Price

$700

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TeamViewer REVIEW

Customer Support Software

24 user reviews
USER SATISFACTION 96%
OUR SCORE 8.4

What is TeamViewer?

TeamViewer is a tool that lets users connect to multiple workstations remotely. While there are other platforms out there that offer similar capabilities, TeamViewer provides an extremely powerful and highly accessible system. Popular among individual users to large corporations, TeamViewer does make things a lot easier, whether you are managing a complex IT infrastructure or fixing a neighbor’s computer without actually going to their location.

Ideal for desktop sharing, remote control, and file transfer, TeamViewer can easily work behind any firewall or Nat proxy. Unlike similar applications where control runs on a one-way street, control can be passed from one person to another.

Overview of TeamViewer Benefits

TeamViewer brings a ton of advantages for businesses who want to be on top of their IT infrastructure and processes. Listed below are just three of the pros that come with TeamViewer:

  • Easy transfer or passing of control from one party to another. This speeds up the workflow and improves productivity as well.
  • Team sessions make it easy for administrators to manage multiple parties at any given time.
  • Quick and easy file sharing using a drag and drop interface allows users to collaborate and work together in fixing issues.

Overview of TeamViewer Features

  • Remote Support
  • Remote Administration
  • Remote Access
  • Home Office
  • Online Meetings
  • Online Presentation
  • Training Session
  • Online Teamwork
  • Chat and nudge
  • Push text to device clipboard
  • Push and pull Wi-Fi settings
  • Pull system log files
  • See a list of all installed apps
  • Real-time screen sharing
  • Secure connection
  • User management
  • Log every support connection
  • Web-based connections
  • Central setting policies
  • Service queue with session codes
  • Customer modules with your own corporate design
  • IT management with ITbrain™

TeamViewer Position In Our Categories

Position of TeamViewer in our main categories:

50

TeamViewer is one of the top 50 Customer Support Software products

50

TeamViewer is one of the top 50
Customer Support Software products


TeamViewer is also listed in the following subcategories:

Category:Position:Category:Position:
Remote Support Software#6
Category:Position:
Remote Support Software#6

Every organization has different wants and requires a system that can be customized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you look for a software app, first be sure what you require it for. Read some TeamViewer reviews and ask yourself do you desire basic tools or do you need complex functionality? Are there any industry-specific features that you are searching for? Obtain the answers to these queries to aid your search. There are plenty of factors that you need to consider and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, use a few free trials, and finally select the system that offers all that you want to boost your company effectiveness and productivity.

How Much Does TeamViewer Cost?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TeamViewer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TeamViewer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

22

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Free
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are TeamViewer pricing details?

TeamViewer Pricing Plans:

Teamviewer is available as a downloadable software with varying one-time license fees:

  • Business Edition – $749
  • Premium Edition – $1,499
  • Corporate Edition – $2,839

A free, no-cost version is also available for personal use.

What integrations are available for TeamViewer?

TeamViewer supports integrations with the following business systems and applications:

  • Microsoft Outlook
  • JIRA
  • Spiceworks
  • ZenDesk

User reviews


User reviews in total: 24

19
5
0
0
0

Average Rating:

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The most favorable review

Juanita R.

2 months ago


Pros:
With its chat and call features I can interact with my customers and solve problems remotely. It saves me lot of time and money. I’m able to access to my customers’ Pc from anywhere I can guide them, help them when they have some issues with the product.

Cons:
When I’m using it for more than 4hrs the system becomes slow.

The least favorable review

Jean H.

2 months ago


Pros:
With TeamViewer I can share presentations, remote other computers for assistance, I can use chat, audio, video or webcam. I like that it is free for non-commercial uses and i found it useful in educational areas and low-income countries. The installation and set-up is easy and it works perfectly on Mac, Windows and others. It provides multiple options for joining sessions, meetings or to initiate seasons.

Cons:
The UI is confusing and complex. Also, I had some troubles with attending meeting and at the end we were forced to use Skype because of those troubles, but I’m still not sure if the problem was with the software or something else.

Published 2 months ago
Verified
user
With its chat and call features I can interact with my customers and solve problems remotely. It saves me lot of time and money. I’m able to access to my customers’...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I love that with tool I can work on my Office Pc remotely I just need to leave the server running so I can log-in to my office Pc from home or anywhere. I have great...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
With this tool I can help my friends whenever they have problems with their Pc. I like that I can work from home and to transfer files and control my Pc from anywhere....



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I have distributed TV across the company, it is portable, customizable and compatible tool. I send portable link and all my clients can download it without any complex...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
This is simple tool that doesn’t require VPN or set-up proxy. You can easily create an...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
With TeamViewer I can share presentations, remote other computers for assistance, I can use chat, audio, video or webcam. I like that it is free for non-commercial uses...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I’m using thsi software for personal purposes. I like that I can check my Pc from my phone or to use chat, VOIP or an option for making presentations. I like that I can...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Thanks to TeamViewer I can solve my customers problems through desktop. It allows me to see the other screen so I can help them during the process this is by far one of...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I love the fact that this software is free for personal and non-commercial uses. I can easily access my partner’s computer, I can access an accounting system. Great...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
TeamViewer is great software, because I can share my screen, presentations with my team, I can use it for personal assistance. What’s more, it is free for personal use....



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