Enterprise Bot Review
What is Enterprise Bot?
Enterprise Bot offers powerful AI-powered bots across chat, email, and voice to help enterprises improve customer experience with minimal effort. The bots can take care of a wide range of customer queries and needs, giving your staff more time to focus on more important tasks.
The platform’s chatbot can help your business be omnipresent online. You can host the bot on your app, website, and/or any communication channel such as Facebook Messenger, Skype for Business, Twitter, and Slack. It also supports several languages including German, French, English, Dutch, Italian, and Portuguese so you can converse in your local language.
The bot features sentiment analysis and contextual understanding which makes conversation smoother. If the bot is unable to answer a query, it can seamlessly hand over the conversation to a human agent so you can be sure that all questions are answered and your clients are happy.
The email bot feature can help automate email classification and responses. It uses natural language processing to understand the query and respond accordingly. This bot also comes with multilingual capability and can be integrated into Gmail, Exchange Web Service, or Outlook 365. There is also a voice bot to help assists your customers who are using voice-based searches.
Show MoreOverview of Enterprise Bot Benefits
Highly Customizable
The platform lets users customize not only the bot’s look but also the structure of the conversation. You can add product images, carousels, web links, or any other elements that you think can make the tool’s appearance consistent with your brand.
Detects Customer’s Language
Enterprise Bot supports several languages including German, French, English, Dutch, Italian, and Portuguese. To help you know what language the customer is using, the platform offers a language detector feature. If the language is not supported, the bot will automatically send a fallback response to the client.
Analyzes Customer’s Sentiments
Enterprise Bot does not only help you answer customer queries; it also ensures that your customers have a great experience communicating with you. With the sentiment analyzer, the bot can understand how the customer feels. If the user is unhappy, the bot will seamlessly hand over the conversation to your live agent.
Contextual Understanding
Enterprise Bot’s chatbot can hold context in chat and remember conversations. With this capability, users or your customers don’t need to repeat themselves and the communication will be more effective.
Omnichannel Solution
You can host your bot on almost all digital communication channels including your app, website, Facebook Messenger, Skype for Business, Slack, Twitter, and many more. Therefore, your business will have the same voice and AI speaking to customers across all channels.
Show MoreOverview of Enterprise Bot Features
- Intent Recognition
- Sentiment Analysis
- Agent Handover
- Multilingual Support and Language Detection
- Visual Flow Builder
- Audit Trails
Awards & Quality Certificates
Enterprise Bot Position In Our Categories
Bearing in mind businesses have distinctive business needs, it is only prudent that they abstain from adopting a one-size-fits-all, ideal software system. Needless to say, it would be hard to try to stumble on such application even among branded software systems. The rational thing to do would be to spell out the varied main aspects which require scrutiny including major features, pricing, technical skill levels of the users, business size, etc. Then, you must double down on the research thoroughly. Read some of these Enterprise Bot analyses and explore the other software systems in your shortlist more closely. Such all-encompassing research ensure you drop unfit software solutions and choose the one that provides all the tools your company requires to achieve growth.
Position of Enterprise Bot in our main categories:
TOP
100
Enterprise Bot is one of the top 100 Customer Experience Management Software products
If you are interested in Enterprise Bot it could also be a good idea to examine other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
Since each company has specific business needs, it is prudent for them to abstain from seeking a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a system even among market-leading software applications. The clever thing to do would be to jot down the various vital elements that need consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Enterprise Bot Customer Experience Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such exhaustive homework can make sure you weed out ill-fitting applications and select the system that provides all the elements you need for business success.
How Much Does Enterprise Bot Cost?
Enterprise Bot Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Enterprise Bot pricing details?
Enterprise Bot Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Enterprise Bot enterprise pricing details are available only upon request. Kindly contact the vendor via email to learn more about their pricing information.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Customer Experience Management Software it’s vital not only to learn how experts evaluate it in their reviews, but also to check if the actual users and enterprises that purchased these solutions are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Enterprise Bot reviews across a broad range of social media sites. The data is then featured in an easy to digest form indicating how many clients had positive and negative experience with Enterprise Bot. With that information at hand you should be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- French
- Italian
- Dutch
- Portugese
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Enterprise Bot?
Enterprise Bot integrates with the following enterprise solutions:
- Guidewire
- Genesys Chat
- Salesforce
- SAP
- ServiceNow
- UI Path
- Outlook
- Workday
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