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NeoDove Review

NeoDove
Our score: 8.0 User satisfaction: 95%

What is NeoDove?

NeoDove is an innovative CRM and contact center solution that improves the efficiency and productivity of telecallers and salespersons across businesses and industries in engaging with prospects and customers. NeoDove allows users to make personalized communications and follow-ups with customers through calls, emails, SMS, and WhatsApp. 

They can also automatically gather leads from websites, marketplaces, and social media platforms and handle them all in one place. NeoDove provides a built-in, cloud-based phone system that streamlines their calling processes and activities. This cloud telephony enables them to automatically dial customers’ numbers from their mobile phones, receive calls via virtual phone numbers, and generate leads and handle customers’ issues using an IVR.

Team monitoring and management features are included in NeoDove too. Your team members can use customizable scripts, call prospects directly from a web portal, and automatically route qualified leads. Moreover, you can gain insights into your teams’ productivity and performance in real-time. 

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Overview of NeoDove Benefits

Cloud-Based Telephony 

You can implement NeoDove’s built-in, cloud telephony to streamline and enhance lead generation and customer engagement. You’ll do this  without worrying about the expenses and difficulties of infrastructure deployment and maintenance. The cloud-based phone system provides features for your telecallers and salespersons to create seamless communications with prospects and customers and increase their efficiency and productivity.

For instance, you can set up virtual international or local numbers to immediately route inbound calls to the right agents based on customers’ specific needs. Users can also automatically and progressively dial numbers and communicate with prospects and customers from anywhere and at anytime via a web portal or mobile app. 

Lead Management 

NeoDove allows automated and centralized lead management. Users will be able to directly and instantly capture leads found in various marketplaces and lead generation sites, like 99acres, JustDial, Magicbricks, and Indiamart. Using IVRs and web forms, they can also automatically push leads from websites and social media platforms into NeoDove.

They can monitor, nurture, and engage all these leads throughout the sales funnel within NeoDove. NeoDove provides the capability to set schedules and notifications for lead follow-ups, automatically route qualified leads to appropriate teams and agents, and track leads’ entire journey. This aids in increasing your conversion and sales rates, letting you ensure that no valuable prospects will fall through the cracks. 

Team Performance & Productivity

The CRM and contact center solution makes it easy for you to monitor and manage your teams’ performance and productivity. You’ll track and analyze the login, break, and call hours of every team member. 

Your team members can also utilize a user interface where they can capture and store information in any language they prefer. Furthermore, they can use scripts with customizable questions and data fields to effectively interact with prospects and customers and get positive responses from them. 

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Overview of NeoDove Features

  • Ready-to-Use Cloud Telephony
  • Auto Dialing
  • IVR System
  • Virtual Numbers
  • Platform Integrations
  • Cross-Channel Engagement
  • Centralized Lead Management
  • Lead Routing
  • Team Management
  • Productivity Analytics
  • Customizable Scripts
  • Multilingual Interface
  • Web Portal & Mobile App

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products our B2B experts find especially valuable for companies

NeoDove Position In Our Categories

Keeping in mind businesses have distinctive business-related needs, it is only prudent that they steer clear of selecting a one-size-fits-all, ideal software product. Regardless, it is nearly futile to find such application even among popular software products. The practical thing to do should be to note down the various key functions that require careful thought like major features, budget, technical skill levels of staff members, company size, etc. Thereafter, you should do the research fully. Have a look at these NeoDove review articles and explore each of the applications in your list in detail. Such well-rounded product investigation ensures you weed out mismatched software products and subscribe to the one which offers all the aspects your business requires.

Position of NeoDove in our main categories:

TOP 50

NeoDove is one of the top 50 Business Phone Systems products

TOP 500

NeoDove is one of the 500 CRM Software products

TOP 500

NeoDove is one of the top 500 Sales Tools products

If you are interested in NeoDove it could also be sensible to analyze other subcategories of Business Phone Systems listed in our database of B2B software reviews.

It's essential to realize that almost no app in the Business Phone Systems category is going to be a perfect solution able to meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few NeoDove Business Phone Systems reviews first as some software may excel exclusively in a really small group of applications or be prepared with a very specific type of industry in mind. Others may work with an idea of being easy and intuitive and consequently lack complicated functions welcomed by more experienced users. There are also services that support a wide group of users and give you a rich feature set, but this in most cases comes at a more significant cost of such a service. Be certain that you're aware of your requirements so that you get a software that offers specifically the functionalities you look for.

How Much Does NeoDove Cost?

NeoDove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are NeoDove pricing details?

NeoDove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NeoDove’s enterprise pricing information is available only on request.

User Satisfaction

Positive Social Media Mentions 37
Negative Social Media Mentions 0

We know that when you make a decision to buy a Business Phone Systems it’s important not only to find out how professionals evaluate it in their reviews, but also to check whether the real users and businesses that purchased this software are indeed happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NeoDove reviews across a broad array of social media sites. The data is then displayed in an easy to understand way showing how many customers had positive and negative experience with NeoDove. With that information at your disposal you will be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NeoDove?

NeoDove integrates with:

  • Magicbricks
  • Home online
  • Housing.com
  • 99Acres
  • Google Sheets
  • Facebook Ads
  • JustDial
  • WhatsApp
  • Indiamart
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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