Cornerstone OnDemand Review

PROS: The reason why I recommend Cornerstone to every business is that I've seen it perform flawlessly for all sorts of learning management needs. It can definitely go beyond expectations, because it is open for customization in almost every aspect. The customer support is also worth of respect: you get live Success sessions, online communities, a success manager appointed for your company, a geographical group and attendance to an Annual Conference of users. We really need all of this due to the accelerated changes in ou industry. Cornerstone has showed deep appreciation for our needs, and that's exactly why I like working with them so much.

CONS: If you want to make the most of its features, you'll have to learn a lot. The curve is complex and time consuming, even if I honestly think it is worth. There must be an admin, or at least somebody that knows the basic features, otherwise you'll stay far behind their innovation tempo. This is a dynamic program, and you have to follow every step of its development in order to benefit from it.

PROS: If you faced support issues sometime in the past, you will join our happiness parade that Cornerstone actually exists! We turned to Customer Support before and after we implemented it, service was awesome both times. They appointed a Success Manager for us, and the guy knew what he was doing. He stayed connected afterwards, I remember, he was trying to make the program more business-specific for us. I think we'd been good even without it, we had access to materials and learning modules, and everything we needed was there. Once again-it doesn't change too much, becase you can always call them and ask. As simple as that! We use it for learning most of the time, and waht is really impressive is how it performs reporting and creating courses. Proxy and dynamic registration is also great, same for approving workflows. However, forgive too much details, remember just that everything about Cornerstone is...amazing!

CONS: We create the ITLs easily, because there is a copy function, but we can't print the rosters, and that's a bit annoying. We need to print rosters for every session, thas's a lot of work, and we really need to be able to do it.

PROS: I just adore how they never stop looking for improvement and advantages in all aspects, especially my favorite Talent Manager. The best part is that they do this based on their customers' opinions (I had mine considered too!). One thing is for sure-they know that the best way to improve productivity is to work side by side with customers, and to discover what they need. In order to achieve this, they even enable customers to share ideas and to communicate, they've developed special forums and modules for the purpose. You can attend their Annual Conference, or appoint a separate meeting with their Client Success Centre. With this being said, I'm sharing my most honest opinion that Cornerstone will be the masters of LMS for many years ahead, and they have my full support to do it!

CONS: It may take you a couple of attempts to release a function and to decide how will get to see it. Still, I can't complain, because we had Global Product Services before and I know what it means to be unable to resolve tickets. CSOD is trying hard to improve service in this aspect, and we are convinced it will. After all, we never had a failure or a serious issue to contact them about, they do everything perfectly.

PROS: There are many features, many functionalities, and most of all tools that help you discover those functionalities. Support is the cornerstone of Cornerstone, meaning that they are always there to help and to provide guides and courses. The courses are very specific, and you can choose the one you think it's relevant for your work. You are also entitled to participate in their webinars, use online customer support, and you're being appointed a special success manager.

CONS: They are good to solve a problem when you mess up, but not when the system messes up. You discover a bug and notify them, but the most common answer is that they couldn't recreate the problem, or they simply return your support ticket without an explanation. It makes me feel both irrelevant and confused, especially when I have to wait for their answer for hours. In terms of functionality, you receive it one piece at a time: Instead of updating the entire system at once, you have to go step by step, risking to miss an important part that cannot be recovered.

PROS: This is organized and flexible solution. A friend of mine has recommended me this product and I contacted them and they were quick to respond. I like that the product has great support team starting form sales to implementation to on-going customer service. As far as I can tell, I have great experience with its customer support service.

CONS: It has steep learning curve for how to use this system and I have found it little bit complicated and difficult to figure things out by myself.

PROS: When you're working for a big enterprise as the manager for training and internal collaboration, you appreciate having an assistant like Cornerstone On Demand. For me, it was even more than I expected, but I believe that the extrairdinary configuration that blew my mind did the same to other users and customers. Between administrators, we share that it is a robust, responsive, and intuitive system. The reproting function, for instance, is the best I've seen in my work, even if I am in these field for so many years.

