles

An effective project management tool

Read full review >
Enrique
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2021 Company Size: More than 100 Employees Industry: Computer & Network Security
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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