Feedbackly Review
What is Feedbackly?
Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.
Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.
Show MoreOverview of Feedbackly Benefits
Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:
Unique survey creation workflow
Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.
Leverage customer feedback
Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.
Easy to use
Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.
Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback. The solution allows you to visually track the customer’s journey and receive notifications when issues arise.
Show MoreOverview of Feedbackly Features
- Notifications
- Question logic
- Visual customization
- Multiuser accounts
- Email surveys
- PDF/Excel/CSV export
- Full analytics suite
Feedbackly Position In Our Categories
Since companies have distinctive business wants, it is logical they avoid choosing an all-in-one, ”best” software product. However, it would be futile to come across such a software solution even among branded software products. The logical thing to do should be to spell out the several major factors which need investigation including important features, pricing, technical skill levels of staff members, business size, etc. The second step is, you must do your research systematically. Read these Feedbackly evaluations and scrutinize each of the applications in your shortlist in detail. Such well-rounded research ensures you steer clear of ill-fitting apps and subscribe to the one which meets all the function your business requires for optimal results.
Position of Feedbackly in our main categories:
It's essential to note that hardly any service in the Reviews Management Software category will be a perfect solution that can match all the needs of all company types, sizes and industries. It may be a good idea to read a few Feedbackly Reviews Management Software reviews first as some solutions might dominate only in a very narrow group of applications or be designed with a very specific type of industry in mind. Others can work with an intention of being easy and intuitive and as a result lack advanced elements desired by more experienced users. You can also find software that focus on a wide group of customers and give you a powerful feature base, but that frequently comes at a more significant price of such a software. Ensure you're aware of your needs so that you buy a software that provides exactly the features you search for.
How Much Does Feedbackly Cost?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
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Growth
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Enterprise
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What are Feedbackly pricing details?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
Feedbackly offers a simple enterprise pricing structure with four plans:
Free – $0
- Survey creation
- Channel management
- Full analytics suite
- Knowledge base support
Team – Quote-based
- Everything in Free plan
- Question logic tool
- 1,000 email surveys
- Email support
- PDF/Excel/CSV export
- Live chat support
Growth – Quote-based
- Everything in Team plan
- 8,000 email surveys
- Real-time notifications
- Survey visual customization
- Add your company logo to surveys
Enterprise – Quote-based
- Everything in Growth plan
- Feedback inbox
- Unlimited users
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We know that when you choose to get a Reviews Management Software it’s vital not only to find out how experts evaluate it in their reviews, but also to discover if the actual people and enterprises that purchased it are actually content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Feedbackly reviews across a wide range of social media sites. The information is then featured in an easy to digest way indicating how many customers had positive and negative experience with Feedbackly. With that information at hand you will be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- Portugese
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Feedbackly?
Feedbackly integrates with the following applications:
- Wix
- HubSpot
- WordPress
- Google Tag Manager
- Weebly
- Joomla
- Shopify
- Unbounce
- Drupal
- Squarespace
- Magento
- Instapage
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