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CRM Software

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What is iCRM?

iCRM is a customer relationship management (CRM) solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows and processes. Built for small business to large corporations, iCRM comes loaded with a powerful feature set that includes marketing and sales automation capabilities, detailed reporting, intuitive dashboard, and scalability that lets you adapt and function efficiently as your requirements shift.

With iCRM, you are able to deliver personalized communication and marketing to every customer with its sales, marketing, and support automation. You and your team are able to give proactive service to your customers, improve your productivity, and achieve highest levels of efficiency without shelling money for expensive CRM technology.

Overview of iCRM Benefits

iCRM delivers a customer relationship management (CRM) platform that caters to all business types and sizes, built on the latest technologies and innovations to address various CRM requirements.

The software is so flexible that it can easily scale whenever demands change, allowing you to provide proactive customer service at every contact point while being able to manage all areas of your business efficiently. No matter how small or large your business is or how complicated your requirements are, iCRM can scale effortlessly without sacrificing performance.

With iCRM, you get total 360-degree visibility into your sales and marketing operations as well as your customers and their transactions, history, and all contact points. Powerful automation capabilities allow you to speed up your workflows, such as your sales and marketing, turning your team into a well-oiled engine working with improved efficiency. This results in massive ROI growth that ultimately drives your business’ success.

Marketing automation tools accelerate your marketing campaigns, giving you total control over your leads, emails, and calls. The interactive dashboard contains all the information you need so you can function with purpose and priority. Access to interactive reports is quick and easy, making instant changes and critical business decisions are effortless and data-driven.

Overview of iCRM Features

  • Sales Automation
  • Marketing Automation
  • Support Automation
  • user Privilege
  • Reports and Dashboard
  • Scalability

What Problems Will iCRM Solve?

1) iCRM is a readily available solution to cater your all the organizational needs. The system is capable of handling all the business automation right from your Lead Management to Closure and customer support.

2) iCRM offers a number of handy integrations. iCRM comes with Pre-integrations with many business applications such as Telephony software, SMS Integrations, Email integrations, Social media integrations like Facebook Twitter etc.

3) iCRM will integrate with your social media channels. Tracking interactions and engagement is a crucial tool. Actively engaging with your customers on social media can help you develop a better understanding of your customers and help enhance their experience. A good CRM system will allow you to capitalize on this ever-growing channel.

Awards & Quality Certificates

iCRM Position In Our Categories

Position of iCRM in our main categories:

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iCRM is one of the top 200 CRM Software products

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iCRM is one of the top 50 Customer Experience Management Software products

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iCRM is one of the top 200
CRM Software products

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iCRM is one of the top 50
Customer Experience Management Software products

If you are interested in iCRM it might also be sensible to analyze other subcategories of Best CRM Software collected in our database of B2B software reviews.Customer Service Software, Social CRM Software, Feedback & Reviews Management Software

It is essential to note that almost no software in the CRM Software category is going to be an ideal solution that can fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few iCRM reviews first as certain services can excel just in a very small set of applications or be designed with a very specific type of industry in mind. Others can work with a goal of being easy and intuitive and therefore lack complex elements welcomed by more experienced users. There are also solutions that support a large group of customers and give you a powerful feature toolbox, but this usually comes at a higher price of such a software. Ensure you're aware of your requirements so that you select a software that provides all the features you search for.

How Much Does iCRM Cost?

iCRM Pricing Plans:

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iCRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iCRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • On Premise

What Support Does This Vendor Offer?


What are iCRM pricing details?

iCRM Pricing Plans:

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for iCRM?

iCRM integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Telephony Software
  • Email
  • SMS
  • ERP’s

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