JivoChat Review

PROS: I love how easy it is to install JivoChat on our site, so we can reach out or get back to our clients a lot more quickly and regardless of their location. This helped us increase our sales rate.

CONS: No dislikes at all. Using JivoChat has been seamless, so we highly recommend you try it and see how effective it is for yourself.

PROS: I like that for its affordable price, we're able to efficiently establish customer relations by directly communicating with the client via live chat. It's user-friendly, with an elegant design and it's custom-ready. The engagement between our team and our clients are fluid, so we've been receiving much better feedback since setting it up.

CONS: We haven't experienced any issues with JivoChat so far. If we ever do encounter it in the future, we'll be open to sending constructive feedback to help further improve the project.

PROS: I like that it's user-friendly and easy to set up while customizing some settings to fit what we need in our team. We're able to integrate with our phone and mail systems too, and that we're able to get instantaneous chats at any point in time from our customers around the world.

CONS: I have nothing negative to say about Jivo, no issues encountered so far, and have been very satisfied with the performance.

PROS: We're able to communicate with our customers and track the site and history of visits to our website. We're able to set up and configure JivoChat easily. It looks modern and yet so simple to use to ensure quality conversations. Regardless of location or language, we're always accessible to our customers with JivoChat.

CONS: JivoChat is as good as it promises, so we have no complaints. There are instances of little errors due to updates being made on the platform, and then it runs smoothly again.

PROS: We love that we're always connected to our customers anywhere and anytime, thanks to JivoChat. It helps us provide fast and excellent live chats using a modern interface that is user-friendly.

CONS: JivoChat gives us what we need for a great price, good support and in multiple languages, so we really haven't encountered any issues.

PROS: Our communication with our customers has greatly improved because we can talk in real-time. We're able to provide assistance and answer any inquiries through chat, mobile messages, or regular calls. It's user-friendly and so easy to set up. The CMS also has a simple UI and we can use another similar CMS.

CONS: JivoChat for me is reliable and I haven't experienced any issues. I have nothing but good things to say about the program.

PROS: This pro platform allows me to communicate with both my clients and colleagues. It's also integrated across our social networks and email. It's more efficient than anything we've used.

CONS: No cons for me, I haven't experienced a big issue worth mentioning.

PROS: My communication is more clear and fluid, and I can track information about users that visit my website.

CONS: It would be great to shrink the chat windows a little bit because at the moment it covers most of the screen when it doesn't need to.

PROS: I like that Jivo is a one-stop-shop for all my CRM needs. It's like it's gathered all the features from other platforms to implement on its own system. Regardless of how complex your needs are and your knowledge of coding, I think JivoChat will be perfect for you. The set up is easy too, so for a startup like mine, it was a good experience for us to be up and running with all necessary integrations needed in record time so we can know more about our clients and service them according to what they need.

CONS: It would be great if JivoChat could assign just one customer service agent to us, instead of several. It's great to establish rapport and easier to communicate our issues with the person who already had prior knowledge about our issues, instead of repeating it again and again to different agents.

PROS: I like that it helps me communicate more efficiently with my team and clients. We can reach each other through phone, email, live chat and social networks, where I can share more accurate ads that are targetted through my personal and corporate network.

CONS: Nothing comes to mind right now. It's an excellent software for my team and our customers.

PROS: I like JivoChat the most, out of all the platforms we've tried. It's constantly up to date, the UI is modern, and it's flexible in terms of giving us exactly what we need. We're able to use the live chat function to reach out to current and would-be clients for our services.

CONS: It gives us everything it promised and more. I have nothing bad to say about JivoChat.

PROS: I like that it automates chats that allow me to encourage potential clients with our service. I am able to communicate with people around the world because it also supports multiple channels.

CONS: I haven't had an issue with JivoChat and I hope I never will. It's safe for sharing data and communicating across the company and our customers while being able to manage the latter across social media channels using one platform.

PROS: I like that the UI is simple enough for me to set up and navigate through on my own. I get to engage our customers in real-time and sell items a lot more quickly. The design is flexible because it works on various OS, browsers and mobile devices. My marketing strategy is leveled up -- my CTAs are timely and I message everyone proactively.

CONS: No complaints since I started with JivoChat. I'm very satisfied with the service it provides.

PROS: I like being able to engage with our customers in real time -- it's exactly what we need from a CRM system, regardless of location and timezone. The UI and design are modern and easy to customize and set up online too.

CONS: None. I don't have any issues about JivoChat, it's done exactly what I needed it to do.