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GrexIt Review

GrexIt
Our score: 7.4 User satisfaction: 97%

What is GrexIt?

GrexIt is a system that can handle sales lead emails and customer support. As such, GrexIt allows you to share your Gmail labels, making it simple to delegate and track emails.

You can easily add labels to your emails and assign them to team members. GrexIt enables you to filter your Gmail inbox to view open/closed queries and leads, and see who is doing what. Setup takes just a few minutes and the vendor offers reliable customer support to help users get started quickly.

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Overview of GrexIt Benefits

  • GrexIt ensures you don’t have to switch between Gmail and another app while you work with your team on sales leads and customer support.
  • It is easy to use GrexIt. Simply share some Gmail labels with your team members, and use them to collaborate. For example, you can share a Gmail label called “New Lead” with your colleagues. Any email you add the label to is copied to the inboxes of your colleagues also.
  • When you assign a task to John, simply attach a label called “Assigned: John.” This ensures everyone knows who is working on what.
  • GrexIt also alerts John with a notification in his Gmail inbox when he is assigned a new task. Anyone can quickly see who is doing what by using Gmail’s robust label filters.

GrexIt turns your Gmail into a powerful collaboration tool for customer support, sales, and projects. With GrexIt, you can share your Gmail labels with your team mates,  and do task management, customer support, and sales lead management right from Gmail.

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Overview of GrexIt Features

  • Assign tasks by adding labels to emails
  • Easily filter your inbox to see who is doing what
  • New task notifications in email
  • Shared email archive
  • Shared Gmail labels
  • Shared notes in Gmail
  • Tight Gmail and Google Apps integration

What Problems Will GrexIt Solve?

Customer Support – GrexIt lets you do customer support seamlessly from Gmail. You can easily delegate customer support queries to any of your agents by just adding shared labels to them. Shared Notes let you add additional information to customer support email conversations, which makes it easy to involve anyone in your team to help solve a customer’s problem.

Project Management – GrexIt lets you easily mark an email as a task to a colleague with shared labels. You can easily see who is doing what by using the app’s simple-to-use Advanced Gmail Filter.

Sales Lead Management – If you get most of your sales leads on email, GrexIt is perfect for you. With GrexIt, you can use labels to easily move leads through a pipeline. You can also use shared labels to easily share information and collaborate with your team-mates on sales leads.

How Much Does GrexIt Cost?

GrexIt Pricing Plans:

Free Trial

Free

Free

Starter

$5/user/month

Plus

$9/user/month

Enterprise

$12/user/month

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What are GrexIt pricing details?

GrexIt Pricing Plans:

Free Trial

Free

Free

Starter

$5/user/month

Plus

$9/user/month

Enterprise

$12/user/month

GrexIt offers a 14-day free trial and four plans. The rates mentioned below are for annual subscription which offers savings of 15%.

Free

  • 3 users
  • 3 shared labels
  • 10 shared notes/day
  • Share up to 50 emails/day

Starter: $5/user/month

  • Minimum 5 users
  • 50 shared labels
  • 100 shared notes/day
  • Share up to 1000 emails/day

Plus: $9/user/month

  • Minimum 5 users
  • 200 shared labels
  • 250 shared notes/day
  • Share up to 3000 emails/day

Enterprise: $12/user/month

  • Minimum 25 users
  • 500 shared labels
  • 1000 shared notes/day
  • Share up to 10,000 emails/day

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 1

We are aware that when you decide to get a Customer Support Software it’s crucial not only to learn how professionals rank it in their reviews, but also to find out if the actual users and companies that bought these solutions are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GrexIt reviews across a vast array of social media sites. The data is then presented in a simple to understand format indicating how many people had positive and negative experience with GrexIt. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for GrexIt?

  • Tight Google Apps and Gmail integration
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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