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Snapforce Review
What is Snapforce?
Snapforce is an SaaS tool designed to provide all your business’ key operation solutions, right from automating how you handle and engage with contacts, to the technologies that allow you to communicate with them effectively.
Its Prodigy system allows you to conduct work and connect with teammates from about anywhere with your mobile devices. The comprehensive platform allows you to make the most of email, document handling, lead tracking, while providing your clients their own web portal to encourage them to maximize their relationship with you.
A robust sales tool, invoices and payment system cover your transaction needs, while advanced lead and forecasting tools gives you more insights to convert leads to paying customers.
Show MoreOverview of Snapforce Benefits
- Account management: You can see a list of all your business accounts and interactions, and customize them using logical filtering. Utilize the visual map feature to see where your contacts are located.
- Custom dashboards: Monitor performance and forecast sales with a sales leader board, pipeline reports, and important metrics.
- Event scheduling and management: Create events directly from individual records, integrate your Snapforce calendar with your other calendars, and send invites and reminders.
- Call center tools: Snapforce offers call screening, call transfer, automatic call distribution (ACD), and interactive voice response (IVR).
- Call center dashboards: Monitor agent performance and identify trends with custom dashboards and reports, as well as pre-built reports like call volume reports.
- Telephony: Snapforce provides a voicemail system that lets users hold up to 500 voicemails in their CRM. They can also utilize the CRM for unlimited conference calls.
- Case management: The CRM offers a client portal that can be customized to match your brand. Users can resolve support cases using auto-responders and comments.
Overview of Snapforce Features
- Audio and video conferencing
- Auto attendant scripts
- Automatic call distribution (ACD)
- Call center reports
- Case management
- Client portal
- Custom reports and dashboards
- Document management module
- Email provider sync
- Email templates
- Event calendar and scheduling
- Interactive voice response (IVR)
- Leads, contacts, and accounts
- Opportunity tracking
- Orders and invoices
- Sales leader boards
- Sales pipeline reports
- Snapforce email client
- Voicemail and mailbox folders
- Voicemail-to-email
How Much Does Snapforce Cost?
Snapforce Pricing Plans:
Free Trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month
What are Snapforce pricing details?
Snapforce Pricing Plans:
Free Trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month
Snapforce offers three editions:
Professional: $25/user/month
- 3 users minimum
- Case management
- Deal tracking
- Document storage
- Event management
- Geolocation
- Leads, contacts, and accounts
- Standard dashboards
Enterprise: $45/user/month
All Professional features plus:
- Custom dashboards
- Custom reports
- Email sync
- Orders and invoicing
- Products
- Project management
- Sales forecasting
Ultimate: $60/user/month
All Enterprise features plus:
- Audio and video conferencing
- Call recording
- Email marketing
- Telephony
- Territory management
- Unlimited records
- Voicemail-to-email
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to purchase a CRM Software it’s crucial not only to find out how professionals rank it in their reviews, but also to check if the actual users and businesses that purchased it are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Snapforce reviews across a vast array of social media sites. The information is then featured in an easy to digest way indicating how many people had positive and negative experience with Snapforce. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Snapforce?
Snapforce offers the following CRM integrations:
- Net
- Constant Contact
- MailChimp
- Microsoft Outlook
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