Instabot Review

Lead Management 

Instabot gives you the opportunity to use smart and sophisticated chatbots to streamline and enhance how you and your teams generate, evaluate, and handle prospects. The chatbots instantly, intelligently, and naturally interact with your website visitors or application users. They analyze and understand their behaviors, intentions, and needs.

They collect important data about them, including the channels they came from and their demographics, preferences, and subtle details. The chatbots then automatically execute actions based on conversations with leads and the gathered lead data. 

They can qualify and prioritize leads, provide appropriate responses, content, and information, and send leads to the right sales teams with notifications. You’ll create profiles and segments of prospects and customers and launch targeted and personalized campaigns. 

Automated Scheduling

The platform permits you to build and deploy AI chatbots that automate the process of scheduling appointments and meetings. The chatbots instantly book appointments and meetings depending on your own rules and users’ responses. 

For example, prospects need to provide information first before the chatbots set appointments or meetings. This includes their industry, the location and size of the company, and decision timing.  They can also ask questions related to your products and services. 

Such capability enables the chatbots to qualify and prioritize prospects and meetings. Scheduled appointments and meetings are automatically routed to the appropriate team members. Plus, your team members can check bookings directly from their own personal calendars through integration with Google Calendar or Office 365. 

Chatbot  Optimization

Instabot delivers the tools, features, and data you need so you can develop and train your chatbots better. You can utilize Instabot’s built-in NLP and conditional logic tools. With these tools, you can ensure the chatbots deliver quick, consistent, and accurate responses and answers. 

They’ll understand the intentions behind users’ inquiries and give them the best possible responses. Moreover, you can access and evaluate analytics and data on users’ messages and intentions, conversation flows, and KPI goals to train and optimize the chatbots.

You’ll determine the specific areas in processes and conversations where users are often engaging or dropping off. Instabot lets you analyze chatbots’ performance and effectiveness in generating leads, answering users’ questions, or scheduling appointments and meetings. This way, you can implement high-quality chatbots, improve your website and app content, and address customers’ changing needs.