Feedbackly Review
What is Feedbackly?
Feedbackly is a cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores. This is a multichannel solution that enables businesses to collect customer feedback from all touch points including e-commerce store, physical retail store, SMS, and email. The platform enables businesses to boost the bottom line with customer feedback, automation, and analytics.
Feedbackly delivers helpful insights that make it easy for businesses to build a community of loyal customers and make informed decisions throughout their customer journey, whether online or offline. It is a simple yet powerful tool that empowers businesses with the tools needed to convert customer feedback into steady sales growth. Some of its notable features include notifications, question logic, visual customization, and multi-user accounts.
Show MoreOverview of Feedbackly Benefits
Feedbackly is an all-in-one feedback management solution designed for e-commerce, retail, and HR businesses. It is a robust platform that helps you create polls, surveys, and questionnaires to gather customer feedback. The software offers multiple benefits which include:
Unique survey creation workflow
Feedbackly is built from the ground up for customization and scalability. As a result, its survey creation and survey induction work uniquely than other tools in the market. Both survey creation and deployment are treated as distinct functions even though they are combined into one unique process. This approach is adopted because the solution is geared towards facilitating numerous survey deployment methods. The goal is to help you deploy surveys on virtually any channel and edit it with ease at any time.
Leverage customer feedback
Feedbackly helps you collect customer feedback from multiple channels. It allows you to use its powerful analytics capabilities to turn the feedback into actionable insights. Moreover, it makes it easy to turn the insights into actions to achieve incredible results. With helpful insights, you can make informed decisions and build a community of loyal customers around your business.
Easy to use
Feedbackly is a simple yet powerful tool. The tool is easy to use and can be used by both newbies and tech-savvy users. Creating surveys using this tool is a breeze.
Also, all the tools that matter are offered in this comprehensive tool. With Feedbackly, you will no longer juggle between multiple discrete tools to manage customer feedback. The solution allows you to visually track the customer’s journey and receive notifications when issues arise.
Show MoreOverview of Feedbackly Features
- Notifications
- Question logic
- Visual customization
- Multiuser accounts
- Email surveys
- PDF/Excel/CSV export
- Full analytics suite
Feedbackly Position In Our Categories
Bearing in mind businesses have distinctive business requirements, it is only logical that they steer clear of selecting an all-in-one, ”best” system. Still, it would be almost impossible to come across such an app even among sought-after software systems. The reasonable thing to undertake should be to narrow down the numerous main aspects which need investigation like essential features, costing, technical skill aptitude of the users, organizational size, etc. After which, you must perform your product research exhaustively. Browse through some of these Feedbackly analyses and check out each of the software solutions in your shortlist more closely. Such comprehensive research ascertain you avoid ill-fitting apps and subscribe to the system which delivers all the aspects your company requires.
Position of Feedbackly in our main categories:
Since each enterprise has specific business wants, it is prudent for them to refrain from looking for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such an app even among widely used software platforms. The intelligent thing to do would be to catalog the various important elements that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Feedbackly Reviews Management Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive homework can make sure you discard ill-fitting applications and select the app that provides all the elements you require for business success.
How Much Does Feedbackly Cost?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
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Enterprise
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What are Feedbackly pricing details?
Feedbackly Pricing Plans:
Free Trial
Free
$0
Team
Contact vendor
Growth
Contact vendor
Enterprise
Contact vendor
Feedbackly offers a simple enterprise pricing structure with four plans:
Free – $0
- Survey creation
- Channel management
- Full analytics suite
- Knowledge base support
Team – Quote-based
- Everything in Free plan
- Question logic tool
- 1,000 email surveys
- Email support
- PDF/Excel/CSV export
- Live chat support
Growth – Quote-based
- Everything in Team plan
- 8,000 email surveys
- Real-time notifications
- Survey visual customization
- Add your company logo to surveys
Enterprise – Quote-based
- Everything in Growth plan
- Feedback inbox
- Unlimited users
User Satisfaction
Positive Social Media Mentions
8
Negative Social Media Mentions
0
We realize that when you make a decision to purchase a Reviews Management Software it’s important not only to see how professionals rank it in their reviews, but also to check if the real clients and enterprises that use these solutions are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Feedbackly reviews across a broad range of social media sites. The data is then presented in an easy to understand format indicating how many clients had positive and negative experience with Feedbackly. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
- Portugese
Pricing Model
- Free
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Feedbackly?
Feedbackly integrates with the following applications:
- Wix
- HubSpot
- WordPress
- Google Tag Manager
- Weebly
- Joomla
- Shopify
- Unbounce
- Drupal
- Squarespace
- Magento
- Instapage
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