Cradle Review
What is Cradle?
Cradle is a powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers. It is a simple and easy-to-use phone system that combines the power of its user-centric design with smart call routing capability to facilitate intelligent phone experience. The platform enables businesses to talk to the right customers at the right time and with ease.
It’s an efficient PBX for the modern business environment that allows businesses to make calls anywhere anytime to the delight of all customers. Cradle eliminates the complicated phone setups and provides employees with a reliable system that allows them to receive customer calls whether they are in the office or on the go. Some of its main features include call transfer, voice menu, ringtone, shared contact, desktop notification, unlimited concurrent calls, custom recording, and priority routing.
Show MoreOverview of Cradle Benefits
Cradle is a robust yet user-friendly business phone system that makes it easy for you to manage communications in your entire organizations. It’s a fully scalable solution that can be implemented in any location across the globe to allow your customers to connect with the right person whenever they call. The system is designed for the modern workforce to eliminate missed connections and untangle employees from the limitations of desktop-based phones.
One likable attribute of Cradle is its simplicity. The phone system provides a painless setup that gives you an instant buy-in from your employees. Not only is the back-end quick and simple but also the phone calls are exactly the same as the native mobile phone call. Its beautifully designed web interface boosts both the customer and employee experience, thereby driving their satisfaction. Keeping both your employees and customers happy improves the productivity of your business.
In addition, Cradle is built with reliable smart routing capabilities. Whether you have a distributed workforce in multiple offices, multiple roles for employees, are away on holiday or want to customize after-hour redirects, the solution is smart enough to direct all calls to the most appropriate person. Better still, the software permits you to call suppliers and customers from your mobile phone while keeping your number private. Also, with GSuite+Office 365 integrations it’s a breeze to create new accounts. These applications allow you to automatically import users as new members into your business phone system with ease.
Show MoreOverview of Cradle Features
- Voice menu
- Call transfer
- Unlimited concurrent calls
- Apps for everyone
- Custom recordings
- Ringtone
- Shared contact
- Desktop notification
- Role-based routing
- Desktop to mobile
- Jabra integration
- Local presence
- Voicemail to email
- Priority routing
- Web admin
- Gsuite or office 365
- Share numbers
- International numbers
Cradle Position In Our Categories
Because businesses have distinct business demands, it is only reasonable that they avoid picking a one-size-fits-all, “perfect” software. At any rate, it is troublesome to chance on such a software solution even among recognizable software products. The practical thing to do would be to write down the varied significant functions that entail deliberation like essential features, budget, technical skill levels of staff members, organizational size, etc. Next, you should follow through your research systematically. Have a look at some of these Cradle reviews and check out the other solutions in your list more closely. Such well-rounded product research ascertains you avoid unsuitable applications and pay for the one that provides all the tools your business requires.
Position of Cradle in our main categories:
TOP
50
Cradle is one of the top 50 Business Phone Systems products
If you are interested in Cradle it could also be sensible to analyze other subcategories of Business Phone Systems listed in our base of B2B software reviews.
Each enterprise is different, and may require a special Business Phone Systems solution that will be fit for their company size, type of clients and staff and even specific industry they cater to. We advise you don't count on locating an ideal software that will work for every company no matter what their background is. It may be a good idea to read a few Cradle Business Phone Systems reviews first and even then you should pay attention to what the service is supposed to do for your business and your employees. Do you require a simple and straightforward solution with only essential features? Will you really use the advanced tools needed by experts and large enterprises? Are there any particular features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will match your budget.
How Much Does Cradle Cost?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
What are Cradle pricing details?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
Cradle offers a detailed enterprise pricing structure with three plans:
Only in @ $25/month
- Take business calls on your mobile phone or desktop app
- Include 1NZ/AU local landline number
- Unlimited inbound calls from anywhere in the world
- All Cradle core features
In-N-Out @ $40/user/month
- Minimum two users per company
- Includes $15 of outbound calling credits
- Multiple landline numbers available
- Enquire for specific call rates for mobile and by country
Enterprise @ $ quote based
- Everything in In-N-Out
- Minimum ten users per company
- One flat price for the entire organization
User Satisfaction
Positive Social Media Mentions
229
Negative Social Media Mentions
5
We realize that when you decide to purchase a Business Phone Systems it’s crucial not only to see how experts evaluate it in their reviews, but also to discover whether the actual users and companies that bought these solutions are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Cradle reviews across a wide range of social media sites. The data is then displayed in an easy to digest way indicating how many clients had positive and negative experience with Cradle. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Cradle?
Cradle integrates with the following business systems and applications:
- Twilio
- Spark
- Jabra
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