iTouchVision Case Management Review

iTouchVision Case Management
Our score: 7.7 User satisfaction: 98%

What is iTouchVision Case Management?

iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the information of cases in real-time.

Overview of iTouchVision Case Management Benefits

What are the perks of using iTouchVision Case Management system? Here are just a few:

  • Immediate access and control over your cases via smartphones and tablets. Link cases together to get a 360-degree view of the issue and create solutions to address the problem.
  • Easily assign multiple people to a case and determine their roles for better productivity.
  • All information are stored on a centralized cloud database, including all relevant correspondence, emails, case notes, assessments and contacts can be linked to a case.
  • Quick and easy creation of web and mobile-based forms without the need for coding skills, reducing dependence on IT specialists

Overview of iTouchVision Case Management Features

  • Customized forms with user-defined fields
  • Workflow Automation
  • Service Request Online For Employees
  • Email Integration
  • Instant Access To All Case Information
  • Information Management
  • 3rd Party Integration
  • Calendar and Event Management
  • Automated Time Recording

iTouchVision Case Management Position In Our Categories

Since companies have special business-related demands, it is only logical they avoid purchasing an all-encompassing, ideal software system. Nevertheless, it would be futile to try to stumble on such an app even among widely used software systems. The reasonable step to undertake would be to spell out the varied essential functions which demand examination like key features, budget, technical skill competence of the employees, business size, etc. Thereafter, you must follow through your product research systematically. Have a look at these iTouchVision Case Management reviews and look into the other software solutions in your list more closely. Such all-encompassing product investigation makes sure you circumvent unsuitable software products and select the system which provides all the function you require company requires to realize efficiency.

Position of iTouchVision Case Management in our main categories:

TOP 200

iTouchVision Case Management is one of the top 200 Customer Support Software products

If you are interested in iTouchVision Case Management it may also be sensible to analyze other subcategories of Customer Support Software listed in our base of SaaS software reviews.

Companies have unique needs and requirements and no software solution can be ideal in such a scenario. It is futile to try to find a perfect off-the-shelf software system that meets all your business needs. The intelligent thing to do would be to customize the application for your specific needs, worker skill levels, finances, and other elements. For these reasons, do not rush and subscribe to well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your research, investigate each short-listed platform in detail, read a few iTouchVision Case Management Customer Support Software reviews, speak to the maker for explanations, and finally select the application that provides what you require.

How Much Does iTouchVision Case Management Cost?

iTouchVision Case Management Pricing Plans:

Free Trial

iTouchVision Professional Plan

£69.98 per user/month

Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:

  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

A 3-month free trial period is also available.

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 2

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iTouchVision Case Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iTouchVision Case Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based
  • Windows Mobile


Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are iTouchVision Case Management pricing details?

iTouchVision Case Management Pricing Plans:

Free Trial

iTouchVision Professional Plan

£69.98 per user/month

Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:

  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

A 3-month free trial period is also available.

What integrations are available for iTouchVision Case Management?

iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.


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Reviewed By Nestor Gilbert
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