Hubert Review
What is Hubert?
Hubert is an enterprise solution that seeks to provide users with a platform that is capable of streamlining the process of gaining customer or employee feedback through surveys. It utilizes artificial intelligence to refine a chatbot’s ability to conduct conversations while simultaneously analyzing the data.
Among the features of Hubert, there is one that is notable and unique: its ability to not only analyze data but to also collect and gain insights from its conversations. These analytics are available to the user in real-time, and it is capable of analyzing content, intent, and sentiment.
The goal of the team behind Hubert is to provide a feedback tool that can collect the information that business owners need to improve and compete effectively and efficiently. Through its ability to ask probing questions, maintain a conversation, and analyze data, Hubert is unique and cost-effective.
Show MoreOverview of Hubert Benefits
Conversational Interface
Because Hubert seeks to give its users the feedback they need to move forward, a benefit of the platform is that it replaces traditional surveys with a conversation interface. In so doing, Hubert is able to have more insightful conversations and a higher response rate compared to pen and paper feedback forms, which have been found to cause survey fatigue.
Quantitative and Qualitative Capabilities
Being able to hold conversations may be significant but not if there is a limited number of respondents. To address this problem, Hubert is capable of combining the importance of both quantitative and qualitative data. It achieves this by being able to hold conversations on a large and quantifiable scale while also providing qualitative insights.
Intelligent and Probing Follow-Up Questions
The feedback that Hubert receives and analyzes is further enriched throughout the conversation it conducts with a respondent. Hubert is equipped with the ability to ask intelligent and probing follow-up questions to eliminate vague and surface-level information and uncover deeper insights.
Open-Ended Questions and Scale Responses Support
While Hubert is fully capable of conducting scale-based surveys, it can also conduct the conversation with open-ended questions. This feature entices respondents to answer questions on their own terms instead of suffering throughout the process because of survey fatigue and limiting questions. Through its ability to flexibly respond depending on the conversation, Hubert attempts to not only maintain the conversation but also to collect information beyond the domains dictated by a survey creator.
Real-Time Solutions
To further emphasize the importance of the respondents’ feedback, Hubert is capable of handling automated workflows that can be used to send issues to the relevant personnel or to create a task that would allow it to send a follow-up on the resolution. Respondents would then receive a direct resolution thereby instilling a sense of importance and effectively ending the feedback loop.
Show MoreOverview of Hubert Features
- Chatbot
- Text Analytics Engine
- Feedback Templates
- Workflow and Resolutions Automation
- Free-Text Responses
What Problems Will Hubert Solve?
Problem #1: Because of the experiences associated with answering traditional surveys and feedback forms, it is possible that the survey creator is not getting enough responses
Hubert attempts to resolve this by introducing a conversational interface that is meant to replace traditional surveys in a more engaging way.
Problem #2: Likert Scales are often used to gain insights on the experiences of the respondent. However, qualitative data provides more in-depth information while also being harder to collect.
Hubert is capable of using both open-ended questions as well as scales depending on the conversation with the respondent. Furthermore, the conversational interface allows respondents to share more information beyond what is required by the survey or conversation domain.
Problem #3: Analyzing qualitative information, particularly open-ended data, is a hard and tedious process.
Hubert is equipped with an integrated text analysis engine that allows it to collect and analyze the qualitative data gained from its conversations with the respondents.
Awards & Quality Certificates
Hubert Position In Our Categories
Since companies have distinctive business wants, it is only reasonable that they abstain from buying an all-encompassing, ”best” business program. Needless to say, it would be hard to chance on such application even among sought-after software products. The reasonable thing to undertake is to narrow down the several chief factors that need scrutiny like key features, plans, skill capability of the users, business size, etc. Thereafter, you should perform your product research to a full extent. Browse through some of these Hubert analyses and scrutinize the other software options in your list more closely. Such well-rounded research ensures you steer clear of unfit apps and select the system which has all the aspects your company requires.
Position of Hubert in our main categories:
TOP
500
Hubert is one of the top 500 HR Management Software products
TOP
100
Hubert is one of the 100 Survey Tools products
It's crucial to realize that almost no software in the HR Management Software category will be a perfect solution that can match all the requirements of all business types, sizes and industries. It may be a good idea to read a few Hubert HR Management Software reviews first as specific services might dominate just in a very narrow set of applications or be designed with a very specific type of industry in mind. Others can operate with an idea of being simple and intuitive and consequently lack complex elements needed by more experienced users. There are also solutions that cater to a wide group of customers and give you a rich feature set, however this frequently comes at a more significant price of such a service. Make sure you're aware of your needs so that you pick a software that has exactly the functionalities you search for.
How Much Does Hubert Cost?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
What are Hubert pricing details?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
Custom pricing
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to purchase a HR Management Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to find out whether the real clients and companies that purchased these solutions are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Hubert reviews across a broad range of social media sites. The data is then featured in a simple to understand way revealing how many customers had positive and negative experience with Hubert. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- Swedish
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hubert?
All integrations avaliable upon request.
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