Hubert Review
What is Hubert?
Hubert is an enterprise solution that seeks to provide users with a platform that is capable of streamlining the process of gaining customer or employee feedback through surveys. It utilizes artificial intelligence to refine a chatbot’s ability to conduct conversations while simultaneously analyzing the data.
Among the features of Hubert, there is one that is notable and unique: its ability to not only analyze data but to also collect and gain insights from its conversations. These analytics are available to the user in real-time, and it is capable of analyzing content, intent, and sentiment.
The goal of the team behind Hubert is to provide a feedback tool that can collect the information that business owners need to improve and compete effectively and efficiently. Through its ability to ask probing questions, maintain a conversation, and analyze data, Hubert is unique and cost-effective.
Show MoreOverview of Hubert Benefits
Conversational Interface
Because Hubert seeks to give its users the feedback they need to move forward, a benefit of the platform is that it replaces traditional surveys with a conversation interface. In so doing, Hubert is able to have more insightful conversations and a higher response rate compared to pen and paper feedback forms, which have been found to cause survey fatigue.
Quantitative and Qualitative Capabilities
Being able to hold conversations may be significant but not if there is a limited number of respondents. To address this problem, Hubert is capable of combining the importance of both quantitative and qualitative data. It achieves this by being able to hold conversations on a large and quantifiable scale while also providing qualitative insights.
Intelligent and Probing Follow-Up Questions
The feedback that Hubert receives and analyzes is further enriched throughout the conversation it conducts with a respondent. Hubert is equipped with the ability to ask intelligent and probing follow-up questions to eliminate vague and surface-level information and uncover deeper insights.
Open-Ended Questions and Scale Responses Support
While Hubert is fully capable of conducting scale-based surveys, it can also conduct the conversation with open-ended questions. This feature entices respondents to answer questions on their own terms instead of suffering throughout the process because of survey fatigue and limiting questions. Through its ability to flexibly respond depending on the conversation, Hubert attempts to not only maintain the conversation but also to collect information beyond the domains dictated by a survey creator.
Real-Time Solutions
To further emphasize the importance of the respondents’ feedback, Hubert is capable of handling automated workflows that can be used to send issues to the relevant personnel or to create a task that would allow it to send a follow-up on the resolution. Respondents would then receive a direct resolution thereby instilling a sense of importance and effectively ending the feedback loop.
Show MoreOverview of Hubert Features
- Chatbot
- Text Analytics Engine
- Feedback Templates
- Workflow and Resolutions Automation
- Free-Text Responses
What Problems Will Hubert Solve?
Problem #1: Because of the experiences associated with answering traditional surveys and feedback forms, it is possible that the survey creator is not getting enough responses
Hubert attempts to resolve this by introducing a conversational interface that is meant to replace traditional surveys in a more engaging way.
Problem #2: Likert Scales are often used to gain insights on the experiences of the respondent. However, qualitative data provides more in-depth information while also being harder to collect.
Hubert is capable of using both open-ended questions as well as scales depending on the conversation with the respondent. Furthermore, the conversational interface allows respondents to share more information beyond what is required by the survey or conversation domain.
Problem #3: Analyzing qualitative information, particularly open-ended data, is a hard and tedious process.
Hubert is equipped with an integrated text analysis engine that allows it to collect and analyze the qualitative data gained from its conversations with the respondents.
Awards & Quality Certificates
Hubert Position In Our Categories
Bearing in mind companies have particular business-related demands, it is only prudent they abstain from buying a one-size-fits-all, ”best” solution. Having said that, it would be difficult to pinpoint such an app even among branded software products. The clever thing to do is to note down the different key factors which necessitate deliberation including major features, costing, skill aptitude of staff members, organizational size, etc. After which, you should perform your product research exhaustively. Read these Hubert review articles and explore each of the software options in your list more closely. Such well-rounded product research ensures you circumvent unsuitable apps and buy the system that has all the function your business requires to be successful.
Position of Hubert in our main categories:
TOP
500
Hubert is one of the top 500 HR Management Software products
TOP
100
Hubert is one of the 100 Survey Tools products
Enterprises have diverse wants and requirements and no software platform can be perfect in such a situation. It is futile to try to find a perfect out-of-the-box software app that meets all your business wants. The intelligent thing to do would be to adapt the solution for your specific wants, staff member skill levels, budget, and other elements. For these reasons, do not hasten and invest in well-publicized popular applications. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your homework, check out each short-listed system in detail, read a few Hubert HR Management Software reviews, speak to the maker for explanations, and finally choose the product that offers what you require.
How Much Does Hubert Cost?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
What are Hubert pricing details?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
Custom pricing
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you decide to purchase a HR Management Software it’s vital not only to learn how experts rank it in their reviews, but also to find out whether the actual people and enterprises that purchased it are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Hubert reviews across a broad array of social media sites. The information is then presented in a simple to digest form indicating how many users had positive and negative experience with Hubert. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- Swedish
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hubert?
All integrations avaliable upon request.
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