JustCall Review

PROS: We can choose the number of credits ourselves and the prices are very advantageous

CONS: An improved user interface on the phone application

PROS: easy to use for admins and overall good exeperice for agents using it too. The set up is fast and friendly for anyone with little experience.

CONS: The app is not always working right and there is room for improvement in better speed in the click to call and other tools.

PROS: Support is fast, usually get a response within a few minutes at any time of day. They got our numbers ported from Aircall quickly, when their competitor Cloudtalk wasted a month and wouldn't port our numbers. Call quality is great, voicemails get sent to email and price is very cheap compared to Aircall and others. I thought maybe call quality and support would be bad due to how low their pricing is, but actually both are better than Aircall at a fraction of the price.

CONS: I like Aircall's UI more on their website and App, its more refined and shiny.

PROS: What I like about most about JustCall is that it's constantly improving its services! They have great tech support. The app is extremely useful. I love that I can call using my computer. Integrations with other apps that I use makes it more usable.

CONS: I like it! I just encountered a few issues with my Bluetooth headset and I'm not sure if that's on the software or if it's just my device.

PROS: Able to direct calls to mobile phones & pick up the phone from anywhere & the option to keep it under "Hibernation" at minimal cost without losing the number.

CONS: Billing could be pushed to email as a reminder that there has been a charge & user interface can be improved, such as easily finding the phone availability scheduling & automated messaging ability.

PROS: JustCall improved our company's communication significantly because of its autodialer! Their tech support works closely with us to resolve issues and update us about new features and if there are improvements in the app's functions!

CONS: I think they need to improve on the MMS side.

PROS: I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

CONS: I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support!

PROS: The call quality is awesome, I love that it keeps track of previous conversations as well. Customer support is the highlight though. In the past I've tried dealing with the support teams at Skype and Zoom Phone and it's a disaster. It was so refreshing to talk to Suraj in the JustTalk support team. He went above and beyond what a typical support agent would do, and I walked away from the call thinking 'wow, what an awesome guy.' If management is reading this - you have a star here!

CONS: Nothing

PROS: The functionality of the program and the ease of the product.

CONS: The predictive dialing - just the delays with that.

PROS: This is pretty much a straightforward app. It's user-friendly, affordable, and highly functional. I love that I get to integrate it with other productivity apps such as Slack. Their customer support is top-notch! Never hesitated to help us with all our concerns.

CONS: The only problem I encountered with this is when my phone updated to iOS 13. There was some moment where it's not fully functioning because of the update, but it was resolved immediately. Thanks to the customer care team!

PROS: JustCall has a great user interface! It records calls, and can support MMS! I also love the integration with multiple productivity apps, however, what I like the most about JustCall is their top-notch customer support! They easily troubleshoot any issues promptly.

CONS: I'd appreciate seeing the improvement in the mobile app. Perhaps making it more intuitive by allowing users to search messages by contact name.

PROS: Quick customer service Local numbers availability Regular updates and new features

CONS: Nothing I can think of right now. I have been using Justcall from last 1.5 years and it is only getting much better, compared to other cloud telephony solutions.

PROS: JustCall's user interface is amazing. It's intuitive and strategically designed. Their tech support team is also highly commendable because they are always able to resolve issues right away.

CONS: There are bugs in the program but as I mentioned, customer care is always there to resolve it.

PROS: There is a lot to love about JustCall but the best thing about it is their highly professional and helpful tech support! I have no complaints! They always do their job perfectly.

CONS: I wish they could improve their mobile app. I am always having a connectivity issue because for it to work, you have to be connected to the internet. I wish it could function as a cellular phone.

PROS: I love the ChatBot! JustCall's tech support is amazing, efficient, and extremely helpful!

CONS: So far, I have nothing to dislike!

PROS: I love this app because we can easily call anyone and it automatically records and log the call. It can be easily seen in the Pipedrive. It's also integrated with Google Calendar so it automatically logs any appointment made to the calendar. It definitely made us more efficient.

CONS: This app has no flaws. I love it so much!

PROS: Best support, great UI easy to use, super easy calling and awesome reporting on calls dialled and stats per teammate, JustCall us great

CONS: I believe everything seems perfect for now!

PROS: JustCall also integrates perfectly with Zoho. It can record conversations. It can keep records in a customer card. It's also accessible through mobile. They also have the best and the most dedicated customer support staff who will go for miles just to make sure that you get the best service.

CONS: No issues here!

PROS: JustCall is a user-friendly app that allows its users to call or send SMS to anyone overseas. Their customer support staff is really professional and highly commendable. They are able to resolve any of our problems right away.

CONS: The mobile app can still be improved. It's not as intuitive and easy to navigate like its desktop version.

PROS: All the calls I made using this app came out smoothly! The sound is 5-star quality.

CONS: I encountered a few call drops and I can't figure out the reason.

PROS: I love the call logs and its integration with Hubspot. The support team is always there to help as well! I love how convenient it is to reach out to them.

CONS: There is no integration with CINC which is a software that our company has long been using.

PROS: JustCall solves the problem of not having an international phone number. You can easily set up one through this program on your mobile phone. I also love the integration with Hubspot which is really helpful in tracking activities.

CONS: I like it so much.

PROS: JustCall's tech support is very accommodating because they worked on our requests promptly. We asked for API integrations and an auto-dialers integration with our CRM, and they went on to do it without hesitation. I love how flexible this app and its services are!

CONS: JustCall only uses upstream providers. Getting specific numbers would take time.