Stride Review
What is Stride?
Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.
Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.
Show MoreOverview of Stride Benefits
Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.
Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.
Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.
Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.
Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.
Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.
Show MoreOverview of Stride Features
- Group Chat
- Direct Messaging
- Video Chat
- Voice Calling
- Audio/Video Conferencing
- File Sharing
- Group Screen Sharing
- Task and Decision Tracking
- Guest Access
- Message Editor
- Advanced User Management
- Search Function
- Per Room Notifications
- Status Setting
- Focus Mode
- Integration
- Mobile Apps
Stride Position In Our Categories
Since companies have distinctive business wants, it is practical that they abstain from settling on an all-encompassing, ideal software product. Nonetheless, it would be almost impossible to try to find such an app even among popular software systems. The correct step to undertake is to tabulate the numerous significant aspects that require scrutiny like major features, pricing, skill ability of staff, business size, etc. Then, you must perform the product research systematically. Read these Stride evaluations and scrutinize each of the software systems in your shortlist in detail. Such all-encompassing research ensures you drop ill-fitting software solutions and select the system which has all the features your business requires in growing the business.
Position of Stride in our main categories:
TOP
50
Stride is one of the top 50 Customer Support Software products
Since each company has unique business wants, it is advisable for them to desist from searching for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such an app even among popular software solutions. The intelligent thing to do would be to catalog the various vital factors that need consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Stride Customer Support Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth research can ensure you weed out ill-fitting systems and choose the app that presents all the aspects you require for business success.
How Much Does Stride Cost?
Stride Pricing Plans:
Free Trial
Standard
$3 per user/month
What are Stride pricing details?
Stride Pricing Plans:
Free Trial
Standard
$3 per user/month
Free
- Unlimited users
- Unlimited group chat rooms
- Unlimited direct messaging
- Unlimited group video meetings
- Unlimited voice meetings
- Built-in collaboration tools (Actions & Decisions)
- File sharing & 5GB storage
- 10 apps or bots
- Message history up to 25K messages
Standard – $3 per user/month
- Unlimited users
- Unlimited group chat rooms
- Unlimited direct messaging
- Unlimited group video meetings
- Unlimited voice meetings
- Built-in collaboration tools (Actions & Decisions)
- Unlimited file sharing & storage
- Unlimited apps and bots
- Unlimited message history
- Advanced Meetings functionality
- Group screen sharing
- Remote desktop control
- User management
User Satisfaction
Positive Social Media Mentions
122
Negative Social Media Mentions
6
We know that when you decide to buy a Customer Support Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to check whether the real users and enterprises that bought these solutions are actually content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Stride reviews across a vast array of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with Stride. With that information available you will be ready to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Stride?
Stride integrates with the rest of Atlassian’s tools and apps as well as hundreds of third-party software, platforms and services.
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