CONS: Data importing happens to be tricky, especially for large and old files you're trying to load in historical records. Not all formats are supported either. I also had an issue or two with data validation, but I'm still relying hardly on Cornerstone to perform data loads (other systems are either too expensive or too limited for the purpose). Finally, I'd like to be able to uncheck a checklist once I've submitted it.

PROS: Cornerstone OnDemand serves for managing different aspects of human performance, including on-boarding, compensation, training, succession, interaction, and performance reviews. Even if this robust, the system can be managed by one admin console only, and it provides for granular control over access to information. I am positively surprised by the cross-feature functionality of the software, mostly because of the cohesive interconnection between different areas of the product.

CONS: The system is not perfect-perfect, and I personally think there are two areas that need serious improvement: The first one is video support, which is less advanced than the ones of competitors. It would be better to incorporate video materials with Cornerstone, than purchasing a separate product for the purpose, The second one is design and apperance, even if this is not so important, and I'm already seeing some changes happening.

PROS: COD is more than I expected, honestly. They seem to know what corporations need, and they come to you with an all-inclusive package where no imagination is required. I knew more or less, people had recommended it to me, but I was still jar-dropped with the offer. Up to date, I've seen nothing but speed and responsiveness, even if I am just starting to implement it for my project. I had questions (more than concernes), but they were all addressed timely.

CONS: I don't like that it takes time to learn it, not even the way how learning is done. Maybe it is because they sent me this sandbox for experiments, and was not brave enough to do them.

PROS: What I like most about Cornerstone is the fact that they constantly work on creating better experience for their users. They are always open to their customers’ opinion and feedback and they work hard to meet our needs. Its modules are friendly and highly intuitive one, and it helps us to collaborate with each other, to share ideas and to try other modules.

CONS: We have to wait for few releases in order to see the point of new released function and in the end to decide whether we are going to launch it or not.

PROS: This is a tool to do training, and to track it consequently. Awesome for large curricula, easy for basic tasks. You get a lot of facilitated learning, from special meetings to yearly conferences and compliance trainings, so you won't stay behind. You can use any softtware training material you want, and you get awesome reporting tools that require minimal manipulation to summarize important data.

CONS: I don't like enhancement requests, I mean not how they're done, but how they're working. I am aware, however, that getting good enhancement requests doesn’t affect all customers, and there are more important codes that need enhanced customization. Another thing I mind is the area of reporting: I still don't understand if I can report on particular events (who completed the training, for instance); and in case I can-how?

PROS: I’m using Cornerstone for 3 years by now and I can clearly say that I’m highly impressed and satisfied from this product and its functionality. I like that it offers lot of modules and integrations for your data. In these 3 years they have improved the interface and they have made it more intuitive and user friendly. Our users don’t have any troubles in learning how to use it because it has some Facebook-ish looking.

CONS: I have said that this tool works great with all its modules and functionality, but there are some issues when it comes to pulling data, for e.g. it happendwhens tudent completed the class but within the report there was that the class wans’t completed. So, you have to double check your data.

PROS: Cornerstone is great tool that satisfies great array of learning management needs. It is customizable and you can make it simplified or expanded according to your audience’s needs. Also, its customer support service is one of the best, starting from online community, weekly success live sessions, our success manager, geographical user-group including annual conference to global tech support center. I haven’t found this kind of support in other products. You can be sure that all your needs will be satisfied.

CONS: There is a learning curve because it would be helpful if you get an insight into product’s features and how to use them. They could include admin to guide us when we run into some complexity and when we receive updates and some improvements.

PROS: Cornerstone is number one in management industry and I like that they constantly improve their product so it can meet all our needs. The sofwtare is easy to use and our users need little to no guides for setting up the layout. I like its search engine because it’s robust and easily customizable and reporting tool is second to none.

CONS: Sometimes I feel that Cornerstone is growing faster than it can keep up with its older features. I’d like to see the program with more support of product development and user experience.

PROS: Things I like about Cornerstone are: reporitng features and functionality, user navigation, course assignement, easy to set up and great tools for customzing. You can rely on its online community if you need help .

