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Snapforce REVIEW

CRM Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.5

What is Snapforce?

Snapforce is an SaaS tool designed to provide all your business’ key operation solutions, right from automating how you handle and engage with contacts, to the technologies that allow you to communicate with them effectively.

Its Prodigy system allows you to conduct work and connect with teammates from about anywhere with your mobile devices. The comprehensive platform allows you to make the most of email, document handling, lead tracking, while providing your clients their own web portal to encourage them to maximize their relationship with you.

A robust sales tool, invoices and payment system cover your transaction needs, while advanced lead and forecasting tools gives you more insights to convert leads to paying customers.

Overview of Snapforce Benefits

  • Account management: You can see a list of all your business accounts and interactions, and customize them using logical filtering. Utilize the visual map feature to see where your contacts are located.
  • Custom dashboards: Monitor performance and forecast sales with a sales leader board, pipeline reports, and important metrics.
  • Event scheduling and management: Create events directly from individual records, integrate your Snapforce calendar with your other calendars, and send invites and reminders.
  • Call center tools: Snapforce offers call screening, call transfer, automatic call distribution (ACD), and interactive voice response (IVR).
  • Call center dashboards: Monitor agent performance and identify trends with custom dashboards and reports, as well as pre-built reports like call volume reports.
  • Telephony: Snapforce provides a voicemail system that lets users hold up to 500 voicemails in their CRM. They can also utilize the CRM for unlimited conference calls.
  • Case management: The CRM offers a client portal that can be customized to match your brand. Users can resolve support cases using auto-responders and comments.

Overview of Snapforce Features

  • Audio and video conferencing
  • Auto attendant scripts
  • Automatic call distribution (ACD)
  • Call center reports
  • Case management
  • Client portal
  • Custom reports and dashboards
  • Document management module
  • Email provider sync
  • Email templates
  • Event calendar and scheduling
  • Interactive voice response (IVR)
  • Leads, contacts, and accounts
  • Opportunity tracking
  • Orders and invoices
  • Sales leader boards
  • Sales pipeline reports
  • Snapforce email client
  • Voicemail and mailbox folders
  • Voicemail-to-email

Snapforce Position In Our Categories

Position of Snapforce in our main categories:

500

Snapforce is one of the top 500 CRM Softwareproducts

500

Snapforce is one of the 500
CRM Software products


If you are considering Snapforce it could also be a good idea to analyze other subcategories of Best CRM Software listed in our base of SaaS software reviews.Customer Service Software, Online CRM Software, Social CRM Software

Every enterprise has different needs and requires an application that can be personalized for their size, type of employees and customers, and the particular industry they are in. For these reasons, no software can proffer perfect functionality out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some Snapforce reviews and ask yourself do you want basic tools or do you want complex features? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to help your search. There are plenty of aspects that you need to mull over and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the system that offers all that you require to boost your organization effectiveness and productivity.

How Much Does Snapforce Cost?

Snapforce Pricing Plans:
Free trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month

Snapforce offers three editions:

Professional: $25/user/month

  • 3 users minimum
  • Case management
  • Deal tracking
  • Document storage
  • Event management
  • Geolocation
  • Leads, contacts, and accounts
  • Standard dashboards

Enterprise: $45/user/month

All Professional features plus:

  • Custom dashboards
  • Custom reports
  • Email sync
  • Orders and invoicing
  • Products
  • Project management
  • Sales forecasting

Ultimate: $60/user/month

All Enterprise features plus:

  • Audio and video conferencing
  • Call recording
  • Email marketing
  • Telephony
  • Territory management
  • Unlimited records
  • Voicemail-to-email

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Snapforce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Snapforce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Snapforce pricing details?

Snapforce Pricing Plans:
Free trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month

Snapforce offers three editions:

Professional: $25/user/month

  • 3 users minimum
  • Case management
  • Deal tracking
  • Document storage
  • Event management
  • Geolocation
  • Leads, contacts, and accounts
  • Standard dashboards

Enterprise: $45/user/month

All Professional features plus:

  • Custom dashboards
  • Custom reports
  • Email sync
  • Orders and invoicing
  • Products
  • Project management
  • Sales forecasting

Ultimate: $60/user/month

All Enterprise features plus:

  • Audio and video conferencing
  • Call recording
  • Email marketing
  • Telephony
  • Territory management
  • Unlimited records
  • Voicemail-to-email

What integrations are available for Snapforce?

Snapforce offers the following CRM integrations:

  • Net
  • Constant Contact
  • MailChimp
  • Microsoft Outlook

 

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