MENU

FinancesOnline

GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Price

$8

Logo of iHelpDesk
Ask Vendor A QuestionFind A Better App
Logo of iHelpDesk

iHelpDesk REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 6.5

What is iHelpDesk?

iHelpDesk is a cloud-hosted help desk platform developed to help organizations and businesses to keep track of issues, automate efforts in resolving problems, and enhance the quality of service. iHelpDesk is very east to set up and the interface requires little learning time, enabling users to operate the system and get the most out of their investment. As iHelpDesk is a cloud-based software, there is no need to install anything. That said, an on-premise option is also available.

Overview of iHelpDesk Benefits

iHelpDesl core benefits include:

  • Improve customer service perception and satisfaction.
  • Increase accessibility through a single point of contact, communication, and information.
  • Increase productivity of support staff by automating processes, policies, and tasks.
  • Reduce IT support costs.

Overview of iHelpDesk Features

iHelpDesk core features include:
  • Request abd Problem Management
  • Effective Email Management
  • Self-Service Portal
  • Reports
  • FAQ Knowledge Base

iHelpDesk Position In Our Categories

Position of iHelpDesk in our main categories:

100

iHelpDesk is one of the top 100 Help Desk Software products

100

iHelpDesk is one of the 100
Help Desk Software products


If you are considering iHelpDesk it might also be a good idea to examine other subcategories of Best Help Desk Software collected in our base of B2B software reviews.Industry-Specific Help Desk Software, Service Desk Software

It's important to note that hardly any service in the Help Desk Software category is an ideal solution able to match all the requirements of different business types, sizes and industries. It may be a good idea to read a few iHelpDesk reviews first as certain services might dominate exclusively in a very narrow set of applications or be designed with a very specific type of industry in mind. Others may function with an idea of being simple and intuitive and consequently lack complex features desired by more experienced users. You can also find software that cater to a broad group of customers and give you a complex feature set, however that in most cases comes at a more significant price of such a software. Ensure you're aware of your requirements so that you choose a software that offers exactly the features you search for.

How Much Does iHelpDesk Cost?

iHelpDesk Pricing Plans:

iHelpDesk offers budget-friendly packages plus a free version of its cloud-based help desk platform.

Free

  • 1 Agent
  • 1 Mailbox
  • 1 Ticket Rules
  • 200MB Storage

Professional – $8 per agent/month or $80 per agent/year

  • 8 Agents
  • 10 Mailboxes
  • 10 Ticket Rules
  • 2GB Storage
  • 1 Domain
  • Secure 128-bit SSL Encryption
  • Time Tracking
  • Export/Import Data

Enterprise – $25 per agent/month or $250 per agent/year

  • Unlimited Agents
  • 30 Mailboxes
  • 30 Ticket Rules
  • 6GB Storage
  • Multiple Domains
  • SLA Views

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iHelpDesk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iHelpDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Linux
  • Web-based
Language Support
  • English
  • Europe
  • Asia
  • Australia
  • China
  • Germany
  • India
  • Japan
  • Latin America
  • Middle-East
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • SaaS

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are iHelpDesk pricing details?

iHelpDesk Pricing Plans:

iHelpDesk offers budget-friendly packages plus a free version of its cloud-based help desk platform.

Free

  • 1 Agent
  • 1 Mailbox
  • 1 Ticket Rules
  • 200MB Storage

Professional – $8 per agent/month or $80 per agent/year

  • 8 Agents
  • 10 Mailboxes
  • 10 Ticket Rules
  • 2GB Storage
  • 1 Domain
  • Secure 128-bit SSL Encryption
  • Time Tracking
  • Export/Import Data

Enterprise – $25 per agent/month or $250 per agent/year

  • Unlimited Agents
  • 30 Mailboxes
  • 30 Ticket Rules
  • 6GB Storage
  • Multiple Domains
  • SLA Views

What integrations are available for iHelpDesk?

No information available.

User reviews


No reviews yet

0
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
+1
Share