Hubert Review
What is Hubert?
Hubert is an enterprise solution that seeks to provide users with a platform that is capable of streamlining the process of gaining customer or employee feedback through surveys. It utilizes artificial intelligence to refine a chatbot’s ability to conduct conversations while simultaneously analyzing the data.
Among the features of Hubert, there is one that is notable and unique: its ability to not only analyze data but to also collect and gain insights from its conversations. These analytics are available to the user in real-time, and it is capable of analyzing content, intent, and sentiment.
The goal of the team behind Hubert is to provide a feedback tool that can collect the information that business owners need to improve and compete effectively and efficiently. Through its ability to ask probing questions, maintain a conversation, and analyze data, Hubert is unique and cost-effective.
Show MoreOverview of Hubert Benefits
Conversational Interface
Because Hubert seeks to give its users the feedback they need to move forward, a benefit of the platform is that it replaces traditional surveys with a conversation interface. In so doing, Hubert is able to have more insightful conversations and a higher response rate compared to pen and paper feedback forms, which have been found to cause survey fatigue.
Quantitative and Qualitative Capabilities
Being able to hold conversations may be significant but not if there is a limited number of respondents. To address this problem, Hubert is capable of combining the importance of both quantitative and qualitative data. It achieves this by being able to hold conversations on a large and quantifiable scale while also providing qualitative insights.
Intelligent and Probing Follow-Up Questions
The feedback that Hubert receives and analyzes is further enriched throughout the conversation it conducts with a respondent. Hubert is equipped with the ability to ask intelligent and probing follow-up questions to eliminate vague and surface-level information and uncover deeper insights.
Open-Ended Questions and Scale Responses Support
While Hubert is fully capable of conducting scale-based surveys, it can also conduct the conversation with open-ended questions. This feature entices respondents to answer questions on their own terms instead of suffering throughout the process because of survey fatigue and limiting questions. Through its ability to flexibly respond depending on the conversation, Hubert attempts to not only maintain the conversation but also to collect information beyond the domains dictated by a survey creator.
Real-Time Solutions
To further emphasize the importance of the respondents’ feedback, Hubert is capable of handling automated workflows that can be used to send issues to the relevant personnel or to create a task that would allow it to send a follow-up on the resolution. Respondents would then receive a direct resolution thereby instilling a sense of importance and effectively ending the feedback loop.
Show MoreOverview of Hubert Features
- Chatbot
- Text Analytics Engine
- Feedback Templates
- Workflow and Resolutions Automation
- Free-Text Responses
What Problems Will Hubert Solve?
Problem #1: Because of the experiences associated with answering traditional surveys and feedback forms, it is possible that the survey creator is not getting enough responses
Hubert attempts to resolve this by introducing a conversational interface that is meant to replace traditional surveys in a more engaging way.
Problem #2: Likert Scales are often used to gain insights on the experiences of the respondent. However, qualitative data provides more in-depth information while also being harder to collect.
Hubert is capable of using both open-ended questions as well as scales depending on the conversation with the respondent. Furthermore, the conversational interface allows respondents to share more information beyond what is required by the survey or conversation domain.
Problem #3: Analyzing qualitative information, particularly open-ended data, is a hard and tedious process.
Hubert is equipped with an integrated text analysis engine that allows it to collect and analyze the qualitative data gained from its conversations with the respondents.
Awards & Quality Certificates
Hubert Position In Our Categories
Knowing that companies have distinct business needs, it is reasonable that they abstain from settling on an all-encompassing, ideal system. Having said that, it would be hard to discover such application even among branded software products. The practicable thing to undertake should be to jot down the different important aspects which call for a consideration including important features, price plans, skill ability of staff, organizational size, etc. Thereafter, you should do the research comprehensively. Have a look at some Hubert review articles and check out each of the solutions in your list in detail. Such comprehensive research ascertains you keep away from ill-fitting applications and buy the system which delivers all the tools your business requires for optimal results.
Position of Hubert in our main categories:
TOP
500
Hubert is one of the top 500 HR Management Software products
TOP
100
Hubert is one of the 100 Survey Tools products
It's essential to note that hardly any app in the HR Management Software category is going to be a perfect solution that can meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Hubert HR Management Software reviews first as certain solutions may perform well just in a really narrow group of applications or be designed with a very specific type of industry in mind. Others may operate with an intention of being simple and intuitive and as a result lack complex functionalities desired by more experienced users. You can also come across software that cater to a broad group of customers and provide a complex feature toolbox, however that frequently comes at a more expensive price of such a solution. Ensure you're aware of your requirements so that you select a software that provides all the functionalities you look for.
How Much Does Hubert Cost?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
What are Hubert pricing details?
Hubert Pricing Plans:
Free Trial
Free
$0
Starter
€149/month
Growth
€499/month
Premium
€3499/month
Custom pricing
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a HR Management Software it’s vital not only to learn how experts evaluate it in their reviews, but also to discover if the actual clients and enterprises that use these solutions are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Hubert reviews across a vast array of social media sites. The data is then displayed in an easy to understand format revealing how many users had positive and negative experience with Hubert. With that information at hand you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- German
- Swedish
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hubert?
All integrations avaliable upon request.
Hubert
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Hubert Alternatives
Top Competitors To Hubert By Price
Product name:
Price:
Trending HR Management Software Reviews
Hubert Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?