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Toonimo Review

Toonimo
Our score: 8.5 User satisfaction: 90%

What is Toonimo?

Toonimo is a SaaS digital walkthrough software that allows you to overlay a human voice and graphical annotations on your web pages to guide or orient web visitors. It aims to “humanize” the web user experience, especially when shopping for complicated products or viewing data that requires explaining.

The software is ideal for sales, marketing, and support. It can help assist online sellers to increase sales and conversions by guiding shoppers through the store. Likewise, it can help vendors to provide assistance while reducing helpdesk costs, or drive training and onboarding in their websites. Toonimo has custom plans for both small businesses and large enterprises.

Key features include an advanced rule-based targeting to trigger specific user data or behavior and a WYSIWYG editor for personalized user guides. The software also have A/B testing capabilities to measure script guides in real time using key data points, such as, engagement, event tracking, and online sales or ROI. Toonimo also features customizable 3D animation characters for added visual engagement during the web walkthrough.

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Overview of Toonimo Benefits

Sales

  • Increase sales and conversion by welcoming your shoppers and guide them through product catalogs, product pages, and shopping cart
  • Explain your product or service using the language that is understandable to your customers
  • Provide swift answers to FAQs using natural voice and rich media
  • Deliver personalized promos, special offers, and coupon codes to users on target pages

Marketing

  • Focus the attention of your web visitors to your value propositions and key messages
  • Deliver personalized solution to your users based on their browsing pattern, personal and on-page parameters
  • Improve your ROI by increasing form fill rate, order size, and reducing shopping cart abandonment rate

Support

  • Proactively provide assistance to FAQs based on page and context
  • Reduce workload of your helpdesk team by redirecting FAQs to the Toonimo overlay
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Overview of Toonimo Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Toonimo Position In Our Categories

Knowing that businesses have specific business-related demands, it is only prudent they steer clear of subscribing to a one-size-fits-all, ideal solution. Be that as it may, it would be almost impossible to find such a software solution even among well-known software solutions. The efficient thing to undertake should be to narrow down the several key factors which require careful thought including major features, costing, technical skill capability of the employees, company size, etc. After which, you should follow through the product research comprehensively. Read these Toonimo evaluations and scrutinize the other software programs in your list more closely. Such comprehensive research can make sure you drop ill-fitting apps and subscribe to the one which meets all the features your business requires.

Position of Toonimo in our main categories:

TOP 100

Toonimo is one of the top 100 Customer Support Software products

TOP 50

Toonimo is one of the 50 Help Desk Software products

TOP 100

Toonimo is one of the top 100 Learning Management Systems (LMS) products

Every business is different, and may call for a particular type of Help Desk Software solution that will be adjusted to their company size, type of customers and employees and even individual industry they cater to. You should not count on finding a perfect app that is going to be suitable for every company no matter what their background is. It may be a good idea to read a few Toonimo Help Desk Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you need an easy and straightforward app with only essential features? Will you actually use the complex tools needed by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable service that will match your budget.

How Much Does Toonimo Cost?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Toonimo pricing details?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 5

We know that when you make a decision to get a Help Desk Software it’s vital not only to learn how professionals score it in their reviews, but also to find out whether the actual people and enterprises that use this software are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Toonimo reviews across a broad range of social media sites. The data is then featured in a simple to understand format indicating how many clients had positive and negative experience with Toonimo. With that information available you will be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Toonimo?

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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