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CanTicket Review

CanTicket
Our score: 8.0 User satisfaction: 97%

What is CanTicket?

CanTicket is a business productivity tool that simplifies the management of projects and increases productivity. This platform offers tools for task management, time tracking, account management, CRM, reporting, and client management. CanTicket offers flexibility and accessibility by enabling teams to work on the go in real-time, from any device.

CanTicket is ideal for freelance professionals who need a tool for managing time and individual workloads, for teams handling multiple projects, and also for companies with remote workers and hybrid teams.

Native time tracking against charge rates is a standard feature of CanTicket. Unlike other business productivity tools, CanTicket allows clients to have access to the platform anytime without incurring any additional fee. Eliminate inaccurate billing with the time tracking tool of CanTicket and start charging clients based on the exact time spent on projects.

The task management solution as offered by CanTicket captures every expense and enables you to invoice all relevant tasks per project, including out-of-hours client requests. Easily track expenses per project and per team, and generate reports any time to stay on top of your business operations.

Creating an account is simple and easy, but should you require assistance, especially when you need to switch from a different productivity platform to CanTicket, there is a dedicated setup concierge to help your team. Billed annually, pricing for CanTicket starts at $14.95 per user.

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Overview of CanTicket Benefits

Streamlines business processes

CanTicket is a software solution for small and growing businesses as it offers all the tools needed to simplify business processes. In a single platform, you can manage all clients, projects, and teams. All you need to do is to set up the departments, roles, and task types in your company, and CanTicket will automate the rest.

Facilitates efficient use of resources

This time tracking tool helps you to capture billable time to the minute, thus preventing lost expense. Every resource input into each project is properly accounted for, enabling the efficient use of time and other key resources. Detailed reports also support effective team management by providing project status and updates across all departments and roles.

Generates accurate billing

For each department role, there is a corresponding charge rate. This makes it simple to generate accurate invoices for clients, while at the same time providing you with precise invoicing processes. The time tracking tool also ensures that you will never have to waste time and resources again on inaccurate invoices.

Provides data for effective decision-making

The CanTicket task management feature allows you to monitor the progress of tasks included in every project, as well as the productivity of teams. This gives you all the important data that you need to effectively manage projects, monitor their status, and adjust deadlines as needed. For day-to-day business operations, CanTicket is the tool that simplifies decision-making processes.

Easily track multiple projects

Across departments and roles, CanTicket allows for the tracking of multiple projects, which is enhanced by the checklist feature. The checklist provides a quick view of the tasks to be accomplished by every individual in each project. This helps in simplifying task and team management and leads to increased productivity.

Effortless report generation

Instantly generate reports for your internal and external clients on the CanTicket platform any time, anywhere. CanTicket’s business reporting tool gives detailed reports on all projects, clients, and teams. For clients that require frequent status updates, CanTicket tools meet all these requirements and more.

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Overview of CanTicket Features

  • Native time tracking
  • Job number creation
  • Checklist creation
  • Assign task type
  • Custom job role
  • Custom departments
  • Set due date
  • Flag high priority
  • Admin Console
Additional features for Starter:
  • Priority customer support
  • Expenses tracking
  • Set staff charge rates
  • Set client charge rates
  • Client request dashboard
  • Client access
  • Reporting across staff accounts
  • 10GB file storage
Additional features for Business:
  • Track expenses
  • Advanced search
  • Flag high priority
  • Client CRM and notes
  • Final approval feature
  • Custom branding
  • Priority customer support
  • Project budget allocation
  • Instant reporting – export to CSV
  • Customize overdue tasks
 

CanTicket Position In Our Categories

Bearing in mind companies have specific business-related needs, it is only logical that they avoid adopting an all-encompassing, “perfect” system. Nonetheless, it is troublesome to stumble on such a software product even among recognizable software solutions. The best thing to do should be to note down the various vital aspects that need research like important features, price terms, technical skill capability of the employees, business size, etc. The second step is, you must double down on your product research systematically. Browse over these CanTicket evaluations and scrutinize each of the software products in your shortlist more closely. Such detailed research guarantees you take out poorly fit applications and select the system which offers all the features your business requires for success.

Position of CanTicket in our main categories:

TOP 500

CanTicket is one of the top 500 CRM Software products

TOP 500

CanTicket is one of the 500 Project Management Software products

TOP 50

CanTicket is one of the top 50 Resource Management Software products

Since each enterprise has particular business needs, it is sensible for them to refrain from searching for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such an app even among popular software solutions. The intelligent thing to do would be to list the various important factors that need consideration such as main features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some CanTicket CRM Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive groundwork can ensure you reject ill-fitting systems and zero in on the system that provides all the features you need for business success.

How Much Does CanTicket Cost?

CanTicket Pricing Plans:

Free Trial

Basic

Free

Starter (billed monthly)

$17.94/user

Starter (billed annually)

$14.95/user

Business (billed monthly)

$20.34/user

Business (billed annually)

$16.95/user

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What are CanTicket pricing details?

CanTicket Pricing Plans:

Free Trial

Basic

Free

Starter (billed monthly)

$17.94/user

Starter (billed annually)

$14.95/user

Business (billed monthly)

$20.34/user

Business (billed annually)

$16.95/user

CanTicket offers three subscription plans that are priced depending on the features that you need.

Basic – Free

  • Up to 5 clients
  • Native time tracking
  • Job number creation
  • Checklist creation
  • Assign task type
  • Custom job role creation
  • Custom departments creation
  • Set due date
  • Flag high priority
  • Admin Console

Starter – $14.95/user (billed annually) or $17.94/user (billed monthly)

Everything in Basic plus

  • 10 clients
  • 10 staff accounts
  • Priority customer support
  • Expenses tracking
  • Assign staff charge rates
  • Assign client charge rates
  • Client request dashboard
  • Share with client feature
  • Reporting across staff accounts
  • 10GB file storage

Business – $16.95/user (billed annually) or $20.34/user (billed  monthly)

Everything in Starter plus

  • Unlimited clients
  • Unlimited staff
  • Track Expenses
  • Advanced Search
  • Flag High Priority
  • Client CRM and notes
  • Final approval feature
  • Branding customization
  • Priority customer support
  • Project budget allocation
  • Instant reporting – Export to CSV
  • Customize overdue tasks

User Satisfaction

Positive Social Media Mentions 43
Negative Social Media Mentions 2

We know that when you choose to purchase a CRM Software it’s vital not only to learn how experts rank it in their reviews, but also to discover whether the actual people and companies that purchased this software are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CanTicket reviews across a vast range of social media sites. The information is then featured in an easy to understand format indicating how many customers had positive and negative experience with CanTicket. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CanTicket?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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