Price

$700

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TeamViewer REVIEW

Customer Support Software

24 user reviews
USER SATISFACTION 96%
OUR SCORE 8.4

What is TeamViewer?

TeamViewer is a tool that lets users connect to multiple workstations remotely. While there are other platforms out there that offer similar capabilities, TeamViewer provides an extremely powerful and highly accessible system. Popular among individual users to large corporations, TeamViewer does make things a lot easier, whether you are managing a complex IT infrastructure or fixing a neighbor’s computer without actually going to their location.

Ideal for desktop sharing, remote control, and file transfer, TeamViewer can easily work behind any firewall or Nat proxy. Unlike similar applications where control runs on a one-way street, control can be passed from one person to another.

Overview of TeamViewer Benefits

TeamViewer brings a ton of advantages for businesses who want to be on top of their IT infrastructure and processes. Listed below are just three of the pros that come with TeamViewer:

  • Easy transfer or passing of control from one party to another. This speeds up the workflow and improves productivity as well.
  • Team sessions make it easy for administrators to manage multiple parties at any given time.
  • Quick and easy file sharing using a drag and drop interface allows users to collaborate and work together in fixing issues.

Overview of TeamViewer Features

  • Remote Support
  • Remote Administration
  • Remote Access
  • Home Office
  • Online Meetings
  • Online Presentation
  • Training Session
  • Online Teamwork
  • Chat and nudge
  • Push text to device clipboard
  • Push and pull Wi-Fi settings
  • Pull system log files
  • See a list of all installed apps
  • Real-time screen sharing
  • Secure connection
  • User management
  • Log every support connection
  • Web-based connections
  • Central setting policies
  • Service queue with session codes
  • Customer modules with your own corporate design
  • IT management with ITbrain™

TeamViewer Position In Our Categories

Position of TeamViewer in our main categories:

100

TeamViewer is one of the top 100 Customer Support Software products

100

TeamViewer is one of the top 100
Customer Support Software products


TeamViewer is also listed in the following subcategories:

Category:Position:Category:Position:
Remote Support Software#6
Category:Position:
Remote Support Software#6

Every business has its own characteristics, and can require a specific Customer Support Software solution that will be fit for their company size, type of clients and staff and even particular niche they support. It's not wise to count on getting a perfect software that will work for every company no matter what their background is. It may be a good idea to read a few TeamViewer reviews first and even then you should keep in mind what the service is supposed to do for your business and your employees. Do you require an easy and intuitive service with only elementary features? Will you actually make use of the advanced tools required by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid app that will fit your budget.

How Much Does TeamViewer Cost?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TeamViewer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TeamViewer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

96

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Free
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are TeamViewer pricing details?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

What integrations are available for TeamViewer?

TeamViewer supports integrations with the following business systems and applications:

  • Microsoft Outlook
  • JIRA
  • Spiceworks
  • ZenDesk

User reviews


User reviews in total: 24

19
5
0
0
0

Average Rating:

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The most favorable review

Bobby

2 months ago


Pros:
TeamViewer is simply to use, it’s highly intuitive and helpful software. All you need to do is to install the software, get the code and you are connected. Great tool to get in touch with my team, customers, and others, I can give them assistance, help them, and share every information we need to share. I use it mostly, to share information and presentations with my team, to help someone if they have some issues.

Cons:
There is nothing that I dislike.

The least favorable review

Shelly

2 months ago


Pros:
TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section. It’s out-of-the-box solution. What’s more is free for non-commercial uses.

Cons:
They could make some advanced administration features, and they could work on its speed as well.

Published 2 months ago
Verified
user
TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section....



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
TeamViewer is simply to use, it’s highly intuitive and helpful software. All you need to do is to install the software, get the code and you are connected. Great tool...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love how I can easily distribute Teamviewer across the company. It’s portable, compatible and customizable. With a portable link my clients can download it without...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Thanks to TeamViewer I can solve my customers problems through desktop. It allows me to see the other screen so I can help them during the process this is by far one of...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section....



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
With TeamViewer I can share presentations, remote other computers for assistance, I can use chat, audio, video or webcam. I like that it is free for non-commercial uses...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I love TeamViewer because I can share presentations with others, and I can remote other computers for assistance. The software includes chat, audio, video and webcam. The...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I love the fact that this software is free for personal and non-commercial uses. I can easily access my partner’s computer, I can access an accounting system. Great...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
This is simple tool that doesn’t require VPN or set-up proxy. You can easily create an...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Very simple software. With TeamViewer you don’t need to have VPN or set up proxy, in other words, you don’t need to waste your time anymore. All you need to do is to...



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