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WhosOn REVIEW

Live Chat Software

No user reviews
USER SATISFACTION 90%
OUR SCORE 8.2

What is WhosOn?

WhosOn is an advanced Customer Support & Live Chat app that allows users to engage with customers at a whole new level of efficiency, to detect and pinpoint new leads, and consequently to increase conversion rates. Overall, WhosOn can help your business cart bounce rates, and to motivate users to subscribe or to make orders.

This platform revolutionized omni-channel communication and enhanced customer service to track and engage customers in a more personalized and accelerated manner, with separate agent and manager views and canned responses. Business can focus on chat information delivery regardless of their operating systems, as the tool is fully mobile optimized, and well-integrated with third-party and homegrown CRM systems. Other top features include: intelligent targeting, page tracking, site monitoring, campaign management, location, GEOIP, and many others. On top of that, WhosOn is priced on quote basis, meaning that you are only supposed to pay for the features you genuinely need.

Overview of WhosOn Benefits

The worse thing that could happen to any website or online business is to have their users’ experience disrupted just because the team was unable to offer help and real time assistance. That’s exactly where WhosOn can be most helpful: its powerful live chat features ensure that your company will always be able to reach out to customers, and use the system’s visitor tracking features and rules to detect issues and offer advice. Furthermore, live chat can be a very useful tool for intelligent promoting, or motivating users to interact based on the information about their behavior this system easily reveals.

WhosOn can be very useful even when it comes building lasting and loyal customer relationships, because real time chatting is highly personalized, and makes every user feel as if he was the only one you’re there to serve. Your mere chat presence will ease customer navigation on your website, and you will never have to worry about negative support feedback.

The system is very flexible and easily to install tool, which won’t require complex deployment and maintenance efforts. The vendor takes care of hosting and innovation, and develops the product regularly in order to help your business keep up with new trends. Before you purchase their services, you will have access to professional assistance, webinars, and various training sessions to learn how to maximize ROI and customer satisfaction with this product and its powerful integrations (Microsoft Dynamics in particular). The most distinctive advantage is the system’s pricing model – you are supposed to make a request to the company with your company’s information, and they will round up and acceptable package for you.

Overview of WhosOn Features

  • Intelligent Targeting
  • Site Monitoring
  • Page Tracking
  • Lead Generation
  • Agent Views
  • Manager Views
  • Canned Responses
  • Campaign Management
  • Rule Based and Manual Dynamic Chat Invites
  • Location and GEOIP

WhosOn Position In Our Categories

Position of WhosOn in our main categories:

100

WhosOn is one of the top 100 Customer Support Software products

100

WhosOn is one of the top 100
Customer Support Software products


WhosOn is also listed in the following subcategories:

Category:Position:Category:Position:
Live Chat Software#22
Category:Position:
Live Chat Software#22

Enterprises have different wants and requirements and no software application can be just right in such a situation. It is pointless to try to find a perfect off-the-shelf software system that meets all your business needs. The smart thing to do would be to customize the application for your special wants, employee skill levels, finances, and other factors. For these reasons, do not rush and subscribe to well-publicized leading systems. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your groundwork, investigate each short-listed application in detail, read a few WhosOn reviews, call the maker for clarifications, and finally choose the product that presents what you require.

How Much Does WhosOn Cost?

WhosOn Pricing Plans:

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

User Satisfaction

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WhosOn reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WhosOn. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

29

NEGATIVE SOCIAL MENTIONS

4

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • South Africa
  • Europe
  • International
  • Asia
  • Australia
  • China
  • Germany
  • Japan
  • Latin America
  • Middle-East
Pricing Model
  • One-time payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • SaaS
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT

What are WhosOn pricing details?

WhosOn Pricing Plans:

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

What integrations are available for WhosOn?

WhosOn integrates with the following systems and applications:

  • Microsoft Dynamics
  • SugarCRM
  • Salesforce

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