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SutiCRM Review

SutiCRM
Our score: 6.0 User satisfaction: 100%

What is SutiCRM?

SutiCRM is a web-based CRM software that automates the processes of sales, marketing, support, and contracts from a single platform. This solution helps companies nurture new leads and engage with new customers while building more robust relationships with existing ones. This easy-to-use application is ideal for businesses of all sizes. SutiCRM helps companies manage customer data and interactions.

It offers a complete view of what customers want, and easily integrates with your existing software apps to combine all business data. It also improves partner and supplier relationships. SutiCRM is used by numerous companies around the globe including top brands such as Yamaha, Four Seasons, Hyatt, and Accor. Its technology partners include Oracle, Microsoft, Sun, Apple, MySQL, and Nokia. The vendor offers a free trial as well as a free plan for three users. You can visit the product website to schedule a live demo and learn more about this application.

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Overview of SutiCRM Benefits

Management Benefits

You can reduce sales and marketing overhead. The app offers easy customization and smooth integration with other solutions. You can get real-time insight into overall marketing and sales performance. Explore dynamic reports and dashboards. Build more robust relationships with customers. Plus, make use of automatic billing and renewal of existing contracts.

Sales Benefits

You get a 360 degree view of customer data and follow-up activities. You can quickly respond to customer issues and minimize resolution time. Track and improve individual sales rep’s performance. Make use of real-time access to customer data, interactions and follow up daily team activities. Plus, you can update real-time information on the go.

Marketing Automation

SutiCRM streamlines your range of marketing activities and helps you reach your targeted audience through lead generation from various sources, targeted emails, effective campaigns, and lead assignments to the right sales reps.

Sales Automation

SutiCRM Sales Force Automation (SFA) automates business tasks from lead generation to sales forecasting. It includes Territory Management, Opportunity Management, Contact Management, Lead Management, Dashboards, Reports and more. The app helps you work with your team members to effectively achieve sales targets.

Social CRM

You can interact in real time with members on social media, convert them into prospects, and keep track of your existing and potential customers. Engage your targeted customers by posting on multiple social media networks with a single click.

Reports and Analytics

Gain insight into your lead-to-customer cycle through predefined reports for leads, accounts, opportunities, campaigns and more. You can generate role-based custom reports based on prospects, leads, opportunities, and accounts and export in various file formats. Top level managers can generate daily reports to track tasks performed by an employee. The sales velocity report provides real-time insight into your sales pipeline.

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Overview of SutiCRM Features

  • Campaign Management
  • Campaign Metrics
  • Web Lead Capture
  • Contact Management
  • Territory Management
  • Sales Quota Management
  • Sales Orders & Invoices
  • Forecast Sales
  • Revenue Waterfall Model
  • Role-based Security
  • Sales Tracking
  • Support Service Analytics
  • Manage Contracts
  • Manage Cases
  • Knowledge Base
  • Customer Profiling
  • Reports & Analytics
  • Activity Management
  • Email & Calendar
  • Document Management
  • Visitor Tracking
  • Mass Editing
  • Social Integrations
  • Inventory Management

What Problems Will SutiCRM Solve?

SutiCRM solves the following business problems:

  • Increasing the sales effectiveness
  • Keeping control of lead flow
  • Providing top quality customer support

SutiCRM Position In Our Categories

Knowing that businesses have particular business-related demands, it is wise they steer clear of going for a one-size-fits-all, ideal system. However, it is hard to try to come across such application even among branded software solutions. The rational thing to do would be to narrow down the various critical factors which entail deliberation including major features, costing, technical skill competence of staff, organizational size, etc. Thereafter, you must perform your research exhaustively. Read some of these SutiCRM reviews and explore the other software products in your list in detail. Such all-encompassing research guarantee you avoid unsuitable software products and pay for the system that offers all the function your business requires in sustaining growth.

Position of SutiCRM in our main categories:

TOP 500

SutiCRM is one of the top 500 CRM Software products

It's essential to realize that virtually no service in the CRM Software category is going to be a perfect solution that can match all the requirements of different company types, sizes and industries. It may be a good idea to read a few SutiCRM CRM Software reviews first as certain services might perform well only in a very small group of applications or be prepared with a very specific industry in mind. Others might work with an idea of being simple and intuitive and as a result lack advanced elements desired by more experienced users. You can also come across solutions that focus on a broad group of customers and offer a complex feature toolbox, however this in most cases comes at a more significant price of such a solution. Be certain that you're aware of your needs so that you purchase a software that offers exactly the elements you look for.

How Much Does SutiCRM Cost?

SutiCRM Pricing Plans:

Free Trial

Professional

$10/user/month

Premium

Contact vendor

Enterprise

Contact vendor

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What are SutiCRM pricing details?

SutiCRM Pricing Plans:

Free Trial

Professional

$10/user/month

Premium

Contact vendor

Enterprise

Contact vendor

SutiCRM has three plans for businesses to choose from. Here’s an overview:

Professional – $10/user/month

  • Contacts & Accounts
  • Reports & Analytics
  • Leads & Opportunities
  • Mobile Access (iPad, iPhone & Android)
  • Activity Management

Premium – by quote

  • All features of the Professional plan
  • Web Form Data Capture
  • Autoresponder Email
  • Campaign ROI Calculation
  • Campaign Automation
  • Sales Order
  • Advanced Workflow
  • Multiple Currencies
  • Mass Email
  • Data Management & Administration
  • Invoices
  • Quotes
  • Sales Forecasting
  • Customer Management

Enterprise – by quote

  • All features of the Premium plan
  • Territory Management
  • Website Visitors Tracking
  • Customer Profile Management
  • Reports Scheduler
  • Support Ticket Management
  • Contract Management
  • Knowledgebase with Common Resolutions
  • Automated Email to Ticket Creation
  • Waterfall Chart

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We know that when you decide to purchase a CRM Software it’s vital not only to see how experts evaluate it in their reviews, but also to discover if the real users and companies that bought this software are actually happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SutiCRM reviews across a vast array of social media sites. The information is then featured in an easy to digest format showing how many users had positive and negative experience with SutiCRM. With that information at your disposal you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SutiCRM?

SutiCRM integrates with several business systems and applications. Here are some examples:

  • E-Signature
  • Survey
  • Helpdesk
  • Salesforce
  • Quickbooks
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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