Trustpilot Review
What is Trustpilot?
Trustpilot is a system which functions as a review community that connects businesses with their consumers and aims in building trust and transparency between the two sides. With Trustpilot, businesses are able to build a strong brand reputation as they are enabled to gather feedback from their customers, know their customers better, and showcase their brand, products, and services.
Leveraging authentic reviews from real customers, Trustpilot helps promote consumer trust and confidence, resulting in large volumes of incoming traffic and better conversion rates.
The system also offers traffic boost via paid and organic search. Trustpilot also enables both businesses and customers to interact. This functionality allows businesses to respond to both positive and negative reviews, reconnect and rescue dissatisfied customers, and enhance retention rate.
Show MoreOverview of Trustpilot Benefits
Trustpilot gives you the platform to fully harness your customer feedback and comments, turning them into your most powerful marketing tool. People are now looking at product reviews from actual consumers as a gauge to whether make the purchase or not. Customer reviews provide consumers the human, emotional side of customer experience prior to making a purchasing decision. Product reviews from customers are effective and can easily influence one’s buying decision.
With Trustpilot, businesses are able to collect authentic consumer feedback and reviews, make them accessible to other customers to help them make informed purchasing decisions. Transparent reviews help strengthen relationships between sellers and customers, resulting in strong consumer trust. Armed with reliable product information and experience, people have more confidence to make that purchase, leading to better business revenue and growth.
Not all customers have positive experiences to share. With Trustpilot, you are able to identify customers who provided negative reviews and make the necessary actions to engage them. You can also use these negative feedback to discover areas where your brands can improve and grow your client base.
More than 360,000+ websites from 65 companies have experienced significant business growth since getting reviewed by Trustpilot, including WordPress and Dior. Your business could be next.
Show MoreOverview of Trustpilot Features
- Rate and review over 360,000+ websites in over 20 categories
- Receive and publish customer reviews
- Design and send out review request forms to your customers
- Collect, manage, and respond to reviews received from customers
- Integrate reviews with third-party apps
Trustpilot Position In Our Categories
Keeping in mind companies have their own business-related demands, it is only wise they avoid adopting a one-size-fits-all, “perfect” business application. Be that as it may, it would be difficult to try to discover such an app even among widely used software solutions. The clever thing to undertake can be to take note of the different essential aspects that require investigation including critical features, pricing, technical skill ability of the users, company size, etc. Thereafter, you must double down on your product research thoroughly. Go over some Trustpilot review articles and scrutinize the other software options in your shortlist in detail. Such comprehensive research ensures you drop ill-fitting software products and select the one that offers all the features your company requires to be successful.
Position of Trustpilot in our main categories:
TOP
100
Trustpilot is one of the top 100 CRM Software products
It is crucial to realize that hardly any service in the Reviews Management Software category is going to be a perfect solution that can match all the needs of all business types, sizes and industries. It may be a good idea to read a few Trustpilot Reviews Management Software reviews first as some services may excel exclusively in a really small group of applications or be prepared with a really specific industry in mind. Others may work with an idea of being simple and intuitive and as a result lack complex functionalities needed by more experienced users. You can also come across apps that focus on a wide group of users and offer a powerful feature toolbox, but this in most cases comes at a higher cost of such a solution. Ensure you're aware of your requirements so that you get a service that provides specifically the functionalities you look for.
How Much Does Trustpilot Cost?
Trustpilot Pricing Plans:
Free Trial
Free
Free
Standard
From $199/month
Standard Plus Add-Ons
Contact vendor
Enterprise
Contact vendor
What are Trustpilot pricing details?
Trustpilot Pricing Plans:
Free Trial
Free
Free
Standard
From $199/month
Standard Plus Add-Ons
Contact vendor
Enterprise
Contact vendor
Trustpilot offers four pricing plans for companies to consider. Find the right plan for you below!
Free – $0/month
- Claim profile page
- Invite customer reviews
- Receive support
- See basic performance reports
- Use 2 TrustBox widgets
- Drive Google Seller Ratings
Standard – from $199/month
- Upgrade your profile page
- Invite more customer reviews
- Access to Customer Success team
- Learn from detailed analysis
- Use 8 review TrustBox widgets
- Drive Google Seller Ratings
- Gain access to marketing assets
- Access add-on modules
Standard Plus Add-Ons – Prices vary based on Add-ons
- Invite an unlimited number of customers to write verified reviews
- Convert more prospects with our full TrustBox library to showcase your reviews
- Enhance your online reputation with a well-curated Company Profile Page
- Show Product Reviews on sites and ads to help customers make the right choices
- Access our full insights suite for advanced analysis of your customer sentiment
Enterprise – Contact for Enterprise Pricing
- If you need a solution built for a larger business, give us a call. We can accommodate your need for complex integrations and analytics, with dedicated support along the way. We’ll help you to manage your reputation, gain insights into customer sentiment, see review analytics and more.
User Satisfaction
Positive Social Media Mentions
89
Negative Social Media Mentions
6
We realize that when you decide to buy a Reviews Management Software it’s vital not only to see how professionals rank it in their reviews, but also to discover whether the actual people and businesses that purchased it are actually satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Trustpilot reviews across a wide array of social media sites. The information is then presented in an easy to understand format revealing how many users had positive and negative experience with Trustpilot. With that information available you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Trustpilot?
At Trustpilot, we have lots of integrations. These include: BigCommerce, Nosto, Yext, Uberall, Adestra, Ambassador, BounceX, Conductor, Emarsys, Facebook, Fomo, Fresh Relevance, Freshworks, Gnatta, Google, Hootsuite, Kooomo, LoyaltyLion, MPZMail, Magento Commerce, Movable Ink, OpenCart, Optimum ROI, PayPal, PrestaShop, Promo.com, Purple Wifi, Reputation Studio, SaleCycle, Segment, Shopify, Shopware, Simply Translate B.V., Slack, Smile.io, Sprinklr, SwiftERM, Visualsoft, Wireless Social, WooCommerce, Yieldify, Zapier, Zendesk, yReceipts
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