Feedbackly Review
What is Feedbackly?
Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.
Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.
Show MoreOverview of Feedbackly Benefits
Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:
Unique survey creation workflow
Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.
Leverage customer feedback
Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.
Easy to use
Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.
Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback. The solution allows you to visually track the customer’s journey and receive notifications when issues arise.
Show MoreOverview of Feedbackly Features
- Notifications
- Question logic
- Visual customization
- Multiuser accounts
- Email surveys
- PDF/Excel/CSV export
- Full analytics suite
Feedbackly Position In Our Categories
Bearing in mind companies have unique business requirements, it is prudent that they avoid paying for an all-encompassing, ideal software system. Nonetheless, it is almost impossible to try to discover such application even among well-known software products. The efficient step to undertake would be to spell out the several chief factors which need investigation including major features, budget, skill aptitude of the employees, company size, etc. After which, you must conduct your research fully. Browse over these Feedbackly reviews and check out the other applications in your shortlist more closely. Such detailed product investigation ensures you steer clear of mismatched applications and subscribe to the system which meets all the aspects your business requires to be successful.
Position of Feedbackly in our main categories:
Enterprises have different needs and requirements and no software application can be ideal in such a situation. It is useless to try to find an ideal out-of-the-box software app that meets all your business requirements. The smart thing to do would be to adapt the application for your unique requirements, staff member skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, look into each short-listed application in detail, read a few Feedbackly Reviews Management Software reviews, contact the vendor for explanations, and finally settle for the product that offers what you want.
How Much Does Feedbackly Cost?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
What are Feedbackly pricing details?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
Feedbackly offers a simple enterprise pricing structure with four plans:
Free – $0
- Survey creation
- Channel management
- Full analytics suite
- Knowledge base support
Team – Quote-based
- Everything in Free plan
- Question logic tool
- 1,000 email surveys
- Email support
- PDF/Excel/CSV export
- Live chat support
Growth – Quote-based
- Everything in Team plan
- 8,000 email surveys
- Real-time notifications
- Survey visual customization
- Add your company logo to surveys
Enterprise – Quote-based
- Everything in Growth plan
- Feedback inbox
- Unlimited users
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We know that when you choose to get a Reviews Management Software it’s crucial not only to see how experts score it in their reviews, but also to check whether the actual users and enterprises that use it are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Feedbackly reviews across a broad range of social media sites. The data is then presented in an easy to digest form revealing how many clients had positive and negative experience with Feedbackly. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- Portugese
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Feedbackly?
Feedbackly integrates with the following applications:
- Wix
- HubSpot
- WordPress
- Google Tag Manager
- Weebly
- Joomla
- Shopify
- Unbounce
- Drupal
- Squarespace
- Magento
- Instapage
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