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NeoDove Review

NeoDove
Our score: 8.0 User satisfaction: 95%

What is NeoDove?

NeoDove is an innovative CRM and contact center solution that improves the efficiency and productivity of telecallers and salespersons across businesses and industries in engaging with prospects and customers. NeoDove allows users to make personalized communications and follow-ups with customers through calls, emails, SMS, and WhatsApp. 

They can also automatically gather leads from websites, marketplaces, and social media platforms and handle them all in one place. NeoDove provides a built-in, cloud-based phone system that streamlines their calling processes and activities. This cloud telephony enables them to automatically dial customers’ numbers from their mobile phones, receive calls via virtual phone numbers, and generate leads and handle customers’ issues using an IVR.

Team monitoring and management features are included in NeoDove too. Your team members can use customizable scripts, call prospects directly from a web portal, and automatically route qualified leads. Moreover, you can gain insights into your teams’ productivity and performance in real-time. 

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Overview of NeoDove Benefits

Cloud-Based Telephony 

You can implement NeoDove’s built-in, cloud telephony to streamline and enhance lead generation and customer engagement. You’ll do this  without worrying about the expenses and difficulties of infrastructure deployment and maintenance. The cloud-based phone system provides features for your telecallers and salespersons to create seamless communications with prospects and customers and increase their efficiency and productivity.

For instance, you can set up virtual international or local numbers to immediately route inbound calls to the right agents based on customers’ specific needs. Users can also automatically and progressively dial numbers and communicate with prospects and customers from anywhere and at anytime via a web portal or mobile app. 

Lead Management 

NeoDove allows automated and centralized lead management. Users will be able to directly and instantly capture leads found in various marketplaces and lead generation sites, like 99acres, JustDial, Magicbricks, and Indiamart. Using IVRs and web forms, they can also automatically push leads from websites and social media platforms into NeoDove.

They can monitor, nurture, and engage all these leads throughout the sales funnel within NeoDove. NeoDove provides the capability to set schedules and notifications for lead follow-ups, automatically route qualified leads to appropriate teams and agents, and track leads’ entire journey. This aids in increasing your conversion and sales rates, letting you ensure that no valuable prospects will fall through the cracks. 

Team Performance & Productivity

The CRM and contact center solution makes it easy for you to monitor and manage your teams’ performance and productivity. You’ll track and analyze the login, break, and call hours of every team member. 

Your team members can also utilize a user interface where they can capture and store information in any language they prefer. Furthermore, they can use scripts with customizable questions and data fields to effectively interact with prospects and customers and get positive responses from them. 

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Overview of NeoDove Features

  • Ready-to-Use Cloud Telephony
  • Auto Dialing
  • IVR System
  • Virtual Numbers
  • Platform Integrations
  • Cross-Channel Engagement
  • Centralized Lead Management
  • Lead Routing
  • Team Management
  • Productivity Analytics
  • Customizable Scripts
  • Multilingual Interface
  • Web Portal & Mobile App

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

NeoDove Position In Our Categories

Since businesses have unique business-related needs, it is practical that they avoid seeking a one-size-fits-all, “perfect” system. Nevertheless, it would be difficult to pinpoint such application even among widely used software systems. The rational thing to undertake would be to jot down the numerous chief factors that call for a scrutiny including essential features, costing, technical skill capability of staff members, organizational size, etc. After which, you should double down on your product research through and through. Have a look at these NeoDove analyses and scrutinize the other software solutions in your shortlist in detail. Such well-rounded product research can make sure you keep away from unfit applications and select the one which includes all the features your business requires.

Position of NeoDove in our main categories:

TOP 50

NeoDove is one of the top 50 Business Phone Systems products

TOP 500

NeoDove is one of the 500 CRM Software products

TOP 500

NeoDove is one of the top 500 Sales Tools products

If you are considering NeoDove it may also be beneficial to investigate other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.

Since each organization has specific business needs, it is sensible for them to abstain from searching for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a system even among widely used software solutions. The clever thing to do would be to catalog the various essential aspects that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some NeoDove Business Phone Systems reviews and check out each of the other apps in your shortlist in detail. Such exhaustive homework can ensure you weed out ill-fitting applications and zero in on the solution that provides all the elements you require for business success.

How Much Does NeoDove Cost?

NeoDove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are NeoDove pricing details?

NeoDove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NeoDove’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 37
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Business Phone Systems it’s important not only to learn how experts score it in their reviews, but also to discover whether the actual clients and businesses that bought it are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NeoDove reviews across a wide range of social media sites. The information is then presented in an easy to understand format showing how many customers had positive and negative experience with NeoDove. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NeoDove?

NeoDove integrates with:

  • Magicbricks
  • Home online
  • Housing.com
  • 99Acres
  • Google Sheets
  • Facebook Ads
  • JustDial
  • WhatsApp
  • Indiamart
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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