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FeedbackFive Review

FeedbackFive
Our score: 8.4 User satisfaction: 100%

What is FeedbackFive?

FeedbackFive is a feedback management tool for Amazon sellers. It was developed by software company eComEngine, and was designed to be a marketing tool for Amazon sellers. As such, the system helps collect quality reviews in less than no time, and helps business owners understand how to improve their product/service.

In short, this product gives users control over the customer reviews on their Amazon stores and products. It is designed to help them improve their feedback scores, which is used as a way of improving their store’s marketing on the Amazon website. At the same time, the system is cloud hosted, cost-efficient, and easy to use, and takes almost no updating or maintenance efforts.

Users can solicit feedback, and monitor—and even manage—their feedback with the help of FeedbackFive, and this can be a useful tool for Amazon sellers around the world.

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Overview of FeedbackFive Benefits

Users generally benefit from several very service-specific features of FeedbackFive. This includes soliciting feedback, getting more sales, managing feedback, and generally tracking the activity of a selection of your Amazon products.

The main function of FeedbackFive is soliciting feedback from your past clients. Rather than manually sending out solicitation emails to each and every one of your clients, the tool lets you automatically send out solicitation emails to your clients as needed. It also helps you figure out just when to send those solicitation emails, and even lets you set up periodical email campaigns for some of your products.

FeedbackFive also focuses on negative feedback management. The vendor encourages its users to proactively deal with negative feedback, since being able to address customer complaints goes a long way into converting them from unhappy customers to happy ones. FeedbackFive helps with this by keeping you posted whenever negative feedback comes in. You can set up alerts for when negative feedback comes in for some of your products.

And if you’re interested in keeping track on the feedback activity on a selection of your products—whether they’re your bestsellers or flagship products—FeedbackFive also lets you set up automatic trackers for Amazon standard identification numbers of your choice.

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Overview of FeedbackFive Features

  • Realtime review tracking
  • Track negative reviews
  • Review management
  • Product management
  • Conversion optimization

FeedbackFive Position In Our Categories

Since businesses have specific business-related wants, it is sensible that they avoid adopting an all-in-one, ”best” business program. Nonetheless, it is hard to try to find such a software solution even among sought-after software systems. The practicable step to undertake would be to spell out the various important factors which entail research including major features, costing, skill capability of staff, business size, etc. Thereafter, you must conduct the product research fully. Go over some of these FeedbackFive analyses and check out the other software products in your list more closely. Such well-rounded research guarantee you avoid poorly fit applications and buy the one that provides all the tools your business requires in growing the business.

Position of FeedbackFive in our main categories:

TOP 200

FeedbackFive is one of the top 200 CRM Software products

TOP 50

FeedbackFive is one of the 50 Customer Experience Management Software products

It is crucial to note that virtually no service in the Customer Experience Management Software category will be an ideal solution able to meet all the needs of different company types, sizes and industries. It may be a good idea to read a few FeedbackFive Customer Experience Management Software reviews first as specific services can excel only in a really narrow set of applications or be created with a very specific type of industry in mind. Others may operate with a goal of being simple and intuitive and therefore lack complex elements needed by more experienced users. You can also find services that cater to a wide group of users and give you a complex feature set, however that usually comes at a higher cost of such a software. Make sure you're aware of your needs so that you get a software that provides specifically the features you look for.

How Much Does FeedbackFive Cost?

FeedbackFive Pricing Plans:

Free Trial

Free

Free

Basic

$9.99 / month

Pro

$29.99 / month

Enterprise

Starts at $59.99 / month

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What are FeedbackFive pricing details?

FeedbackFive Pricing Plans:

Free Trial

Free

Free

Basic

$9.99 / month

Pro

$29.99 / month

Enterprise

Starts at $59.99 / month

FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:

Free

  • 50 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • 1 user
  • 1 store

Basic – $9.99 / month

  • 250 emails / month
  • 3 campaigns
  • 2 ASINs to track
  • Unlimited Users
  • 1 store

Pro – $29.99 / month

  • 1500 emails / month
  • 10 campaigns (per store)
  • 5 ASINs to track
  • Unlimited users
  • 2 stores
  • $10 / additional store
  • $0.0075 per additional email

Enterprise – starts at $59.99 / month

  • Up to 1,000,000 emails / month
  • Unlimited campaigns
  • 10 ASINs to track
  • Unlimited users
  • 5 stores
  • $10 / additional store
  • At most $0.0075 per additional email (could be less)

User Satisfaction

Positive Social Media Mentions 12
Negative Social Media Mentions 0

We are aware that when you decide to purchase a Customer Experience Management Software it’s vital not only to learn how professionals score it in their reviews, but also to discover whether the actual users and businesses that bought these solutions are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FeedbackFive reviews across a broad range of social media sites. The data is then featured in an easy to digest form showing how many users had positive and negative experience with FeedbackFive. With that information available you should be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbackFive?

There are no integrations indicated. However, you may get in touch with the vendor for information on integration.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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