Tagove Review
What is Tagove?
Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website. Tagove also offers live call recording, instant file sharing, speech recognition, and call center support by automatically assigning calls to available support agents. You can also make use of one-way video support where only the user can see the advisor, as well as detailed analytic reports of real-time traffic, tracking, full chat history, and visitor journeys.
Show MoreOverview of Tagove Benefits
Voice Call
Tagove’s live chat software is integrated with a voice call option that allows your customers to make a phone call directly from your website.
Live Video Chat
No plugins or downloads needed. You can easily talk to your customers face-to-face straight from your website.
Text Chatting
Live text chat helps you to communicate and answer your customers’ questions instantaneously in real time.
Analytics
Tagove can help you find out which page customers are visiting the most and how long they are staying on your website.
Cloud Based
Tagove is a fully secure, cloud-based platform. It is accessible from anywhere and within any platform, which makes it cost effective.
Co-Browsing Software
Tagove’s two way co-browsing feature allows agents to see the exact pages their visitors are onto and guide them personally around the website. It works with the live chat as well as with the interactive voice call and video chat.
Live Call Recording
Tagove’s voice and video recording features let you record your calls in real time. Agents can use this feature to get live feedback from customers. Live call recording can help you to improve customer service and train your agents on customer queries.
Instant File Sharing
Agents and customers can use Tagove’s file sharing feature to easily share any type of files with each other via the chat window. The file-sharing is fully peer-to-peer encrypted so that the sensitive documents can be exchanged online with high security.
Statistics and Analytics
Analytics plays a big role in customer service. It gives insight on customer satisfaction and agents’ performance, and helps in problem identification before they escalate. Detailed data and quality reports help you measure success and stay on target.
Speech to Text
The ‘speech to text’ feature allows speech to be converted into text format. When you speak into the microphone, Tagove’s speech recognition software converts your spoken words into the text that appears on your screen.
Extensions and Plugins
Tagove offers a quick integration feature to connect with your website. It also has various types of plugins for content management system and extensions for all major browsers.
Show MoreOverview of Tagove Features
- Live video assistance
- Co-browsing software
- Live voice call
- Live text chat
- Screen sharing
- Live call recording
- Instant file sharing
- Statistics and analytics
- Speech to text
- Extensions and plugins
Awards & Quality Certificates
How Much Does Tagove Cost?
Tagove Pricing Plans:
Free Trial
Tagove Premium
$39 Per Agent/Month
What are Tagove pricing details?
Tagove Pricing Plans:
Free Trial
Tagove Premium
$39 Per Agent/Month
14 Days Free Trial
- Basic package with 14-day free trial for Live Video Chat software.
- Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.
Tagove Premium – $39 Per Agent/Month
- Live video chat
- Voice call
- Text chat
- Co-browsing
- Screen sharing
- Call recording
- Voice to text
Enterprise and bespoke package
A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.
User Satisfaction
Positive Social Media Mentions
36
Negative Social Media Mentions
0
We realize that when you make a decision to purchase a Customer Support Software it’s crucial not only to find out how professionals score it in their reviews, but also to check whether the real people and enterprises that bought it are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Tagove reviews across a broad array of social media sites. The data is then displayed in an easy to digest format showing how many users had positive and negative experience with Tagove. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Tagove?
- Joomla
- Magento
- Opencart
- osCommerce
- WordPress
- Shopify
- Drupal
- 3dcart
- Corecommerce
- Sparkpay
- Volusion
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