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Get Satisfaction Review
What is Get Satisfaction?
Get Satisfaction is a cloud-based business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. With Get Satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them.
By allowing businesses to set up their own online customer communities, users offer their clients with a quick way to drop feedback and gather information that can help them come to intelligent purchase decisions. These communities also provide businesses with an avenue where they can harvest customer insights to modernize support, speed up the sales process, and keep up with the competition.
Show MoreOverview of Get Satisfaction Benefits
Offering users a very simple and effective way of gathering customers’ moods, Get Satisfaction does so without the complicated analytics and complex programming. Users can get the gist of their clients just by reading and reviewing customer comments and looking at their quality.
With a very friendly dashboard users can immediately get feedback for their products and services as well as valuable insights that can influence customer mood and ultimately the customer trends. Having an online community dedicated for customers does seem like a very intelligent move from a business perspective.
Show MoreOverview of Get Satisfaction Features
- Self-service support
- Peer-to-peer support
- Updatable FAQs Repository
- Category Creation
- Rapid Information Dissemination
- Real-Time Analytics
- Support via Social Media
- Support Via Multiple Channels and Devices
- Customer Intelligence Sharing
- High-Value Leads Capture
- Strategic Content Placement
- Prospect Search via multiple devices
- Content marketing and sharing
- Lead Tracker
- Online Community Creation
- Brand Building Tools
- Customer Tracker
- Customer Feedback Capture
- Conversation Analysis
Get Satisfaction Position In Our Categories
Since businesses have special business needs, it is reasonable that they abstain from subscribing to an all-in-one, “perfect” solution. Having said that, it is futile to try to pinpoint such application even among sought-after software solutions. The practicable thing to undertake would be to make a list of the different critical factors that call for a scrutiny such as major features, pricing, technical skill capability of staff members, business size, etc. Then, you must conduct the product research fully. Browse through some of these Get Satisfaction reviews and explore each of the software systems in your list in detail. Such comprehensive research ensures you drop unfit applications and select the system that delivers all the tools your business requires for optimal results.
Position of Get Satisfaction in our main categories:
TOP
500
Get Satisfaction is one of the top 500 CRM Software products
TOP
500
Get Satisfaction is one of the 500 Customer Support Software products
There are trendy and widely used systems in each software category. But are they necessarily the best fit for your organization’s specific requirements? A trendy software application may have thousands of subscribers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Get Satisfaction Customer Support Software reviews and consider the factors that you desire in the software such as the price, main features, available integrations etc. Then, shortlist a few solutions that fit your requirements. Check out the free trials of these apps, read online comments, get clarifications from the seller, and do your homework meticulously. This profound homework is certain to aid you select the finest software platform for your firm’s special requirements.
How Much Does Get Satisfaction Cost?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Get Satisfaction pricing details?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.
User Satisfaction
Positive Social Media Mentions
88
Negative Social Media Mentions
3
We realize that when you choose to buy a Customer Support Software it’s important not only to find out how professionals evaluate it in their reviews, but also to discover if the real users and businesses that use these solutions are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Get Satisfaction reviews across a vast array of social media sites. The data is then presented in a simple to understand way indicating how many users had positive and negative experience with Get Satisfaction. With that information available you should be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Get Satisfaction?
GetSatisfaction supports integrations with the following business systems and applications:
- Salesforce
- Marketo
- SugarCRM
- Hootsuite
- Google Analytics
- Badgeville
- GoodData
- Zendesk
- Desk.com
- Citrix online
- Constant Contact
- MailChimp
- ExactTarget
- Yammer
- JIRA
- Velaro
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