Enterprise Bot Review
What is Enterprise Bot?
Enterprise Bot offers powerful AI-powered bots across chat, email, and voice to help enterprises improve customer experience with minimal effort. The bots can take care of a wide range of customer queries and needs, giving your staff more time to focus on more important tasks.
The platform’s chatbot can help your business be omnipresent online. You can host the bot on your app, website, and/or any communication channel such as Facebook Messenger, Skype for Business, Twitter, and Slack. It also supports several languages including German, French, English, Dutch, Italian, and Portuguese so you can converse in your local language.
The bot features sentiment analysis and contextual understanding which makes conversation smoother. If the bot is unable to answer a query, it can seamlessly hand over the conversation to a human agent so you can be sure that all questions are answered and your clients are happy.
The email bot feature can help automate email classification and responses. It uses natural language processing to understand the query and respond accordingly. This bot also comes with multilingual capability and can be integrated into Gmail, Exchange Web Service, or Outlook 365. There is also a voice bot to help assists your customers who are using voice-based searches.
Show MoreOverview of Enterprise Bot Benefits
Highly Customizable
The platform lets users customize not only the bot’s look but also the structure of the conversation. You can add product images, carousels, web links, or any other elements that you think can make the tool’s appearance consistent with your brand.
Detects Customer’s Language
Enterprise Bot supports several languages including German, French, English, Dutch, Italian, and Portuguese. To help you know what language the customer is using, the platform offers a language detector feature. If the language is not supported, the bot will automatically send a fallback response to the client.
Analyzes Customer’s Sentiments
Enterprise Bot does not only help you answer customer queries; it also ensures that your customers have a great experience communicating with you. With the sentiment analyzer, the bot can understand how the customer feels. If the user is unhappy, the bot will seamlessly hand over the conversation to your live agent.
Contextual Understanding
Enterprise Bot’s chatbot can hold context in chat and remember conversations. With this capability, users or your customers don’t need to repeat themselves and the communication will be more effective.
Omnichannel Solution
You can host your bot on almost all digital communication channels including your app, website, Facebook Messenger, Skype for Business, Slack, Twitter, and many more. Therefore, your business will have the same voice and AI speaking to customers across all channels.
Show MoreOverview of Enterprise Bot Features
- Intent Recognition
- Sentiment Analysis
- Agent Handover
- Multilingual Support and Language Detection
- Visual Flow Builder
- Audit Trails
Awards & Quality Certificates
Enterprise Bot Position In Our Categories
Keeping in mind businesses have distinctive business demands, it is only wise that they avoid getting an all-in-one, “perfect” business program. Having said that, it is futile to pinpoint such an app even among well-known software products. The efficient step to do would be to make a list of the various main factors that necessitate scrutiny like essential features, pricing, skill competence of staff members, company size, etc. Next, you must conduct your research fully. Go over some Enterprise Bot evaluations and explore the other software products in your list in detail. Such well-rounded product research ensures you circumvent poorly fit software products and pay for the system that offers all the features your business requires.
Position of Enterprise Bot in our main categories:
TOP
100
Enterprise Bot is one of the top 100 Customer Experience Management Software products
If you are interested in Enterprise Bot it might also be beneficial to examine other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
Every enterprise has its own characteristics, and may require a particular type of Customer Experience Management Software solution that will be adjusted to their company size, type of clients and employees and even individual niche they deal with. It's not wise to count on getting an ideal software that is going to work for each business regardless of their history is. It may be a good idea to read a few Enterprise Bot Customer Experience Management Software reviews first and even then you should keep in mind what the software is intended to do for your company and your staff. Do you need a simple and intuitive app with only essential features? Will you really make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable solution that will fit your budget.
How Much Does Enterprise Bot Cost?
Enterprise Bot Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Enterprise Bot pricing details?
Enterprise Bot Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Enterprise Bot enterprise pricing details are available only upon request. Kindly contact the vendor via email to learn more about their pricing information.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to get a Customer Experience Management Software it’s important not only to learn how professionals rank it in their reviews, but also to discover if the actual users and companies that purchased these solutions are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Enterprise Bot reviews across a broad array of social media sites. The information is then displayed in an easy to understand way indicating how many clients had positive and negative experience with Enterprise Bot. With that information available you will be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- French
- Italian
- Dutch
- Portugese
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Enterprise Bot?
Enterprise Bot integrates with the following enterprise solutions:
- Guidewire
- Genesys Chat
- Salesforce
- SAP
- ServiceNow
- UI Path
- Outlook
- Workday
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