Price

$700

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TeamViewer REVIEW

Customer Support Software

16 user reviews
USER SATISFACTION 96%
OUR SCORE 8.4

What is TeamViewer?

TeamViewer is a tool that lets users connect to multiple workstations remotely. While there are other platforms out there that offer similar capabilities, TeamViewer provides an extremely powerful and highly accessible system. Popular among individual users to large corporations, TeamViewer does make things a lot easier, whether you are managing a complex IT infrastructure or fixing a neighbor’s computer without actually going to their location.

Ideal for desktop sharing, remote control, and file transfer, TeamViewer can easily work behind any firewall or Nat proxy. Unlike similar applications where control runs on a one-way street, control can be passed from one person to another.

Overview of TeamViewer Benefits

TeamViewer brings a ton of advantages for businesses who want to be on top of their IT infrastructure and processes. Listed below are just three of the pros that come with TeamViewer:

  • Easy transfer or passing of control from one party to another. This speeds up the workflow and improves productivity as well.
  • Team sessions make it easy for administrators to manage multiple parties at any given time.
  • Quick and easy file sharing using a drag and drop interface allows users to collaborate and work together in fixing issues.

Overview of TeamViewer Features

  • Remote Support
  • Remote Administration
  • Remote Access
  • Home Office
  • Online Meetings
  • Online Presentation
  • Training Session
  • Online Teamwork
  • Chat and nudge
  • Push text to device clipboard
  • Push and pull Wi-Fi settings
  • Pull system log files
  • See a list of all installed apps
  • Real-time screen sharing
  • Secure connection
  • User management
  • Log every support connection
  • Web-based connections
  • Central setting policies
  • Service queue with session codes
  • Customer modules with your own corporate design
  • IT management with ITbrain™

TeamViewer Position In Our Categories

Position of TeamViewer in our main categories:

50

TeamViewer is one of the top 50 Customer Support Software products

50

TeamViewer is one of the top 50
Customer Support Software products


TeamViewer is also listed in the following subcategories:

Category:Position:Category:Position:
Remote Support Software#5
Category:Position:
Remote Support Software#5

It's important to keep in mind that hardly any software in the Customer Support Software category will be an ideal solution able to meet all the goals of various business types, sizes and industries. It may be a good idea to read a few TeamViewer reviews first as certain software may dominate just in a very small group of applications or be prepared with a really specific industry in mind. Others can function with a goal of being easy and intuitive and therefore lack advanced functionalities desired by more experienced users. You can also come across solutions that cater to a broad group of customers and provide a powerful feature set, but that in most cases comes at a higher price of such a solution. Make sure you're aware of your needs so that you select a service that provides specifically the features you look for.

How Much Does TeamViewer Cost?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TeamViewer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TeamViewer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

22

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Free
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

TeamViewer User Reviews

What are TeamViewer pricing details?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

What integrations are available for TeamViewer?

TeamViewer supports integrations with the following business systems and applications:

  • Microsoft Outlook
  • JIRA
  • Spiceworks
  • ZenDesk

User reviews


User reviews in total: 16

12
4
0
0
0

Average Rating:

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The most favorable review

Melanie W.

4 months ago


Pros:
I love the fact that this software is free for personal and non-commercial uses. I can easily access my partner’s computer, I can access an accounting system. Great connection with remote keyboard and mouse access. Also, TeamViewer allows me to have full permissions on the host machine.

Cons:
Sometimes when I restart remotely, the app is blocked and doesn’t start automatically and this means that I am locked out. But, it’s not a big deal.

The least favorable review

Shelly O.

5 months ago


Pros:
TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section. It’s out-of-the-box solution. What’s more is free for non-commercial uses.

Cons:
They could make some advanced administration features, and they could work on its speed as well.

Published 4 months ago
Verified
user
I love the fact that this software is free for personal and non-commercial uses. I can easily access my partner’s computer, I can access an accounting system. Great...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
TeamViewer is great software, because I can share my screen, presentations with my team, I can use it for personal assistance. What’s more, it is free for personal use....



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
TeamViewer is simply to use, it’s highly intuitive and helpful software. All you need to do is to install the software, get the code and you are connected. Great tool...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Thanks to chat and call features I can interact with my customers, and solve their issues by using this wonderful system TeamViewer. It is time saving and saves money as...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I love this software, because I can work on my office Pc remotely, all I need to do is to leave the server running, and I can log in to my office Pc from anywhere. I have...



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Published 5 months ago
Verified
user
This software, allows me to help my friends when they have some issues with their Pc, or something else. Also, I can continue to work from home using Team Viewer, I can...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I love how I can easily distribute Teamviewer across the company. It’s portable, compatible and customizable. With a portable link my clients can download it without...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
TeamViewer is simple and easy to use software. The quality of the connection is great and it can be used by everyone no matter the experience or knowledge in IT section....



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Very simple software. With TeamViewer you don’t need to have VPN or set up proxy, in other words, you don’t need to waste your time anymore. All you need to do is to...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I love TeamViewer because I can share presentations with others, and I can remote other computers for assistance. The software includes chat, audio, video and webcam. The...



What do you think about this review? Great Poor

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