Spotler CRM Review

PROS: The software is easy to customize. Its design helps you to customize the app to get what you need from the system.

CONS: The only drawback is you cannot date and track notes. The notes field is offers simply as a large text box. This is not sufficient if you want to store the contextual history of notes.

PROS: The Really Simple Systems CRM is SO easy to use, really user-friendly and effiecent. For a small Company to use this to record cutomer details its such a great tool.

CONS: None

PROS: I have just started my business and was looking for a suitable entry level CRM system with robust features. I checked out all the popular CRM apps but they did not seem suitable for my needs. Then I came across Really Simple Systems and the free version impressed me. The paid features are robust which makes the app scalable and the pricing too is reasonable.

CONS: There are no visible minus points. I had a little trouble learning to customize fields, but on the whole the system is pretty intuitive.

PROS: RSS fits my needs perfectly. You can customize it to your requirements and it saves the cost of investing in an expensive big system. The pricing structure ensures you buy only what you need and the free trial gives you the chance to check beforehand if the app has the features you need.

CONS: I have no complaints at all as the software meets my expectations. The customer support and the pricing model are excellent. I have no issues with RSS.

PROS: It's very simple to use and would be easy for people of all ages to get to grips with quickly. People who've joined my company pick it up very fast.

CONS: The Marketing module could work a little better but I'm aware that they're improving that and are very responsive and receptive of any feedback I've provided.

PROS: It's simple easy to use layout with flexibility in the choice of what you can display to view your actions and sales funnel

CONS: It doesn't allow you to book the length of a meeting, only the start time but not the finish

PROS: I researched many web-based CRM software and selected Really Simple Systems because of its interface, screen layouts, and presented data. The app is not cluttered and helps me track my sales opportunities. The software meets my simple needs which are to keep track of my prospects, get reminders for follow-ups with clients, and keep track of my opportunities.

CONS: There are no visible drawbacks that I can point fingers at though I am still a relatively new user. I suggested them to add pushed emailed reminders for due tasks and they replied that they were going to add this feature in the future.

PROS: Simplicity of use is excellent. I've used a number of CRM tools over the last 20 years and RSS is the one that I consistently recommend for small businesses.

CONS: Reporting is very good but I can understand why many users prefer to use templates rather than develop their own reports from scratch. Fortunately, RSS provide a wide range of templates.

PROS: Simplicity, easy to use, and can be accessed from anywhere

CONS: The notes field for Accounts could be larger, or better expandable (at present you have to scroll down through a narrow box)

PROS: Has integration with some other leading programs and email systems like exchange/outlook, google, Kashflow, Sage business cloud, Xero

CONS: Task and activities creation is poor as it doesn’t go to after today’s current time or show the times at all without pressing the clock button. It will not save any task or activities with error “Mandatory-field please check your changes for errors” when entering any date and time no matter what I put in there Cannot make a task without finding a contact first, sometimes you just want to remember something not related to a contact. Reports don’t work the All activity one produces “There were no results, please try changing your report options.”

PROS: RSS helps me organize everything in one place. We prefer this system to a larger platform like Sales pro as RSS is less expensive. The software is cloud-based and helps me keep my tasks, contacts, and clients organized in a single location. The advantages are it is easy to use, affordable, and convenient.

CONS: RSS offers limited customization capability. I cannot organize as per the needs of my business. I cannot create subcategories of a company that has subsidiaries. I also cannot enter traces like outside calls, prospecting, and sales calls. This feature would be helpful as presently the tasks option does not classify or organize the task.

PROS: Very simple CRM system that is effective and easy to customize to just about any size business.

CONS: None that I use

PROS: The responsive RSS customer support agents helped us to customize our user interface.

CONS: Our company is based in the US and RSS is based in the UK. They do not have a US support branch and do not provide 24/7 support. Sometimes, this delays their response to our support issues.

PROS: I love RSS. The support is outstanding. The interface is highly customizable and intuitive.

CONS: The reports take a little bit of manuevering to figure out.

PROS: I wanted a simple CRM to manage our business leads. We use the free version and it provides the features we need without unnecessary confusion and clutter.

CONS: The app lacks a refined user-facing design. I had a few issues with the user interface in the beginning and had to contact the support agents to resolve the concerns.

PROS: Easy to use, easy to access, no issues with reliability, uptime etc. Easy to manage users and change things. We're not trying to do anything fancy except store actions and details in one place so probably haven't exploited its full potential yet - still using the 2 user free version which is a great option while we are small, broke and finding out if this is the product for us.

CONS: When deleting accounts there seems to be no way to 'export' old data for archiving elsewhere (and therefore decluttering without totally losing old contact/account data. The only way I can do this is by a 'report' which can be exported into .csv but have yet to successfully open a meaningful excel spreadsheet. So resigned to having pdf only and if the data is large it just falls off the page and is lost!

