Cradle Review
What is Cradle?
Cradle is a powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers. It is a simple and easy-to-use phone system that combines the power of its user-centric design with smart call routing capability to facilitate intelligent phone experience. The platform enables businesses to talk to the right customers at the right time and with ease.
It’s an efficient PBX for the modern business environment that allows businesses to make calls anywhere anytime to the delight of all customers. Cradle eliminates the complicated phone setups and provides employees with a reliable system that allows them to receive customer calls whether they are in the office or on the go. Some of its main features include call transfer, voice menu, ringtone, shared contact, desktop notification, unlimited concurrent calls, custom recording, and priority routing.
Show MoreOverview of Cradle Benefits
Cradle is a robust yet user-friendly business phone system that makes it easy for you to manage communications in your entire organizations. It’s a fully scalable solution that can be implemented in any location across the globe to allow your customers to connect with the right person whenever they call. The system is designed for the modern workforce to eliminate missed connections and untangle employees from the limitations of desktop-based phones.
One likable attribute of Cradle is its simplicity. The phone system provides a painless setup that gives you an instant buy-in from your employees. Not only is the back-end quick and simple but also the phone calls are exactly the same as the native mobile phone call. Its beautifully designed web interface boosts both the customer and employee experience, thereby driving their satisfaction. Keeping both your employees and customers happy improves the productivity of your business.
In addition, Cradle is built with reliable smart routing capabilities. Whether you have a distributed workforce in multiple offices, multiple roles for employees, are away on holiday or want to customize after-hour redirects, the solution is smart enough to direct all calls to the most appropriate person. Better still, the software permits you to call suppliers and customers from your mobile phone while keeping your number private. Also, with GSuite+Office 365 integrations it’s a breeze to create new accounts. These applications allow you to automatically import users as new members into your business phone system with ease.
Show MoreOverview of Cradle Features
- Voice menu
- Call transfer
- Unlimited concurrent calls
- Apps for everyone
- Custom recordings
- Ringtone
- Shared contact
- Desktop notification
- Role-based routing
- Desktop to mobile
- Jabra integration
- Local presence
- Voicemail to email
- Priority routing
- Web admin
- Gsuite or office 365
- Share numbers
- International numbers
Cradle Position In Our Categories
Since companies have special business needs, it is wise that they abstain from settling on an all-encompassing, ideal system. At any rate, it would be almost impossible to discover such application even among widely used software solutions. The right thing to undertake can be to set down the different chief aspects that merit investigation such as critical features, pricing, technical skill competence of staff members, business size, etc. The second step is, you should follow through the product research systematically. Read some Cradle analyses and look over the other applications in your list in detail. Such all-encompassing research guarantee you stay away from unsuitable software solutions and choose the system which has all the tools your business requires to achieve growth.
Position of Cradle in our main categories:
TOP
50
Cradle is one of the top 50 Business Phone Systems products
If you are considering Cradle it may also be sensible to examine other subcategories of Business Phone Systems gathered in our base of SaaS software reviews.
Since each organization has specific business needs, it is prudent for them to refrain from searching for a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such an app even among widely used software platforms. The clever thing to do would be to catalog the various important factors that need consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Cradle Business Phone Systems reviews and check out each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you reject ill-fitting applications and choose the system that offers all the elements you need for business success.
How Much Does Cradle Cost?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
What are Cradle pricing details?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
Cradle offers a detailed enterprise pricing structure with three plans:
Only in @ $25/month
- Take business calls on your mobile phone or desktop app
- Include 1NZ/AU local landline number
- Unlimited inbound calls from anywhere in the world
- All Cradle core features
In-N-Out @ $40/user/month
- Minimum two users per company
- Includes $15 of outbound calling credits
- Multiple landline numbers available
- Enquire for specific call rates for mobile and by country
Enterprise @ $ quote based
- Everything in In-N-Out
- Minimum ten users per company
- One flat price for the entire organization
User Satisfaction
Positive Social Media Mentions
229
Negative Social Media Mentions
5
We are aware that when you make a decision to buy a Business Phone Systems it’s important not only to see how professionals evaluate it in their reviews, but also to discover if the actual users and companies that purchased it are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Cradle reviews across a vast array of social media sites. The information is then presented in an easy to digest way indicating how many people had positive and negative experience with Cradle. With that information at hand you should be prepared to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Cradle?
Cradle integrates with the following business systems and applications:
- Twilio
- Spark
- Jabra
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