CallHippo Review

PROS: This is a cost-effective and high-performing software for calls. The quality of the calls and recording is commendable, and exceeds the performance of its competitors.

CONS: The user interface needs improving in terms of aesthetics. As for the functions, I have no complaints at all.

PROS: CallHippo's customer support is very professional and knowledgeable.

CONS: The user interface for the web app is not that user-friendly in my opinion.

PROS: Setting up a toll-free number is so easy! Thanks to the help of their support team, setting up everything and learning the software's functions went on smoothly.

CONS: The user interface' layout can be improved by making it more simple and user-friendly.

PROS: CallHippo is the best VOIP solution for your business! It covers your business needs such as number porting, setting up a digital business phone, etc.

CONS: This software is perfect.

PROS: Their customer service is a competitive advantage of CallHippo! They are realyl responsive and promptly address issues.

CONS: The support team took a lot of time figuring out the problem, but it was resolved eventually.

PROS: It's highly customizable and easy to set up!

CONS: I wish there would be a more simplified pricing. The features can be overwhelming sometimes.

PROS: The setup part is very easy. Subscribing is seamless. But, think again. The sales part is almost always efficient.

CONS: Everything else related to the service is terrible. After-sales aspects are plainly intolerable. CallHippo is a scam. I bought credits so I could receive inbound calls. The minimum amount is $30. In less than a month, the credits drained to about $8.48 without receiving any calls intended for my startup. Yes, CallHippo charges your account for every inbound call received, even those that are misdialled or purposely routed by CallHippo to your supposedly "premium" number. I tried calling one of these numbers. The person at the other end of the line categorically denied that he ever made a call to my number.

PROS: I highly commend their support team! They are so knowledgable and trustworthy. They make sure that everything is explained clearly to the customers and that the issue is resolved immediately.

CONS: CallHippo is not fully functional in other internet browsers. It's best when accessed through Chrome.

PROS: CallHippo is probably the best app for calling people locally and internationally. It doesn't consume so much data and really performs well! Voice recordings are downloadable and shareable.

CONS: I wish they could decrease the file size of the audio files (downloaded voice calls).

PROS: From the time I was able to test the features, there were none that stood out.

CONS: Join, only if you want to be hit by hidden charges. I joined up to call hippo after their site claimed "Call from [local number] for just $6". I looked at the basic user package, priced clearly at $0 per month, with a free soft phone, free forward to device. This seemed perfect for my needs, so I joined up. I looked at the Pricing pages before I joined and saw nothing to suggest these prices should differ. Yet, as soon as I subscribed and paid for my package, I see that there's no possible way to use the service without a minimum $30 fee. Any forwarded calls are charged, not free as their User Package page states. I've since complained and suffered from next-to-hopeless customer services. So if you're considering joining up, there will be hidden fees, and they won't tell you them until you've paid *something* for the service.

PROS: Thanks to CallHippo, I have levelled up my business and upgraded its communication structure. Working with international clients is lot more convenient. I can track my conversations and keep real-time recordings, which avoids any kind of confusion. Its call analytics tells me about my performance and I think of ways to optimize communication. The best thing about the software is its ease of use. Besides these, it’s extremely flexible and highly customizable.

CONS: Can add more features like IVRS, call cascading, concurrent calls etc.

PROS: One of the great features of CallHippo is that, you can add multiple features under one number. So, when the customer calls on that number all members under that number will be notified at the same time. Now, if any of the member picks up the call, the remaining members will automatically stop getting incoming call notification. This feature has been a great help for my organization as we have many responsible person for one subject. We would say a big yes to CallHippo!

CONS: They need to upgrade the Android app and provide features like IVR and Call extensions.

PROS: Talking about virtual calling system, I bet none can beat CallHippo. Using it for more than six months now, I am amazed by its powerful functionality and efficiency. It makes call transferring and forwarding, an easy task. I can also extend calls to my team members and track their customer service. It's useful call analytics provide real-time data and allow me to take informed decisions.

CONS: The IVRS software feature in not available yet. So they can work on it and make it available asap

PROS: Pros : CallHippo has helped me to upgrade the communication network of my business. Today, without using a conventional telecommunication service, I can easily queue, transfer, and forward calls to the relevant team member and track calls, at every second. It’s highly flexible, extremely user-friendly and affordable. I can also integrate the software with other applications and enjoy continuous flow of work. It is easily accessible from my Smartphone and laptop and allows me to talk on-the-go.

CONS: The CRM Integration feature in not available yet. So they can work on it and make it available asap.