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Get Satisfaction Review
What is Get Satisfaction?
Get Satisfaction is a cloud-based business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. With Get Satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them.
By allowing businesses to set up their own online customer communities, users offer their clients with a quick way to drop feedback and gather information that can help them come to intelligent purchase decisions. These communities also provide businesses with an avenue where they can harvest customer insights to modernize support, speed up the sales process, and keep up with the competition.
Show MoreOverview of Get Satisfaction Benefits
Offering users a very simple and effective way of gathering customers’ moods, Get Satisfaction does so without the complicated analytics and complex programming. Users can get the gist of their clients just by reading and reviewing customer comments and looking at their quality.
With a very friendly dashboard users can immediately get feedback for their products and services as well as valuable insights that can influence customer mood and ultimately the customer trends. Having an online community dedicated for customers does seem like a very intelligent move from a business perspective.
Show MoreOverview of Get Satisfaction Features
- Self-service support
- Peer-to-peer support
- Updatable FAQs Repository
- Category Creation
- Rapid Information Dissemination
- Real-Time Analytics
- Support via Social Media
- Support Via Multiple Channels and Devices
- Customer Intelligence Sharing
- High-Value Leads Capture
- Strategic Content Placement
- Prospect Search via multiple devices
- Content marketing and sharing
- Lead Tracker
- Online Community Creation
- Brand Building Tools
- Customer Tracker
- Customer Feedback Capture
- Conversation Analysis
Get Satisfaction Position In Our Categories
Because businesses have distinctive business demands, it is rational that they avoid purchasing a one-size-fits-all, ”best” software product. Nevertheless, it is almost impossible to try to chance on such application even among popular software systems. The rational thing to undertake would be to note down the varied vital factors that require research including essential features, budget, skill levels of staff, organizational size, etc. Then, you should double down on the research fully. Go over some Get Satisfaction review articles and check out each of the software options in your shortlist in detail. Such all-encompassing product research ascertain you steer clear of poorly fit apps and pay for the one which offers all the benefits your company requires.
Position of Get Satisfaction in our main categories:
TOP
500
Get Satisfaction is one of the top 500 CRM Software products
TOP
500
Get Satisfaction is one of the 500 Customer Support Software products
Since each organization has specific business requirements, it is advisable for them to desist from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a system even among widely used software solutions. The smart thing to do would be to jot down the various essential aspects that require consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Get Satisfaction Customer Support Software reviews and check out each of the other systems in your shortlist in detail. Such in-depth homework can make sure you discard ill-fitting systems and choose the app that provides all the elements you require for business success.
How Much Does Get Satisfaction Cost?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Get Satisfaction pricing details?
Get Satisfaction Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.
User Satisfaction
Positive Social Media Mentions
88
Negative Social Media Mentions
3
We know that when you make a decision to buy a Customer Support Software it’s crucial not only to see how professionals evaluate it in their reviews, but also to check whether the actual people and enterprises that bought it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Get Satisfaction reviews across a vast array of social media sites. The information is then featured in an easy to digest format revealing how many clients had positive and negative experience with Get Satisfaction. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Get Satisfaction?
GetSatisfaction supports integrations with the following business systems and applications:
- Salesforce
- Marketo
- SugarCRM
- Hootsuite
- Google Analytics
- Badgeville
- GoodData
- Zendesk
- Desk.com
- Citrix online
- Constant Contact
- MailChimp
- ExactTarget
- Yammer
- JIRA
- Velaro
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