Customer Thermometer is a very popular business application that allows users to determine the mood of their visitors using a 1-click feedback tool. With Customer Thermometer, businesses can get the thoughts of their visitors about their experience and the quality of service they received with just a simple tool.
Customer Thermometer redefines and can easily replace conventional surveys with their quick process that includes customizable emails and landing page templates. Aside from emails, Customer Thermometer can also send questions via third party apps by embedding the system to your existing CRM or helpdesk service or via email footers.
With such application working for you, you can get identifiable feedback and come up with the most appropriate response.
Show MoreCustomer Thermometer is a useful tool that allows you to immediately address unhappy customers and make them happy, if not happier, with your services and products. Here are other benefits that might give your enterprise the edge when it comes to satisfying your customers efficiently and quickly.
Since companies have particular business requirements, it is prudent they avoid preferring an all-in-one, ideal business program. Regardless, it would be almost impossible to find such a software solution even among branded software systems. The rational thing to do is to make a list of the different main factors which call for a inspection like key features, costing, skill competence of staff members, company size, etc. After which, you should do the research to a full extent. Go over some of these Customer Thermometer analyses and scrutinize the other applications in your shortlist more closely. Such detailed research guarantees you weed out unsuitable software solutions and pay for the one which includes all the function your business requires in growing the business.
Position of Customer Thermometer in our main categories:
Customer Thermometer is one of the top 500 CRM Software products
Customer Thermometer is one of the 200 Customer Support Software products
Every enterprise has its own characteristics, and may call for a special Customer Support Software solution that will be adjusted to their company size, type of clients and employees and even specific industry they support. You should not count on locating a perfect services that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few Customer Thermometer Customer Support Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you need a simple and intuitive app with only elementary features? Will you actually make use of the advanced tools needed by pros and large enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid service that will fit your budget.
Customer Thermometer Pricing Plans:
$29/month
$49/month
$99/month
$159/month
Contact vendor
Customer Thermometer Pricing Plans:
$29/month
$49/month
$99/month
$159/month
Contact vendor
Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.
Runner – $29/month
Jumper – $49/month
Flyer – $99/month
Mach 1 – $159/month
Enterprise Plan – Contact Customer Thermometer directly for pricing details
We know that when you decide to get a Customer Support Software it’s vital not only to see how professionals score it in their reviews, but also to find out whether the real clients and businesses that bought these solutions are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Customer Thermometer reviews across a vast array of social media sites. The information is then displayed in a simple to digest way showing how many people had positive and negative experience with Customer Thermometer. With that information at hand you should be ready to make an informed business choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Customer Thermometer supports integrations with the following business systems and applications:
Customer Thermometer average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
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Customer thermometer gives you a full picture of your customers’ satisfaction
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love the analytics features of the Customer Thermometer. The software categorizes the comments by color stars such as: red, yellow, green and gold stars, also separates the responses in a different tab. It’s very practical and useful, because I have a full picture of my customer’ satisfaction. Also, the check mark box which is next to the comments is great because we can indicate when my team has taken action on specific issue. What’s more, the software allows us to access data easily and by date, which is very helpful tool.
CONS: We couldn’t access data, but now they implemented the feature. So everything is good by now.
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Customer thermometer gives you a full picture of your customers’ satisfaction
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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