iCRM Review

Our score: 5.5 User satisfaction: 99%

What is iCRM?

iCRM is a customer relationship management (CRM) solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows and processes. Built for small business to large corporations, iCRM comes loaded with a powerful feature set that includes marketing and sales automation capabilities, detailed reporting, intuitive dashboard, and scalability that lets you adapt and function efficiently as your requirements shift.

With iCRM, you are able to deliver personalized communication and marketing to every customer with its sales, marketing, and support automation. You and your team are able to give proactive service to your customers, improve your productivity, and achieve highest levels of efficiency without shelling money for expensive CRM technology.

Overview of iCRM Benefits

iCRM delivers a customer relationship management (CRM) platform that caters to all business types and sizes, built on the latest technologies and innovations to address various CRM requirements.

The software is so flexible that it can easily scale whenever demands change, allowing you to provide proactive customer service at every contact point while being able to manage all areas of your business efficiently. No matter how small or large your business is or how complicated your requirements are, iCRM can scale effortlessly without sacrificing performance.

With iCRM, you get total 360-degree visibility into your sales and marketing operations as well as your customers and their transactions, history, and all contact points. Powerful automation capabilities allow you to speed up your workflows, such as your sales and marketing, turning your team into a well-oiled engine working with improved efficiency. This results in massive ROI growth that ultimately drives your business’ success.

Marketing automation tools accelerate your marketing campaigns, giving you total control over your leads, emails, and calls. The interactive dashboard contains all the information you need so you can function with purpose and priority. Access to interactive reports is quick and easy, making instant changes and critical business decisions are effortless and data-driven.

Overview of iCRM Features

  • Sales Automation
  • Marketing Automation
  • Support Automation
  • user Privilege
  • Reports and Dashboard
  • Scalability

What Problems Will iCRM Solve?

1) iCRM is a readily available solution to cater your all the organizational needs. The system is capable of handling all the business automation right from your Lead Management to Closure and customer support.

2) iCRM offers a number of handy integrations. iCRM comes with Pre-integrations with many business applications such as Telephony software, SMS Integrations, Email integrations, Social media integrations like Facebook Twitter etc.

3) iCRM will integrate with your social media channels. Tracking interactions and engagement is a crucial tool. Actively engaging with your customers on social media can help you develop a better understanding of your customers and help enhance their experience. A good CRM system will allow you to capitalize on this ever-growing channel.

iCRM Position In Our Categories

Knowing that businesses have distinctive business needs, it is wise that they abstain from buying a one-size-fits-all, ”best” software. Just the same, it would be difficult to try to pinpoint such application even among popular software products. The logical thing to undertake should be to set down the varied essential aspects which demand analysis such as crucial features, pricing, skill competence of staff, organizational size, etc. Then, you must double down on the research fully. Have a look at some of these iCRM evaluations and check out each of the software solutions in your list in detail. Such all-encompassing product investigation ensures you stay away from unfit software solutions and select the one which has all the aspects your business requires in sustaining growth.

Position of iCRM in our main categories:

TOP 500

iCRM is one of the top 500 CRM Software products

TOP 200

iCRM is one of the 200 Customer Experience Management Software products

If you are interested in iCRM it might also be sensible to check out other subcategories of CRM Software collected in our base of B2B software reviews.

Companies have different wants and requirements and no software application can be ideal in such a condition. It is pointless to try to find a perfect off-the-shelf software app that fulfills all your business wants. The wise thing to do would be to customize the solution for your specific needs, staff member skill levels, budget, and other factors. For these reasons, do not rush and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, investigate each short-listed platform in detail, read a few iCRM CRM Software reviews, contact the seller for clarifications, and finally settle for the application that provides what you want.

How Much Does iCRM Cost?

iCRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 91
Negative Social Media Mentions 1

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iCRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iCRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular iCRM Alternatives

Top Competitors To iCRM By Price

Trending CRM Software Reviews

Product name:

iCRM Comparisons

What are iCRM pricing details?

iCRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for iCRM?

iCRM integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Telephony Software
  • Email
  • SMS
  • ERP’s

is waiting for
your first review.


Write your own review of this product


More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.


Sign in with company email

Sign in with company email

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?


Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.