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iTouchVision Case Management REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 7.7

What is iTouchVision Case Management?

iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the information of cases in real-time.

Overview of iTouchVision Case Management Benefits

What are the perks of using iTouchVision Case Management system? Here are just a few:

  • Immediate access and control over your cases via smartphones and tablets. Link cases together to get a 360-degree view of the issue and create solutions to address the problem.
  • Easily assign multiple people to a case and determine their roles for better productivity.
  • All information are stored on a centralized cloud database, including all relevant correspondence, emails, case notes, assessments and contacts can be linked to a case.
  • Quick and easy creation of web and mobile-based forms without the need for coding skills, reducing dependence on IT specialists

Overview of iTouchVision Case Management Features

  • Customized forms with user-defined fields
  • Workflow Automation
  • Service Request Online For Employees
  • Email Integration
  • Instant Access To All Case Information
  • Information Management
  • 3rd Party Integration
  • Calendar and Event Management
  • Automated Time Recording

iTouchVision Case Management Position In Our Categories

Position of iTouchVision Case Management in our main categories:

200

iTouchVision Case Management is one of the top 200 Customer Support Software products

200

iTouchVision Case Management is one of the 200
Customer Support Software products


If you are considering iTouchVision Case Management it might also be beneficial to check out other subcategories of Best Customer Support Software listed in our base of SaaS software reviews.Call Center Software, Live Chat Software, Remote Support Software

It is important to keep in mind that hardly any software in the Customer Support Software category will be a perfect solution that can match all the requirements of different company types, sizes and industries. It may be a good idea to read a few iTouchVision Case Management reviews first as some services may perform well just in a very small set of applications or be created with a very specific type of industry in mind. Others may operate with an intention of being easy and intuitive and therefore lack complicated functions desired by more experienced users. There are also apps that support a broad group of customers and offer a complex feature toolbox, however that usually comes at a higher price of such a software. Ensure you're aware of your requirements so that you select a service that offers all the functionalities you look for.

How Much Does iTouchVision Case Management Cost?

iTouchVision Case Management Pricing Plans:
Free trial
iTouchVision Professional Plan
£69.98 per user/month

Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:

  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

A 3-month free trial period is also available.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iTouchVision Case Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iTouchVision Case Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

105

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are iTouchVision Case Management pricing details?

iTouchVision Case Management Pricing Plans:
Free trial
iTouchVision Professional Plan
£69.98 per user/month

Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:

  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

A 3-month free trial period is also available.

What integrations are available for iTouchVision Case Management?

iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.

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