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Stride Review

Stride
Our score: 8.8 User satisfaction: 95%
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What is Stride?

Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.

Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.

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Overview of Stride Benefits

Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.

Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.

Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.

Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.

Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.

Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.

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Overview of Stride Features

  • Group Chat
  • Direct Messaging
  • Video Chat
  • Voice Calling
  • Audio/Video Conferencing
  • File Sharing
  • Group Screen Sharing
  • Task and Decision Tracking
  • Guest Access
  • Message Editor
  • Advanced User Management
  • Search Function
  • Per Room Notifications
  • Status Setting
  • Focus Mode
  • Integration
  • Mobile Apps

Stride Position In Our Categories

Since companies have specific business wants, it is prudent they avoid choosing an all-in-one, “perfect” business application. Just the same, it would be futile to try to stumble on such an app even among popular software systems. The logical thing to undertake is to tabulate the numerous important functions that necessitate investigation including critical features, plans, technical skill competence of staff members, organizational size, etc. Then, you must conduct your research through and through. Have a look at some Stride reviews and look over each of the applications in your list more closely. Such detailed product research guarantees you steer clear of unsuitable applications and choose the system which has all the function your business requires to achieve growth.

Position of Stride in our main categories:

TOP 50

Stride is one of the top 50 Customer Support Software products

There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your organization’s unique needs? A market-leading software application may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Stride Customer Support Software reviews and think about the elements that you want in the software such as the cost, main functionality, available integrations etc. Then, select a few systems that fit your requirements. Try out the free trials of these products, read online reviews, get information from the seller, and do your investigation thoroughly. This in-depth homework is certain to aid you choose the most excellent software platform for your organization’s specific wants.

How Much Does Stride Cost?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

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What are Stride pricing details?

Stride Pricing Plans:

Free Trial

Standard

$3 per user/month

Free

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • File sharing & 5GB storage
  • 10 apps or bots
  • Message history up to 25K messages

Standard – $3 per user/month

  • Unlimited users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video meetings
  • Unlimited voice meetings
  • Built-in collaboration tools (Actions & Decisions)
  • Unlimited file sharing & storage
  • Unlimited apps and bots
  • Unlimited message history
  • Advanced Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • User management

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 6

We are aware that when you make a decision to purchase a Customer Support Software it’s important not only to find out how experts rank it in their reviews, but also to discover if the real people and companies that bought it are genuinely happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Stride reviews across a wide array of social media sites. The data is then featured in a simple to digest format showing how many customers had positive and negative experience with Stride. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Stride?

Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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