Price

$29

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Userlike REVIEW

Live Chat Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.5

What is Userlike?

Userlike is an advanced live chat software for website and mobile support. Your customers could be anywhere, which is why Userlike is compatible with any device. The app guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.

Userlike’s intuitive design is fun to work with for both agents as well as customers. The software serves customers a mobile optimized chat window and WhatsApp Connect. The vendor offers prompt and reliable support to resolve any issues.

Data security is assured as the servers are hosted in Europe with features that guarantee adherence to data regulations and web visitor privacy. The vendor offers a 14-day free trial to help you test the features at no cost. Userlike is used by more than 1000 companies worldwide including top names like Harvard University, Lufthansa, Nivea, Continental, and Sage.

Overview of Userlike Benefits

You can use Userlike to add zest to your website, create happy long-term customers, and boost your conversion rate by 20%.

Easy to use

You can get started in three minutes. Simply copy and paste your unique code into your website and start chatting with your web visitors. There is no need to install any software. Simply log in to the browser-based chat panel and start chatting with potential buyers.

Easy to customize

You can create your own customized chat buttons and modify the chat window to match the feel and look of your website. Proactively invite your visitors to chat, get feedback ratings on your service, and gather social media followers through your chat service.

Easy to scale

The app is ideal for both small businesses as well as large multinational companies with hundreds of employees. It is used by some of the world’s fastest growing companies. The system can easily scale to meet greater demands when your website traffic and support team increase.

Integrate with your workflow

The live chat software seamless integrates with your existing business apps. The vendor offers a range of CRM integrations and as well as an Open API for advanced setup. You can use the integrations to give your agents the information they need to offer a personalized service. Plus, you can pull offline messages and chat transcripts to your CRM.

Overview of Userlike Features

  • Automatically invite visitors to chat
  • Browser IM client: chat through our dashboard
  • Browser sharing integration
  • Chat statistics
  • Chat through popular IM clients
  • Detailed user info
  • Documentation of chat transcripts and offline messages
  • Effective team features: group your operators in departments
  • Extensive customization options
  • Integrations with popular CRM solutions
  • Mobile support: chat from your smartphone
  • Multi-language: Chat widgets supported in 16 languages
  • Offline contact form
  • Open API
  • Prepare canned messages to deliver fast answers
  • Privacy options: adheres to privacy laws
  • Upload agent pictures for a more personal service
  • Upload your own logo in the chat window
  • Use co-browsing features to guide your visitors
  • White label

Userlike Position In Our Categories

Position of Userlike in our main categories:

50

Userlike is one of the top 50 Customer Support Software products

50

Userlike is one of the top 50
Customer Support Software products


Userlike is also listed in the following subcategories:

Category:Position:
Live Chat Software#14

It's crucial to realize that virtually no software in the Customer Support Software category will be a perfect solution that can meet all the requirements of all business types, sizes and industries. It may be a good idea to read a few Userlike reviews first as some software can dominate exclusively in a really small set of applications or be designed with a very specific type of industry in mind. Others may operate with a goal of being easy and intuitive and therefore lack complex functionalities welcomed by more experienced users. You can also find apps that cater to a large group of users and offer a powerful feature toolbox, but that in most cases comes at a more significant price of such a service. Be certain that you're aware of your needs so that you purchase a service that offers specifically the features you search for.

How Much Does Userlike Cost?

Userlike Pricing Plans For Enterprises & Small Business:

Userlike offers a 14-day free trial and five packages:

Free Plan

  • 1 operator
  • 1 chat widget
  • Unlimited chats

Team Plan

  • $29/month
  • 3 operators
  • 3 chat widgets
  • Unlimited history
  • Integrations
  • Basic customization

Corporate Plan

  • $89/month
  • 5 operators
  • 5 chat widgets
  • Analytics
  • WhatsApp Connect
  • Full customization

Business Plan

  • $219/month
  • 10 operators
  • 10 chat widgets
  • Phone support
  • API
  • White label

Custom Plan

  • Ask for quote
  • Unlimited operators
  • Unlimited widgets
  • Customer success manager
  • Onboarding workshops
  • 24/7 support
  • Enterprise agreements
  • Chat staffing

User Satisfaction

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Userlike reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Userlike. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • Europe
  • Australia
  • Germany
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • SaaS
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.

What are Userlike pricing details?

Userlike Pricing Plans:

Userlike offers a 14-day free trial and five packages:

Free Plan

  • 1 operator
  • 1 chat widget
  • Unlimited chats

Team Plan

  • $29/month
  • 3 operators
  • 3 chat widgets
  • Unlimited history
  • Integrations
  • Basic customization

Corporate Plan

  • $89/month
  • 5 operators
  • 5 chat widgets
  • Analytics
  • WhatsApp Connect
  • Full customization

Business Plan

  • $219/month
  • 10 operators
  • 10 chat widgets
  • Phone support
  • API
  • White label

Custom Plan

  • Ask for quote
  • Unlimited operators
  • Unlimited widgets
  • Customer success manager
  • Onboarding workshops
  • 24/7 support
  • Enterprise agreements
  • Chat staffing

What integrations are available for Userlike?

Userlike integrates with the following business tools:

  • Asana
  • Base CRM
  • Bigcommerce
  • Box
  • Campaign Monitor
  • CapsuleCRM
  • CentralStationCRM
  • CleverReach
  • Dropbox
  • ekmPowershop
  • EmailTicket
  • Facebook
  • Freshdesk
  • Github
  • Google Analytics
  • Google Tag Manager
  • Google Drive
  • Help Scout
  • Highrise
  • Hubspot
  • Iframe
  • Jimdo
  • KISSmetrics
  • LemonStand
  • Magento
  • MailChimp
  • mijnWinkel
  • Mixpanel
  • Oxid
  • Pipedrive
  • PipelineDeals
  • Piwik
  • PrestaShop
  • Salesforce
  • Segment
  • SEOshop
  • Shopify
  • Shopware
  • Slack
  • Squarespace
  • SugarCRM
  • Talkdesk
  • Trello
  • Tumblr
  • Typo3
  • Unbounce
  • UserVoice
  • WordPress
  • Zendesk

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