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Snapforce REVIEW

CRM Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.5

What is Snapforce?

Snapforce is an SaaS tool designed to provide all your business’ key operation solutions, right from automating how you handle and engage with contacts, to the technologies that allow you to communicate with them effectively.

Its Prodigy system allows you to conduct work and connect with teammates from about anywhere with your mobile devices. The comprehensive platform allows you to make the most of email, document handling, lead tracking, while providing your clients their own web portal to encourage them to maximize their relationship with you.

A robust sales tool, invoices and payment system cover your transaction needs, while advanced lead and forecasting tools gives you more insights to convert leads to paying customers.

Overview of Snapforce Benefits

  • Account management: You can see a list of all your business accounts and interactions, and customize them using logical filtering. Utilize the visual map feature to see where your contacts are located.
  • Custom dashboards: Monitor performance and forecast sales with a sales leader board, pipeline reports, and important metrics.
  • Event scheduling and management: Create events directly from individual records, integrate your Snapforce calendar with your other calendars, and send invites and reminders.
  • Call center tools: Snapforce offers call screening, call transfer, automatic call distribution (ACD), and interactive voice response (IVR).
  • Call center dashboards: Monitor agent performance and identify trends with custom dashboards and reports, as well as pre-built reports like call volume reports.
  • Telephony: Snapforce provides a voicemail system that lets users hold up to 500 voicemails in their CRM. They can also utilize the CRM for unlimited conference calls.
  • Case management: The CRM offers a client portal that can be customized to match your brand. Users can resolve support cases using auto-responders and comments.

Overview of Snapforce Features

  • Audio and video conferencing
  • Auto attendant scripts
  • Automatic call distribution (ACD)
  • Call center reports
  • Case management
  • Client portal
  • Custom reports and dashboards
  • Document management module
  • Email provider sync
  • Email templates
  • Event calendar and scheduling
  • Interactive voice response (IVR)
  • Leads, contacts, and accounts
  • Opportunity tracking
  • Orders and invoices
  • Sales leader boards
  • Sales pipeline reports
  • Snapforce email client
  • Voicemail and mailbox folders
  • Voicemail-to-email

Snapforce Position In Our Categories

Position of Snapforce in our main categories:

500

Snapforce is one of the top 500 CRM Softwareproducts

500

Snapforce is one of the 500
CRM Software products


If you are considering Snapforce it might also be sensible to analyze other subcategories of Best CRM Software collected in our database of B2B software reviews.Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Since each organization has particular business requirements, it is advisable for them to abstain from looking for a one-size-fits-all ideal software application. Needless to say, it would be futile to try to find such a system even among popular software applications. The smart thing to do would be to list the various vital elements that need consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Snapforce reviews and check out each of the other apps in your shortlist in detail. Such exhaustive homework can make sure you reject ill-fitting applications and select the solution that provides all the aspects you need for business success.

How Much Does Snapforce Cost?

Snapforce Pricing Plans:
Free trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month

Snapforce offers three editions:

Professional: $25/user/month

  • 3 users minimum
  • Case management
  • Deal tracking
  • Document storage
  • Event management
  • Geolocation
  • Leads, contacts, and accounts
  • Standard dashboards

Enterprise: $45/user/month

All Professional features plus:

  • Custom dashboards
  • Custom reports
  • Email sync
  • Orders and invoicing
  • Products
  • Project management
  • Sales forecasting

Ultimate: $60/user/month

All Enterprise features plus:

  • Audio and video conferencing
  • Call recording
  • Email marketing
  • Telephony
  • Territory management
  • Unlimited records
  • Voicemail-to-email

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Snapforce reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Snapforce. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

37

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Snapforce pricing details?

Snapforce Pricing Plans:
Free trial
Professional
$25/user/month
Enterprise
$45/user/month
Ultimate
$60/user/month

Snapforce offers three editions:

Professional: $25/user/month

  • 3 users minimum
  • Case management
  • Deal tracking
  • Document storage
  • Event management
  • Geolocation
  • Leads, contacts, and accounts
  • Standard dashboards

Enterprise: $45/user/month

All Professional features plus:

  • Custom dashboards
  • Custom reports
  • Email sync
  • Orders and invoicing
  • Products
  • Project management
  • Sales forecasting

Ultimate: $60/user/month

All Enterprise features plus:

  • Audio and video conferencing
  • Call recording
  • Email marketing
  • Telephony
  • Territory management
  • Unlimited records
  • Voicemail-to-email

What integrations are available for Snapforce?

Snapforce offers the following CRM integrations:

  • Net
  • Constant Contact
  • MailChimp
  • Microsoft Outlook

 

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