bpm’online CRM Review

PROS: Collaborating with a BPM makes it possible for contractors to log in, look into their working schedules, see contact details, and be peeled with work updates. The knowledge base has been a tremendous help for forms, fact sheets, company policies, and WHS details.

CONS: Some options within the menu are a bit clunky. The contacts filter search requires re-seting after every selection made. Being HTML does have its downsides although I'm already looking forward to getting navigation menus that entail lesser clicks.

PROS: Using BPM makes it possible for contractors to log in and view their job schedules. They can also see updates with work and contact details. It's great having the knowledge base as a resource when it comes to WHS info and forms, fact sheets, and business policies. Functioning as a cloud-based platform ensures remote and global access across platforms.

CONS: Certain options within the menu are a bit clunky. The contacts filter search requires some re-setting after every selection. Functioning as an HTML does have drawbacks. But I do look forward to clicking less on the navigation menus.

PROS: We like the thought of getting all departments dealing with customers into our company. That means having customer support and sales in a single platform. Now, our teams own a database of shared customers. These would consists of vehicles bought, services being done, scheduled service appointments, and etc.

CONS: While there are a ton of CRMs in today's market, it's a bit difficult to see what you want in business. bpm'onlne was a perfect option. So far, there's nothing much I hate about it.

PROS: Implementation was really swift this tool. It can easily be integrated with our current order managment system as well as other known third party apps. The reporting and smart checks are enabled us to keep track of our sales performance in real-time as well as forecast sales.

CONS: When we bought the basic support plan, we didn't realize that technical support is only available through email. So that means zero phone support. To get to extended technical assistance and consultation over the phone, you'll need to opt for their extended support plan.

PROS: We're primarily making use of bpm'online for marketing and e-mail campaigns. The system gave us the ability to finish history of clients. It also lets us track client behavior. We can come up with a message that would be beneficial to our relationship for each and every customer we deal with.

CONS: It's difficult to hate a sofware that has made your life a lot simpler. Personally, there's zero major drawbacks that are worth mentioning. I feel the next step to take is to have our marketing and sales activities in sync through bpm'online.

PROS: I like its overall functionality. Great UI. It appears to have everything I'll ever want in offering quality service. Simple to work with.

CONS: It took a bit of time to have the system customized. But it's finally done to meet our needs. With the system now up and running, all the functionality we want are in place.

PROS: This tool has given us the flexiblity we need for making, conforming to, and renewing processes. In a short period of time, we were capable of switching our approach to clients, improving the time it takes for first contact, delivering products quickly, and closing more sales.

CONS: More connector/app selection within the Marketplace would be a plus. Aside from that, there's really nothing else to report. It does what it's supposed to do. If there were any faults, I would happily mention them. Fortunately, it has no negative marks.

PROS: It's one of the most hyped products that we've ever had in a long while. It's easily customizable. Very flexible. It's business process designer lets people do highly intricate processes. It comes with plenty of trending and advanced functionality.

CONS: There's nothing much to add in this section, unfortunately. We noticed a lot of things that came with this tool. So, we feel it deserves a warm reception from users like us. We were able to benefit tremendously with ever since we started using this. Highly recommended!

PROS: It has so many beneficial features. But there's one main thing that stands out. For us, it's the field sales functionality. Right now, our sales reps are thrilled in building routes and schedules as they're planning out their day.

CONS: When it comes to comparing bmp's advantages over its downsides, I have nothing to say. The "bad" things are way too small to even mention here.

PROS: bpm'online was a tremendous help in the integration of fragmented customer data sources. With it, we get to finally organized our sales and marketing teams. We're able to do so in a single environment. What's more, we were able to automate our business processes with it.

CONS: So far, nothing major within the system. But some small problems are expected to occur from time to time. Right now, we're happy using bpm'online.

PROS: I've been making use of this tool for close to a year now. All I can say is that I won't have to look for another third party tool. I'm very much happy with the solution I'm deploying now. It has a clean UI and it doesn't take too long to using this software properly.

CONS: I feel no app is perfect. Obviously, apps have their share of drawbacks. However, I feel that I'm totally happy with features offered with this tool. Whenever I come across new problems, all I need to do is make use of the user guide to help me out. Support will always be there when you need them.

PROS: Its UI is very intuitive. It makes everything super simple. Working with this system is pure fun. Users can easily learn and get the tool up and running. It saved us plenty of time since our staff won't have to go through a learning curve in using the tool.

CONS: While the tool itself is fantastic and has made great strides with efficiency, our solution isn't updated to the latest version (as of this writing). We're currently missing features that we badly want to own from the tool's latest updates. I'm sure when we get those, our team can tremendously benefit from it.

PROS: It has an intuitive UI. That makes it all the more simple and a joy to work with. Users can quickly learn and begin using the application quickly. It saves a lot of time as your staff quickly adapts to it.

CONS: The product is good and showcased enhanced efficiency. Unfortunately, our Pharma Vertical solution isn't the latest version for the BPM platform. We're lacking certain functions that we'd want. It would've been great if the latest updates from BPM would benefit our team.

PROS: We recently bought bpm. It was the perfect choice for us compared to the other big folks. Some of the biggest reasons why we opted for it: great user feedback, functionality for its price, and customization options. After installing it, we unlocked further upsides with it, which was a pleasant surprise for us.

CONS: This product's community is just starting out. So it's not something to completely appreciate. The good news is, it came with excellent support. The sad news is, documentation is difficult to spot.

PROS: Implementation was swift with this thing. bpmonline integrated with our order management system easily. The same goes for third-party apps. Reporting and smart charts enabled us in tracking sales performances in real-time.

CONS: We bought the basic support version. Sadly, technical support was only offered through e-mail. Never through a phone call. If you want to get consultation and technical support over the phone, you'll to make a purchase of its extended support package.

PROS: A lot of things to love with this product. Its UI is flat out amazing. Easy to utilize. UI is highly intuitive.

CONS: Social media integration could use some improvement specifically in the marketing department. Accessibility to LinkedIn is a must-have. There should me further automation with after-sales objects.