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Get Satisfaction Review
What is Get Satisfaction?
Get Satisfaction is a cloud-based business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. With Get Satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them.
By allowing businesses to set up their own online customer communities, users offer their clients with a quick way to drop feedback and gather information that can help them come to intelligent purchase decisions. These communities also provide businesses with an avenue where they can harvest customer insights to modernize support, speed up the sales process, and keep up with the competition.
Show MoreOverview of Get Satisfaction Benefits
Offering users a very simple and effective way of gathering customers’ moods, Get Satisfaction does so without the complicated analytics and complex programming. Users can get the gist of their clients just by reading and reviewing customer comments and looking at their quality.
With a very friendly dashboard users can immediately get feedback for their products and services as well as valuable insights that can influence customer mood and ultimately the customer trends. Having an online community dedicated for customers does seem like a very intelligent move from a business perspective.
Show MoreOverview of Get Satisfaction Features
- Self-service support
- Peer-to-peer support
- Updatable FAQs Repository
- Category Creation
- Rapid Information Dissemination
- Real-Time Analytics
- Support via Social Media
- Support Via Multiple Channels and Devices
- Customer Intelligence Sharing
- High-Value Leads Capture
- Strategic Content Placement
- Prospect Search via multiple devices
- Content marketing and sharing
- Lead Tracker
- Online Community Creation
- Brand Building Tools
- Customer Tracker
- Customer Feedback Capture
- Conversation Analysis
Get Satisfaction Position In Our Categories
Since businesses have unique business-related wants, it is only wise they abstain from settling on a one-size-fits-all, “perfect” business application. At any rate, it is almost impossible to find such an app even among well-known software products. The logical step to undertake is to narrow down the various key functions that demand consideration including major features, costing, skill levels of the users, company size, etc. Then, you must conduct your research exhaustively. Browse through some Get Satisfaction evaluations and check out each of the software options in your shortlist in detail. Such detailed product research ensures you circumvent mismatched applications and pay for the system that provides all the aspects your company requires.
Position of Get Satisfaction in our main categories:
TOP
500
Get Satisfaction is one of the top 500 CRM Software products
TOP
500
Get Satisfaction is one of the 500 Customer Support Software products
Since each enterprise has particular business requirements, it is advisable for them to refrain from looking for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such an app even among market-leading software solutions. The clever thing to do would be to list the various important elements that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Get Satisfaction Customer Support Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive homework can ensure you discard ill-fitting systems and choose the app that offers all the features you need for business success.
How Much Does Get Satisfaction Cost?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Get Satisfaction pricing details?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.
User Satisfaction
Positive Social Media Mentions
88
Negative Social Media Mentions
3
We know that when you decide to get a Customer Support Software it’s crucial not only to learn how professionals rank it in their reviews, but also to find out if the actual people and companies that purchased this software are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Get Satisfaction reviews across a vast range of social media sites. The data is then featured in an easy to digest form showing how many users had positive and negative experience with Get Satisfaction. With that information available you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Get Satisfaction?
GetSatisfaction supports integrations with the following business systems and applications:
- Salesforce
- Marketo
- SugarCRM
- Hootsuite
- Google Analytics
- Badgeville
- GoodData
- Zendesk
- Desk.com
- Citrix online
- Constant Contact
- MailChimp
- ExactTarget
- Yammer
- JIRA
- Velaro
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