Qualaroo Review

PROS: The best part about qualaroo is that it doesn’t feel like a hassle (for us or for our users). Easy to set up, the surveys are subtle, and we get meaningful responses. The fact that we can adjust the pricing based on response volume is also a big plus. We don’t have to pay for more than we need (so budget-friendly).

CONS: Maybe a dark mode for the interface would be nice. It’s not a dealbreaker, but I’d find it easier on the eyes during late-night work sessions.

PROS: Getting customer feedback is ridiculously easy now. Setting up a survey takes no time at all, and the fact that we can target users based on their behavior? Big win. No more guessing what’s working—we get real-time insights straight from our users. Plus, the pricing is super flexible. And it’s scalable (wow!)

CONS: Would be nice to have a downloadable or on-premise version, especially for in-house work. Also, a dark mode would be great—staring at a bright screen all day can be tiring.

PROS: Qualaroo is so simple and that’s what I appreciate the most. I don’t need to be a data expert to set up surveys or interpret results. The nudges feel natural and they don’t disrupt the user experience. Total game changer. The pricing is also flexible (great for us as we don’t always need the same number of responses every month). Reports are also clear and to the point.

CONS: I do wish there was a dedicated account manager for the free plan. Sometimes, I just have a quick question and would love to get help without having to dig through support docs.

PROS: Qualaroo's strength lies in its flexibility and ease of use. The survey builder is highly intuitive, allowing us to create targeted surveys with various question types and logic flows. This level of customization has been crucial for gathering specific insights from different customer segments.

CONS: The platform's overall quality is commendable, but incorporating more enhanced data visualization would be valuable.

PROS: One of the best features of Qualaroo is that you can easily embed these surveys into your mobile app in the form of Nudges. My team and I use Qualaroo regularly, specifically in the prototyping/testing phase, because it helps us identify and work on problems that need fixing. Overall, it's a great tool for making data-driven decisions.

CONS: The reporting system is not exactly very detailed, so scanning through specific insights can be a little time-consuming.

PROS: We need to collect survey data relevant to the product issues we're trying to solve from the people who matter, which is why I like the advanced targeting options in Qualaroo. The fact that you can target users by their identity, geographic locations, API, and whitelist/blacklist just makes data collection extremely precise and contextual.

CONS: The dashboard could use some improvements because it doesn’t give out enough information to work with.

PROS: Building surveys through Qualaroo is extremely simple, and that’s the best part of using Qualaroo. I just have to log in to the Qualaroo website, select the type of survey I want to build, and it’s ready.

CONS: I don’t find anything problematic with it. It’s a simple tool and performs as intended.

PROS: Qualaroo offers multi-channel surveys that make gathering feedback really easy. I like that these surveys can be integrated anywhere, even on a mobile app, to help you gain contextual insights when testing new product updates.

CONS: The reporting section should have more filters so that you can easily extract the information you are looking for.

PROS: Qualaroo has tons of different surveying options, and you can collect feedback of any kind. The Nudges also work great in improving the survey experience by not interrupting visitors’ journey as pop-ups do. Also, the feedback data is analyzed in real-time, which makes the overall process much quicker and more seamless.

CONS: I would really like to see more placement options for Nudge. Also, the sentiment analysis chart could be slightly improved to track CSAT scores and mood metrics.

PROS: It is one of those survey tools that go beyond survey collection. Embedding survey links in emails is very easy, and it helps you collect feedback from your employees all at once. Also, email surveys are great for collecting feedback about employee morale and overall satisfaction.

CONS: There could have been more options to export the survey data for added flexibility.

PROS: There are tons of customization options that Qualaroo gives with its survey builder, and there is a huge scope for creating a diverse set of questionnaires with the help of multiple question types that it has to offer.

CONS: There is nothing that I found to be a problem. Everything works as intended.

PROS: The thing I like most about Qualaroo is that it is really easy to use, even for the people who are not the most tech-savvy. It’s got a well-built interface, and everything is clearly laid out.

CONS: Some of the integrations can be a little tricky to work with, but overall nothing deal breaking.

PROS: It is convenient to launch popup surveys that target specific demographics and behaviors without cluttering the website.

CONS: Qualaroo may bring in more variety in terms of the NPS templates for popup surveys.

PROS: Everything from installing the tool to creating and launching surveys was very easy. The tool has a wide range of customizable survey templates that save a lot of time and effort. We were able to collect feedback quickly and analyze it efficiently with advanced reporting features.

CONS: Nothing in particular since we did not explore the tool in detail but I would like to see more affordable pricing plans.

PROS: It is an easy tool to launch a survey with various exit-intent templates and advanced AI analytics.

CONS: We didn't face any problems yet.

PROS: Qualaroo is very easy to use and It provides multiple targeting options to choose from. Its Sentiment Analysis and AI-powered analytics and reports are its best features, which makes it better than its competitors.

CONS: As of now, we are using Qualaroo to collect website feedback, and we haven't faced any issues yet.

PROS: The level of customization, starting from the questions and answer options all the way through the targeting criteria (so many of them!) to the logo and color schemes (so that it appears like a natural part of my website instead of sticking out like a sore thumb) was great. And once I started getting the results from Sentiment Analysis, it seemed like “why hadn’t I done this before?”

CONS: The logic branching process could be better. I didn’t face any problems with straightforward surveys, but had to shift questions around to make the logic branching work to my liking. Perhaps it needs a more visual way of rearranging if/then type questions.