Cradle Review
What is Cradle?
Cradle is a powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers. It is a simple and easy-to-use phone system that combines the power of its user-centric design with smart call routing capability to facilitate intelligent phone experience. The platform enables businesses to talk to the right customers at the right time and with ease.
It’s an efficient PBX for the modern business environment that allows businesses to make calls anywhere anytime to the delight of all customers. Cradle eliminates the complicated phone setups and provides employees with a reliable system that allows them to receive customer calls whether they are in the office or on the go. Some of its main features include call transfer, voice menu, ringtone, shared contact, desktop notification, unlimited concurrent calls, custom recording, and priority routing.
Show MoreOverview of Cradle Benefits
Cradle is a robust yet user-friendly business phone system that makes it easy for you to manage communications in your entire organizations. It’s a fully scalable solution that can be implemented in any location across the globe to allow your customers to connect with the right person whenever they call. The system is designed for the modern workforce to eliminate missed connections and untangle employees from the limitations of desktop-based phones.
One likable attribute of Cradle is its simplicity. The phone system provides a painless setup that gives you an instant buy-in from your employees. Not only is the back-end quick and simple but also the phone calls are exactly the same as the native mobile phone call. Its beautifully designed web interface boosts both the customer and employee experience, thereby driving their satisfaction. Keeping both your employees and customers happy improves the productivity of your business.
In addition, Cradle is built with reliable smart routing capabilities. Whether you have a distributed workforce in multiple offices, multiple roles for employees, are away on holiday or want to customize after-hour redirects, the solution is smart enough to direct all calls to the most appropriate person. Better still, the software permits you to call suppliers and customers from your mobile phone while keeping your number private. Also, with GSuite+Office 365 integrations it’s a breeze to create new accounts. These applications allow you to automatically import users as new members into your business phone system with ease.
Show MoreOverview of Cradle Features
- Voice menu
- Call transfer
- Unlimited concurrent calls
- Apps for everyone
- Custom recordings
- Ringtone
- Shared contact
- Desktop notification
- Role-based routing
- Desktop to mobile
- Jabra integration
- Local presence
- Voicemail to email
- Priority routing
- Web admin
- Gsuite or office 365
- Share numbers
- International numbers
Cradle Position In Our Categories
Since companies have their own business wants, it is prudent they avoid paying for a one-size-fits-all, ideal business application. Regardless, it would be almost impossible to try to stumble on such an app even among well-known software products. The better step to undertake is to note down the various significant functions that need deliberation including major features, costing, technical skill aptitude of staff, company size, etc. Next, you must do your product research through and through. Read some of these Cradle evaluations and scrutinize the other software solutions in your list in detail. Such detailed research ascertains you drop mismatched applications and pay for the system that has all the tools your company requires.
Position of Cradle in our main categories:
TOP
50
Cradle is one of the top 50 Business Phone Systems products
If you are interested in Cradle it could also be a good idea to analyze other subcategories of Business Phone Systems collected in our database of SaaS software reviews.
Each organization has different needs and needs an application that can be customized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no software can provide perfect functionality out-of-the-box. When you look for a software system, first be sure what you want it for. Read some Cradle Business Phone Systems reviews and ask yourself do you want basic functionality or do you need sophisticated functionality? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these questions to aid your search. There are plenty of factors that you need to consider and these include your finances, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the platform that offers all that you need to enhance your firm effectiveness and productivity.
How Much Does Cradle Cost?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
What are Cradle pricing details?
Cradle Pricing Plans:
Free Trial
Only in
$25/month
In-N-Out
$40/user/month
Enterprise
Contact vendor
Cradle offers a detailed enterprise pricing structure with three plans:
Only in @ $25/month
- Take business calls on your mobile phone or desktop app
- Include 1NZ/AU local landline number
- Unlimited inbound calls from anywhere in the world
- All Cradle core features
In-N-Out @ $40/user/month
- Minimum two users per company
- Includes $15 of outbound calling credits
- Multiple landline numbers available
- Enquire for specific call rates for mobile and by country
Enterprise @ $ quote based
- Everything in In-N-Out
- Minimum ten users per company
- One flat price for the entire organization
User Satisfaction
Positive Social Media Mentions
229
Negative Social Media Mentions
5
We are aware that when you choose to get a Business Phone Systems it’s important not only to find out how professionals rank it in their reviews, but also to find out if the actual people and enterprises that purchased these solutions are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Cradle reviews across a broad range of social media sites. The data is then presented in a simple to understand way revealing how many clients had positive and negative experience with Cradle. With that information available you should be equipped to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Cradle?
Cradle integrates with the following business systems and applications:
- Twilio
- Spark
- Jabra
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