CONS: In my opinion they could improve their support services.

PROS: Cornerstone is perfect for every company looking to 'walk with time', because it is modern and constantly improved. You won’t have troubles to learn it or to use it, because it has the most intuitive and user-friendly interface you've ever seen. As you guess, exceptional products always come with exceptional support, and Cornerstone's support is the most reliable one I've worked with so far. For me, Cornerstone is for LMSs what Amazon is for online sales. The best!

CONS: I switched to the mobile app, but it is not exactly the same as their regular site, at least not in terms of speed and functionality. I also mind the inability to change starting/finishing dates of separate courses and to cohesively in some past situations that are extremelly important for our prospective proxy enrollments. This is something that must be changed in our case because we are loading plenty of historical data.

PROS: As an LMS admin with admirable expertise, I enjoy being challenged by advanced tools and solutions. My ideal working environment is one where I am facing different choices, and I have to compare them in order to customize a product that will be cut to the needs of my training. Cornerstone is one of the best LMSs I've worked with because it provides all features and functions without the need of involving another system. It has been 7 months so far, and I am still mastering its power. I think that it will take at least another year to become a pro.

CONS: There is only 1 thing I dislike, and that's the 'Where Used' feature. Let me explain why: Imagine I am creating a group OI, and I want to use that OI for targeting an email. With Cornerstone, I won't be able to see any kind of listing of objects that are affected by the OI, not even a general overview on what OI is going to change in the overall project.

PROS: I like that it offers me access of huge amount of learning and development activities and training sessions. Within our comapny we have different development channels and this means that it’s extremely useful to have all these activities in one place. Also, it provides you with access of performance tracking tools and development tools. I personally like its Goals and Performance Review feature for tracking my current situation and to exchange opinions with our managers.

CONS: Sometimes when you want to complete progress with certain activities you’ll see that the program is not as intuitive as it should be and even the options on Curriculum training are not intuitive as well.

PROS: We are just startting to implement Cornerstone back in office, but we are already very satisfied. I see the impementation specialist doing his job properly, to the overall exitement of our IT support and the sales team. Everybody seems to like it! Their customer support is really responsive, and we get answers as soon as we make an inquiry. Learning how to use it has been awesome too, since we are provided with top notch modules and detialed materials to help us get on board. Personally, I am overwhelmed by this product!

CONS: You get what you paid for, but that's how things happen in general. I wish to be given more functionality, as for instance to design and designate a process of certification where certain modules would be completed in order for the trainee to get his certificate. This way, it is too informal, and that doesn't make Cornerstone stand much higher than its competitors that do offer it. However, I think this is an option for higher payment plans.

PROS: Cornerstone is advanced Talent Management system that offers great set of features that are intuitive and easily configured. The UI is user friendly and all its functions like Learning, performance, succession, recruiting and Connect integrate perfectly. And the other good thing that I like about this product is its community and support team and they always listen their customers’ feedback.

CONS: There are some pages that are not updated but as I heard they are working on them. So I don’t have something to dislike about this tool because it work perfectly.

PROS: This product is robust and reliable and it offers lot of possibilities. I like that the team behind Cornerstone is always open to feedback, and the other good thing about this product is that you can always find online help, user guides, forums or you can even call their support team and get their answer in less than 5 min. We have lot of customers who like the Performance Goals feature and our managers keep track of annual reviews and periodic goal reviews within the system.

CONS: I have seen that they release new updates on a quarterly basis and this means that all that is new and updated can take time.

PROS: Here come the positive details of my experience using Cornerstone OnDemand: I honestly believe it is robust like no other LMS out there. I'm standing behind these words because I've personally configured it for many clients, and rested on its back ever since I introduced the Learning and Performance Program. Observed from an end user's point of view, this is probably the best system to provide versatile learning modules and to introduce changes and improvements.

CONS: As to the negative details, I have to call for attention towards the bad sides of such extensive configurability. What I have in mind is that you're spending too much time on their Pilot site, trying to understand how it works and to deal with the ups and downs, but once you actually have to built this to production, things start getting messy. I think there should be an upload feature, or something like that.