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Get Satisfaction Review
What is Get Satisfaction?
Get Satisfaction is a cloud-based business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. With Get Satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them.
By allowing businesses to set up their own online customer communities, users offer their clients with a quick way to drop feedback and gather information that can help them come to intelligent purchase decisions. These communities also provide businesses with an avenue where they can harvest customer insights to modernize support, speed up the sales process, and keep up with the competition.
Show MoreOverview of Get Satisfaction Benefits
Offering users a very simple and effective way of gathering customers’ moods, Get Satisfaction does so without the complicated analytics and complex programming. Users can get the gist of their clients just by reading and reviewing customer comments and looking at their quality.
With a very friendly dashboard users can immediately get feedback for their products and services as well as valuable insights that can influence customer mood and ultimately the customer trends. Having an online community dedicated for customers does seem like a very intelligent move from a business perspective.
Show MoreOverview of Get Satisfaction Features
- Self-service support
- Peer-to-peer support
- Updatable FAQs Repository
- Category Creation
- Rapid Information Dissemination
- Real-Time Analytics
- Support via Social Media
- Support Via Multiple Channels and Devices
- Customer Intelligence Sharing
- High-Value Leads Capture
- Strategic Content Placement
- Prospect Search via multiple devices
- Content marketing and sharing
- Lead Tracker
- Online Community Creation
- Brand Building Tools
- Customer Tracker
- Customer Feedback Capture
- Conversation Analysis
Get Satisfaction Position In Our Categories
Because companies have their own business demands, it is prudent they steer clear of preferring an all-in-one, ”best” system. Just the same, it is futile to chance on such application even among widely used software systems. The correct thing to undertake would be to take note of the different main functions that demand analysis such as essential features, budget, skill ability of staff, company size, etc. After which, you should follow through the product research thoroughly. Read some of these Get Satisfaction reviews and scrutinize each of the software systems in your list in detail. Such all-encompassing product investigation ensure you drop poorly fit apps and select the system that meets all the aspects your company requires for success.
Position of Get Satisfaction in our main categories:
TOP
500
Get Satisfaction is one of the top 500 CRM Software products
TOP
500
Get Satisfaction is one of the 500 Customer Support Software products
Since each enterprise has specific business wants, it is advisable for them to abstain from looking for a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such an app even among market-leading software platforms. The intelligent thing to do would be to list the various important elements that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Get Satisfaction Customer Support Software reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive groundwork can make certain you reject ill-fitting platforms and zero in on the app that presents all the elements you require for business success.
How Much Does Get Satisfaction Cost?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Get Satisfaction pricing details?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.
User Satisfaction
Positive Social Media Mentions
88
Negative Social Media Mentions
3
We know that when you choose to get a Customer Support Software it’s vital not only to find out how experts evaluate it in their reviews, but also to find out if the real users and enterprises that purchased it are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Get Satisfaction reviews across a broad range of social media sites. The data is then displayed in an easy to digest way revealing how many people had positive and negative experience with Get Satisfaction. With that information available you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Get Satisfaction?
GetSatisfaction supports integrations with the following business systems and applications:
- Salesforce
- Marketo
- SugarCRM
- Hootsuite
- Google Analytics
- Badgeville
- GoodData
- Zendesk
- Desk.com
- Citrix online
- Constant Contact
- MailChimp
- ExactTarget
- Yammer
- JIRA
- Velaro
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