Feedbackly Review
What is Feedbackly?
Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.
Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.
Show MoreOverview of Feedbackly Benefits
Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:
Unique survey creation workflow
Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.
Leverage customer feedback
Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.
Easy to use
Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.
Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback. The solution allows you to visually track the customer’s journey and receive notifications when issues arise.
Show MoreOverview of Feedbackly Features
- Notifications
- Question logic
- Visual customization
- Multiuser accounts
- Email surveys
- PDF/Excel/CSV export
- Full analytics suite
Feedbackly Position In Our Categories
Because companies have unique business-related requirements, it is reasonable that they steer clear of settling on a one-size-fits-all, “perfect” solution. Nevertheless, it is hard to try to come across such application even among sought-after software systems. The rational thing to undertake would be to note down the varied important aspects that call for a scrutiny such as important features, budget, skill aptitude of staff, business size, etc. The second step is, you must follow through your research fully. Have a look at these Feedbackly analyses and scrutinize the other applications in your list more closely. Such all-encompassing product research ensures you avoid mismatched applications and choose the system that offers all the benefits your business requires.
Position of Feedbackly in our main categories:
Since each company has unique business needs, it is prudent for them to refrain from searching for a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such an app even among market-leading software platforms. The smart thing to do would be to list the various vital factors that need consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Feedbackly Reviews Management Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive homework can make sure you discard ill-fitting platforms and choose the solution that provides all the elements you need for business success.
How Much Does Feedbackly Cost?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
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Enterprise
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What are Feedbackly pricing details?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
Feedbackly offers a simple enterprise pricing structure with four plans:
Free – $0
- Survey creation
- Channel management
- Full analytics suite
- Knowledge base support
Team – Quote-based
- Everything in Free plan
- Question logic tool
- 1,000 email surveys
- Email support
- PDF/Excel/CSV export
- Live chat support
Growth – Quote-based
- Everything in Team plan
- 8,000 email surveys
- Real-time notifications
- Survey visual customization
- Add your company logo to surveys
Enterprise – Quote-based
- Everything in Growth plan
- Feedback inbox
- Unlimited users
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We are aware that when you decide to buy a Reviews Management Software it’s crucial not only to learn how experts score it in their reviews, but also to discover if the real users and businesses that purchased this software are genuinely content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Feedbackly reviews across a vast array of social media sites. The information is then featured in an easy to understand way indicating how many customers had positive and negative experience with Feedbackly. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- Portugese
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Feedbackly?
Feedbackly integrates with the following applications:
- Wix
- HubSpot
- WordPress
- Google Tag Manager
- Weebly
- Joomla
- Shopify
- Unbounce
- Drupal
- Squarespace
- Magento
- Instapage
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