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Corvisa Contact Center Review
What is Corvisa Contact Center?
Corvisa Contact Center is a comprehensive and fully-loaded cloud-hosted contact management platform, a premium solution designed to help companies handle customer queries, deliver answers, and provide positive customer experience. The system is also an effective tool in reaching potential clients as well as gathering more information on what clients want and really desire from their products and services.
Show MoreOverview of Corvisa Contact Center Benefits
A cloud-hosted communications solutions that offer medium to large enterprises with a system that consolidates call management tools (all of which are accessible from one location), Corvisa Contact Center is an ideal platform that can be tailored to the needs and specifications of either inbound or outbound call centers. Among the benefits Corvisa Contact Center brings to the table are:
- It’s filled to the brim with basic and advanced features such as click to call, call recording with transcription options available, intelligent ACD routing, and call script access among others.
- Tweakable VoIP platform called the Summit Platform, which enables agents to customize and configure communication technologies from voice, SMS and video to a particular purpose.
- Integration with Salesforce.
- Simple and very user-friendly, Corvisa Contact Center can be deployed instantly without complication.
- You can be on top of all processes by managing and automating workflows.
Overview of Corvisa Contact Center Features
- Call Recording
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Advanced Call Routing
- Preview Dialer
- Power Dialer
- Progressive Dialer
- Agent Monitoring
- Reporting Dashboard
- Contact Management
- Lead Nurturing Tools
- Call Campaign Management
- Automated Workflows
- Cloud PBX Integration
- Native Salesforce Integration
- Open Source Toolkit
- Built-in Testing & Deployment
How Much Does Corvisa Contact Center Cost?
Corvisa Contact Center Pricing Plans:
Free Trial
What are Corvisa Contact Center pricing details?
Corvisa Contact Center Pricing Plans:
Free Trial
Pricing is available by quote only. Contact Corvisa directly for more pricing details.
User Satisfaction
Positive Social Media Mentions
26
Negative Social Media Mentions
0
We know that when you decide to buy a Help Desk Software it’s vital not only to see how professionals evaluate it in their reviews, but also to check whether the real clients and businesses that use it are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Corvisa Contact Center reviews across a vast array of social media sites. The information is then featured in an easy to understand way revealing how many customers had positive and negative experience with Corvisa Contact Center. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Corvisa Contact Center?
Corvisa Contact Center supports integrations with the following business systems and applications:
- Salesforce
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