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NetDispatcher Review

NetDispatcher
Our score: 6.5 User satisfaction: 100%

What is NetDispatcher?

NetDistpatcher is a web-based platform designed for field service companies. The system is created to address the needs and requirements of both office staff and their agents and technicians out in the field. NetDispatcher is widely used by professionals in many industries, including landscaping, HVAC, manufacturing, and other verticals. With NetDispatcher, office personnel and field workers are equipped with tools and features to help them perform their respective tasks, such as handling the sales process, placing work orders, dispatching calls, and invoicing for work. The platform also comes with a module for customizable reporting.

NetDispatcher’s scheduling and dispatch tool gives businesses drag and drop capability and real-time dispatching functionality. Field users can see their tasks for the day, update orders for invoicing and more. GPS tools allow office personnel to monitor who’s out in the field, their current location, the progress of their work and more..

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Overview of NetDispatcher Benefits

In a nutshell, NetDispatcher makes field service management a whole lot easier by automating all the administrative workflows. It bridges the gap between your entire office and your field staff electronically and in real time. Give your staff at the field and the office immediate access to business information they need to get the job done and you’ll never see the need for pen and paper again. The system can be tailored to suit the needs and demands of your business, giving you flexibility you don’t get from other products.

NetDispatcher comes with loads of features and functionalities that streamline field service management tasks. Users can effortlessly connect schedules between the office and field staff: all your field personnel and office staff are given immediate and quick access to all business records through any mobile device. With NetDispatcher’s time management tools, people can easily set, update, and cancel schedules with just a few instantaneous push notifications.

The system effectively diminishes instances of errors caused by oversight and poor human performance when it comes to paperwork. Thus, NetDispatcher contributes to significantly increasing your ROI as it puts all your critical customer information, billing records, and other documents in a safe and secure online database that is easily accessed through a simple point and click interface. Massive integration with the leading business and accounting packages including QuickBooks and many others out of the box will surely make all your accounting tasks easy, fast, and accurate.

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Overview of NetDispatcher Features

  • Simple, form-based work orders
  • Streamlined customer follow up ordering
  • Task management
  • Task reminders
  • Real-time dispatch
  • Drag-and-drop scheduling
  • Real-time reporting
  • Send and receive job updates instantly
  • Eliminate paperwork
  • Automate time tracking

NetDispatcher Position In Our Categories

Since companies have distinctive business-related wants, it is prudent that they abstain from adopting a one-size-fits-all, “perfect” software solution. Needless to say, it would be difficult to try to discover such an app even among widely used software products. The best step to undertake should be to take note of the varied major factors that require consideration like essential features, costing, technical skill aptitude of the employees, business size, etc. The second step is, you should follow through your product research fully. Go over these NetDispatcher evaluations and explore the other software systems in your list in detail. Such well-rounded research ensure you drop ill-fitting applications and choose the one which meets all the function your business requires.

Position of NetDispatcher in our main categories:

TOP 500

NetDispatcher is one of the top 500 Project Management Software products

It is crucial to realize that almost no app in the Field Service Management Software - FSM category is a perfect solution able to meet all the goals of all business types, sizes and industries. It may be a good idea to read a few NetDispatcher Field Service Management Software - FSM reviews first as some software can excel only in a really narrow set of applications or be prepared with a very specific industry in mind. Others can operate with an idea of being easy and intuitive and consequently lack complicated elements welcomed by more experienced users. You can also come across services that cater to a large group of users and give you a complex feature base, however that in most cases comes at a more expensive price of such a solution. Make sure you're aware of your needs so that you get a service that offers all the elements you look for.

How Much Does NetDispatcher Cost?

NetDispatcher Pricing Plans:

Free Trial

Silver Plan

$19/month/user (billed annually)

Gold Plan

$29/month/user (billed annually)

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What are NetDispatcher pricing details?

NetDispatcher Pricing Plans:

Free Trial

Silver Plan

$19/month/user (billed annually)

Gold Plan

$29/month/user (billed annually)

Silver Plan – $19/month/user (billed annually)

  • Core Field Service Management
  • Automation and Triggers
  • Time and Attendance
  • Mobile
  • Invoicing and Payment
  • Spot GPS Tracking
  • Online Training Academy
  • Email Support

Gold Plan – $29/month/user (billed annually)

  • All Silver Plan features
  • Free Email and Phone Support
  • 1-on-1 Training Sessions
  • Weekly Training Plans
  • Integrations (QuickBooks, Sage, VersAccounts, MS NAV)

Platinum Plan – Custom Pricing

  • All Gold Plan features
  • Customized Weekly Training Plans

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We realize that when you make a decision to buy a Field Service Management Software - FSM it’s crucial not only to find out how professionals rank it in their reviews, but also to find out if the actual people and enterprises that use it are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and NetDispatcher reviews across a broad array of social media sites. The data is then featured in an easy to understand way indicating how many customers had positive and negative experience with NetDispatcher. With that information at hand you will be prepared to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • SaaS
  • Cloud Hosted

Language Support

  • English
  • Europe
  • Latin America
  • Middle-East

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NetDispatcher?

NetDispatcher integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • Microsoft Dynamics NAV
  • TimeOffManager Online Edition
  • American Home Shield
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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