Trustpilot Review
What is Trustpilot?
Trustpilot is a system which functions as a review community that connects businesses with their consumers and aims in building trust and transparency between the two sides. With Trustpilot, businesses are able to build a strong brand reputation as they are enabled to gather feedback from their customers, know their customers better, and showcase their brand, products, and services.
Leveraging authentic reviews from real customers, Trustpilot helps promote consumer trust and confidence, resulting in large volumes of incoming traffic and better conversion rates.
The system also offers traffic boost via paid and organic search. Trustpilot also enables both businesses and customers to interact. This functionality allows businesses to respond to both positive and negative reviews, reconnect and rescue dissatisfied customers, and enhance retention rate.
Show MoreOverview of Trustpilot Benefits
Trustpilot gives you the platform to fully harness your customer feedback and comments, turning them into your most powerful marketing tool. People are now looking at product reviews from actual consumers as a gauge to whether make the purchase or not. Customer reviews provide consumers the human, emotional side of customer experience prior to making a purchasing decision. Product reviews from customers are effective and can easily influence one’s buying decision.
With Trustpilot, businesses are able to collect authentic consumer feedback and reviews, make them accessible to other customers to help them make informed purchasing decisions. Transparent reviews help strengthen relationships between sellers and customers, resulting in strong consumer trust. Armed with reliable product information and experience, people have more confidence to make that purchase, leading to better business revenue and growth.
Not all customers have positive experiences to share. With Trustpilot, you are able to identify customers who provided negative reviews and make the necessary actions to engage them. You can also use these negative feedback to discover areas where your brands can improve and grow your client base.
More than 360,000+ websites from 65 companies have experienced significant business growth since getting reviewed by Trustpilot, including WordPress and Dior. Your business could be next.
Show MoreOverview of Trustpilot Features
- Rate and review over 360,000+ websites in over 20 categories
- Receive and publish customer reviews
- Design and send out review request forms to your customers
- Collect, manage, and respond to reviews received from customers
- Integrate reviews with third-party apps
Trustpilot Position In Our Categories
Because businesses have distinct business wants, it is wise they abstain from settling on a one-size-fits-all, “perfect” software. Regardless, it is troublesome to discover such a software system even among recognizable software systems. The logical step to do would be to take note of the various important factors that call for a investigation such as essential features, packages, technical skill aptitude of staff members, company size, etc. The second step is, you must do the research thoroughly. Go over some of these Trustpilot evaluations and explore the other software systems in your list in detail. Such detailed product investigation guarantees you circumvent poorly fit apps and subscribe to the system which offers all the function your company requires.
Position of Trustpilot in our main categories:
TOP
100
Trustpilot is one of the top 100 CRM Software products
Enterprises have unique needs and requirements and no software application can be ideal in such a situation. It is useless to try to find a perfect off-the-shelf software system that meets all your business needs. The intelligent thing to do would be to adapt the solution for your special wants, staff member skill levels, budget, and other factors. For these reasons, do not hurry and subscribe to well-publicized leading systems. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your groundwork, check out each short-listed system in detail, read a few Trustpilot Reviews Management Software reviews, call the maker for clarifications, and finally select the application that provides what you require.
How Much Does Trustpilot Cost?
Trustpilot Pricing Plans:
Free Trial
Free
Free
Standard
From $199/month
Standard Plus Add-Ons
Contact vendor
Enterprise
Contact vendor
What are Trustpilot pricing details?
Trustpilot Pricing Plans:
Free Trial
Free
Free
Standard
From $199/month
Standard Plus Add-Ons
Contact vendor
Enterprise
Contact vendor
Trustpilot offers four pricing plans for companies to consider. Find the right plan for you below!
Free – $0/month
- Claim profile page
- Invite customer reviews
- Receive support
- See basic performance reports
- Use 2 TrustBox widgets
- Drive Google Seller Ratings
Standard – from $199/month
- Upgrade your profile page
- Invite more customer reviews
- Access to Customer Success team
- Learn from detailed analysis
- Use 8 review TrustBox widgets
- Drive Google Seller Ratings
- Gain access to marketing assets
- Access add-on modules
Standard Plus Add-Ons – Prices vary based on Add-ons
- Invite an unlimited number of customers to write verified reviews
- Convert more prospects with our full TrustBox library to showcase your reviews
- Enhance your online reputation with a well-curated Company Profile Page
- Show Product Reviews on sites and ads to help customers make the right choices
- Access our full insights suite for advanced analysis of your customer sentiment
Enterprise – Contact for Enterprise Pricing
- If you need a solution built for a larger business, give us a call. We can accommodate your need for complex integrations and analytics, with dedicated support along the way. We’ll help you to manage your reputation, gain insights into customer sentiment, see review analytics and more.
User Satisfaction
Positive Social Media Mentions
89
Negative Social Media Mentions
6
We realize that when you decide to buy a Reviews Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to find out if the actual users and businesses that bought these solutions are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Trustpilot reviews across a vast array of social media sites. The data is then presented in a simple to understand format revealing how many people had positive and negative experience with Trustpilot. With that information available you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Trustpilot?
At Trustpilot, we have lots of integrations. These include: BigCommerce, Nosto, Yext, Uberall, Adestra, Ambassador, BounceX, Conductor, Emarsys, Facebook, Fomo, Fresh Relevance, Freshworks, Gnatta, Google, Hootsuite, Kooomo, LoyaltyLion, MPZMail, Magento Commerce, Movable Ink, OpenCart, Optimum ROI, PayPal, PrestaShop, Promo.com, Purple Wifi, Reputation Studio, SaleCycle, Segment, Shopify, Shopware, Simply Translate B.V., Slack, Smile.io, Sprinklr, SwiftERM, Visualsoft, Wireless Social, WooCommerce, Yieldify, Zapier, Zendesk, yReceipts
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