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Toonimo Review

Toonimo
Our score: 8.5 User satisfaction: 90%

What is Toonimo?

Toonimo is a SaaS digital walkthrough software that allows you to overlay a human voice and graphical annotations on your web pages to guide or orient web visitors. It aims to “humanize” the web user experience, especially when shopping for complicated products or viewing data that requires explaining.

The software is ideal for sales, marketing, and support. It can help assist online sellers to increase sales and conversions by guiding shoppers through the store. Likewise, it can help vendors to provide assistance while reducing helpdesk costs, or drive training and onboarding in their websites. Toonimo has custom plans for both small businesses and large enterprises.

Key features include an advanced rule-based targeting to trigger specific user data or behavior and a WYSIWYG editor for personalized user guides. The software also have A/B testing capabilities to measure script guides in real time using key data points, such as, engagement, event tracking, and online sales or ROI. Toonimo also features customizable 3D animation characters for added visual engagement during the web walkthrough.

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Overview of Toonimo Benefits

Sales

  • Increase sales and conversion by welcoming your shoppers and guide them through product catalogs, product pages, and shopping cart
  • Explain your product or service using the language that is understandable to your customers
  • Provide swift answers to FAQs using natural voice and rich media
  • Deliver personalized promos, special offers, and coupon codes to users on target pages

Marketing

  • Focus the attention of your web visitors to your value propositions and key messages
  • Deliver personalized solution to your users based on their browsing pattern, personal and on-page parameters
  • Improve your ROI by increasing form fill rate, order size, and reducing shopping cart abandonment rate

Support

  • Proactively provide assistance to FAQs based on page and context
  • Reduce workload of your helpdesk team by redirecting FAQs to the Toonimo overlay
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Overview of Toonimo Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Toonimo Position In Our Categories

Because companies have particular business-related requirements, it is practical that they abstain from choosing an all-in-one, “perfect” software product. Needless to say, it would be difficult to stumble on such application even among popular software solutions. The best thing to undertake should be to tabulate the varied significant factors that require examination including major features, price plans, skill ability of staff, organizational size, etc. After which, you must conduct the research comprehensively. Have a look at some of these Toonimo review articles and check out the other software products in your shortlist in detail. Such comprehensive research ensure you stay away from poorly fit applications and choose the system that includes all the aspects your company requires.

Position of Toonimo in our main categories:

TOP 100

Toonimo is one of the top 100 Customer Support Software products

TOP 50

Toonimo is one of the 50 Help Desk Software products

TOP 100

Toonimo is one of the top 100 Learning Management Systems (LMS) products

It's crucial to keep in mind that hardly any service in the Help Desk Software category is an ideal solution that can fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few Toonimo Help Desk Software reviews first as specific solutions can perform well only in a really small group of applications or be created with a really specific type of industry in mind. Others might function with a goal of being simple and intuitive and as a result lack advanced functionalities needed by more experienced users. You can also find apps that focus on a large group of customers and offer a rich feature toolbox, however that in most cases comes at a higher price of such a solution. Ensure you're aware of your requirements so that you purchase a solution that offers specifically the functionalities you look for.

How Much Does Toonimo Cost?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Toonimo pricing details?

Toonimo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 5

We are aware that when you decide to buy a Help Desk Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover if the real users and companies that bought it are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Toonimo reviews across a wide array of social media sites. The information is then displayed in an easy to understand format revealing how many customers had positive and negative experience with Toonimo. With that information at hand you should be prepared to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Toonimo?

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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