PROS: Integration with Xero

CONS: Support. I reported an issue with the email forwarding feature as the stopped working and caused email bounce back. I reported this in a live catch (I think with someone called David). That was very hard work. I was told that someone would be in touch (one got in touch). I then sent an email about this, but again no response. I thought i would call and report this, I spoke to a lady how said she would forward my message on and someone would get back to me. this started about 4 months ago and I still haven't heard back.

PROS: Easy to use. For a business such as our that relies on being able to easily send our e mail shots and track the response its ideal. Compared with bigger names such as Salesforce or Act its also very good money

CONS: Whilst they have introduced the ability for emails to be linked to contact details so we could keep all customer communications in one place, it was a bit buggy and we stopped using it

PROS: Ease of use, simple to setup. Easy to update activities & tasks

CONS: Mobile aspect could be better

PROS: It is easy and simple to use, with good flexibility. We can easily tabulate our customer requirements and make appropriate responses and take pro-active actions

CONS: better integration with other systems would be worthwhile

PROS: It captures all what we need and it's very easy to use, which we can created our own reporting criteria reports.

CONS: When you close an opportunity it needs to take you back to the location you were in the opportunity list, instead it always takes you back to the last entry, so you ten have to scroll through pages of opportunities to get you to where you were.

PROS: It is quick and easy to use. I capture my sales activity - tracking my emails and calls and progress against the new business opportunities I am working on. For a sales person, any CRM needs to have zero lag when using it and this one is the best I've used. I like the layout and the easy nature of adding or searching for information. I wouldn't like to be without it to be honest! Another feature I like is the easy way you can export your data if you need to work with it for a report.

CONS: None

PROS: The system is easy to use and customise to suit the areas of data I need for my business. I love that all my CRM data can be stored in one place as well as invoices, word docs etc and that its searchable.

CONS: Older entries in our CRM had some issues syncing with Sage Accounting, with any new entries its simple.

PROS: The customization level of this program is, in my opinion, what sets it apart. Many other CRMs claim to be a one size fits all program, which is never the truth, there is always something lacking. With Really Simple Systems, even if it doesn't exist, the user can simply modify or create what's needed, and problem solved. wh

CONS: I really haven't been able to identify a problem spot or an area that could work better. Any problem spots can simple be redisigned due to the high level of customization.

PROS: It is very simple to use and enable easy tracking of prospects and customers to assist marketing and sales efforts, it is very easy to use and does exactly what I need.

CONS: No problems at all.

PROS: Easy to use and understand with simple and effective custom options.

CONS: Not the best looking in terms of design and aesthetics - not that that makes it any the less effective in terms of functionality.

PROS: I like many aspects of Really Simple Systems. I use this CRM software to manage my partner relationships and utilize features such as contact management, task management, document storage, and note tracking. There are many other features I do not use. One good thing is the vendor constantly keeps upgrading versions and improves the software continuously.

CONS: I have no complaints at all about RSS.

PROS: I used the free version so was able to save money. I was attracted by the Xero integrations as I use Xero to serve my clients.

CONS: There is no Android app, Gmail extension, or Google Chrome extension. The lack of these features makes it a poor fit for my business needs. I searched the Google Play Store but could not find the mobile app.

PROS: Really Simple Systems CRM is easy to set up and use. These aspects are important for cloud-based apps. Plus, their setup videos and customer support are top notch.

CONS: There are only a few minor drawbacks. It was initially difficult to follow the FAQ and Help sections. Plus, the blue and white color scheme seems a bit odd and old-fashioned.

PROS: Really Simple Systems is user-friendly and we use it to maintain documents and data. It offers the ability to schedule activities and tasks on your opportunities and prospects. The pricing packages are affordable and the simple system is easy to use.

CONS: Right now you can set up tasks on the account level. We should also be able to set up tasks on the contact level which would give easy access to contact email addresses and phone numbers.

PROS: The best part of this product for me is that it is easy to use.

CONS: NO problems

PROS: The task manager is easy to use, and can fit many different models.

CONS: The sales tracking isn't the best.

PROS: The product is probably the easiest and simplest to use.

CONS: I wish it interfaced with Quickbooks

PROS: Intuitive and easy for a very small non techie business like mine to get up and running instantly but would work for any size business. Easy to customize with many great features.

CONS: No problems so far.

PROS: I love that this product grows with your business needs. It starts out Free when you only need a little and then as you grow, you will apply the additional desired items.

CONS: So far I have not stumbled upon any issues.

PROS: Simple to use and easy to learn the software with no previous experience.

CONS: Nothing

PROS: The best aspect for our organization is that it is a free and convenient way to track clients for one of our programs. Everything can be kept in one place and it's easy!

CONS: Some of the functions aren't as user friendly as we'd like, but once you figure it out, it's not such a problem.