My Work Scheduler Review

There is a long story to as how My Work Scheduler can help businesses take customer support to the next level, as the platform delivers both conventional and unique tools to make the ‘wow’ satisfaction effect happen. Many prominent brands using this system have confirmed this is probably the easiest, yet most powerful platform for small brands looking to become more visible. The ultimate purpose of purchasing it is to improve customer experience and boost conversions, but My Work Scheduler delivers a number of side-effects you should consider.

This cloud-hosted platform will ensure customer service scheduling is smooth and accurate, using a drag-and-drop calendar to assign, add, or remove customer time slots. It is a great (if not the best) way to keep your team on the same page. As for new users, all it takes to add a job is to click on a time slot, the same procedure being applied for editing or removing jobs.

One of the first benefits you will experience using this product is daily schedule transfer, meaning that pending jobs can easily be transferred or reassigned to skip losing valuable time. This feature comes particularly handy in emergency cases, urgent job transfers, vacations, and similar settings.

My Work Scheduler will also let you reap all benefits from remote access to information, especially if you’re managing a medium team located in different places. Unlike similar platforms that promise mobile usability but deliver slow and limited service, this system makes sure employees can complete their tasks in time, and with a comparable quality using only their mobile device. It is exactly employees that draw our attention towards this fact.

Email and text communication is made a breeze, with fully-enabled email notifications that inform employees upon any change or update of their schedule. There is a variety of links and buttons where they can click to communicate with each other, which makes My Work Scheduler a pretty decent collaboration platform. On top of that, all conversations and relevant alterations will be saved in the system, from where you can extract them easily with a search filter.

My Work Scheduler is also a powerful reporting & analytics system that summarizes customer account information, and reveals clues and trends for improving your service. Due the fact that you will be able to manage both client and staff accounts successfully, developers thought it would be smart for the administrator to use the spreadsheets and web forms for more than momentous organization. The dashboard access is simplified with a number of shortcut buttons to cut administrating time, and has a special status bar chart gauging percentages of completed, cancelled, and postponed schedules on monthly and yearly basis.

According to our experts, the hidden bonus that makes My Work Scheduler better than its competitors is definitively email marketing, and the availability of features that can convert your employees and served customers into contacts with whom you can promote and share your campaigns.

Last, but not least, My Work Scheduler is extremely secure for a cloud-based system, meaning that business data is backed up, regularly controlled and updated, and viewed over SSL security protocols. As we already mentioned, this is also a mobile-friendly tool that doesn’t require any type of installations, downloads, or steep learning curves to be put in action.