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BMC Remedy 9 Review
What is BMC Remedy 9?
BMC Remedy 9 is an IT service management tool designed specifically for mobile devices. This innovative application enables employees and IT personnel to improve their productivity with very detailed reports, attractive visualizations, and other ITSM features combined with social and modern elements. Remedy 9 is a very powerful tool with many innovations that can actually revolutionize the digital workplace.
Show MoreOverview of BMC Remedy 9 Benefits
Here are number of benefits that come with the BMC Remedy 9 platform:
- People-centric user experiences to improve employee efficiency and productivity
- Stunning reports and visualizations for intuitive data exploration
- Remedy 9 native mobile apps for anytime, anywhere access
- Built-in ITIL processes with reporting and metrics
- Visualized analysis on impact, collision detection on auto-pilot, and change calendars with drag-drop functionality
Overview of BMC Remedy 9 Features
- Smart Reporting
- Incident Management
- MyIT Self Service
- Problem Management
- Knowledge Management
- Service Request Management
- Asset and Service Level Management
- Developer Studio
- Platform Administration
- Configuration Management
- Virtual Chat
- Custom Applications
- Release Management
How Much Does BMC Remedy 9 Cost?
BMC Remedy 9 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are BMC Remedy 9 pricing details?
BMC Remedy 9 Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available on by quote basis. Contact BMC Remedy directly for more details.
User Satisfaction
Positive Social Media Mentions
104
Negative Social Media Mentions
3
We know that when you decide to purchase a Help Desk Software it’s vital not only to learn how professionals score it in their reviews, but also to check whether the real people and enterprises that bought these solutions are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and BMC Remedy 9 reviews across a vast range of social media sites. The data is then presented in a simple to digest format indicating how many people had positive and negative experience with BMC Remedy 9. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Android
- iPhone/iPad
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for BMC Remedy 9?
BMC Remedy 9 offers integration with the following business systems and applications:
- NetCool
- Tivoli
- Qualys
- xMatters
- SCOM
- Solar Winds
- Single Sign-On (SSO)
- SAP
- HP Service Desk
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