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GrexIt Review

GrexIt
Our score: 7.4 User satisfaction: 97%

What is GrexIt?

GrexIt is a system that can handle sales lead emails and customer support. As such, GrexIt allows you to share your Gmail labels, making it simple to delegate and track emails.

You can easily add labels to your emails and assign them to team members. GrexIt enables you to filter your Gmail inbox to view open/closed queries and leads, and see who is doing what. Setup takes just a few minutes and the vendor offers reliable customer support to help users get started quickly.

Overview of GrexIt Benefits

  • GrexIt ensures you don’t have to switch between Gmail and another app while you work with your team on sales leads and customer support.
  • It is easy to use GrexIt. Simply share some Gmail labels with your team members, and use them to collaborate. For example, you can share a Gmail label called “New Lead” with your colleagues. Any email you add the label to is copied to the inboxes of your colleagues also.
  • When you assign a task to John, simply attach a label called “Assigned: John.” This ensures everyone knows who is working on what.
  • GrexIt also alerts John with a notification in his Gmail inbox when he is assigned a new task. Anyone can quickly see who is doing what by using Gmail’s robust label filters.

GrexIt turns your Gmail into a powerful collaboration tool for customer support, sales, and projects. With GrexIt, you can share your Gmail labels with your team mates,  and do task management, customer support, and sales lead management right from Gmail.

Overview of GrexIt Features

  • Assign tasks by adding labels to emails
  • Easily filter your inbox to see who is doing what
  • New task notifications in email
  • Shared email archive
  • Shared Gmail labels
  • Shared notes in Gmail
  • Tight Gmail and Google Apps integration

What Problems Will GrexIt Solve?

Customer Support – GrexIt lets you do customer support seamlessly from Gmail. You can easily delegate customer support queries to any of your agents by just adding shared labels to them. Shared Notes let you add additional information to customer support email conversations, which makes it easy to involve anyone in your team to help solve a customer’s problem.

Project Management – GrexIt lets you easily mark an email as a task to a colleague with shared labels. You can easily see who is doing what by using the app’s simple-to-use Advanced Gmail Filter.

Sales Lead Management – If you get most of your sales leads on email, GrexIt is perfect for you. With GrexIt, you can use labels to easily move leads through a pipeline. You can also use shared labels to easily share information and collaborate with your team-mates on sales leads.

GrexIt Position In Our Categories

Because companies have special business-related demands, it is only reasonable that they avoid adopting an all-encompassing, “perfect” software product. Having said that, it would be futile to try to come across such application even among branded software systems.
The correct step to undertake can be to make a list of the varied key aspects that need careful thought like key features, budget, technical skill aptitude of staff members, organizational size, etc. The second step is, you must do your research fully. Go over some of these GrexIt evaluations and explore the other software products in your list more closely. Such well-rounded product investigation ascertain you steer clear of poorly fit applications and subscribe to the one that has all the function your company requires to achieve growth.

Position of GrexIt in our main categories:

TOP 200

GrexIt is one of the top 200 Customer Support Software products

If you are interested in GrexIt it could also be a good idea to analyze other subcategories of Customer Support Software collected in our base of B2B software reviews.

Every company is different, and may need a special Customer Support Software solution that will be fit for their business size, type of clients and staff and even specific industry they support. You should not count on locating a perfect services that will be suitable for each business no matter what their background is. It may be a good idea to read a few GrexIt Customer Support Software reviews first and even then you should pay attention to what the service is intended to do for your company and your workers. Do you need an easy and straightforward app with just elementary features? Will you really use the complex functionalities needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will match your budget.

How Much Does GrexIt Cost?

GrexIt Pricing Plans:

Free Trial

Free

Free

Starter

$5/user/month

Plus

$9/user/month

Enterprise

$12/user/month

GrexIt offers a 14-day free trial and four plans. The rates mentioned below are for annual subscription which offers savings of 15%.

Free

  • 3 users
  • 3 shared labels
  • 10 shared notes/day
  • Share up to 50 emails/day

Starter: $5/user/month

  • Minimum 5 users
  • 50 shared labels
  • 100 shared notes/day
  • Share up to 1000 emails/day

Plus: $9/user/month

  • Minimum 5 users
  • 200 shared labels
  • 250 shared notes/day
  • Share up to 3000 emails/day

Enterprise: $12/user/month

  • Minimum 25 users
  • 500 shared labels
  • 1000 shared notes/day
  • Share up to 10,000 emails/day

User Satisfaction

Positive Social Media Mentions 116
Negative Social Media Mentions 1

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GrexIt reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GrexIt. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

https://www.youtube.com/watch?v=mfGJHBgCH8Y

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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GrexIt Comparisons

What are GrexIt pricing details?

GrexIt Pricing Plans:

Free Trial

Free

Free

Starter

$5/user/month

Plus

$9/user/month

Enterprise

$12/user/month

GrexIt offers a 14-day free trial and four plans. The rates mentioned below are for annual subscription which offers savings of 15%.

Free

  • 3 users
  • 3 shared labels
  • 10 shared notes/day
  • Share up to 50 emails/day

Starter: $5/user/month

  • Minimum 5 users
  • 50 shared labels
  • 100 shared notes/day
  • Share up to 1000 emails/day

Plus: $9/user/month

  • Minimum 5 users
  • 200 shared labels
  • 250 shared notes/day
  • Share up to 3000 emails/day

Enterprise: $12/user/month

  • Minimum 25 users
  • 500 shared labels
  • 1000 shared notes/day
  • Share up to 10,000 emails/day

What integrations are available for GrexIt?

  • Tight Google Apps and Gmail integration
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Reviewed By Nestor Gilbert
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