ViaOS Review
What is ViaOS?
ViaOS is an enterprise software solution that helps companies enhance customer experience by integrating all their peripheral devices into a smart self-service platform. It works by ensuring that customers who visit your brach can do more across all your touchpoints and channels with less action. This results in increased operational efficiency, faster customer service delivery, and better product quality. It also promotes more opportunities for cross- and up-selling.
The platform is ideal in many industries, including retail stores, supermarkets, telecommunication, pharmacies, hospitals, government organizations, and banks. It also eliminates the need for site visits since ViaOS maintains your devices remotely by securely running regular diagnostics and updates on them. Furthermore, the tool is also equipped with analytics and reporting tools that provide granular metrics needed for real-time decision-making. Users can also create and deploy custom dashboards that are useful for managing data at their own pace and style.
Show MoreOverview of ViaOS Benefits
Telecommunication Services
Via OS technology provides ample benefits to businesses, particularly in the telecommunication industry, with its streamlining and automation services and a wide range of features for specialist retailers. For instance, the platform lets your customers perform transactions on their own, like paying bills or purchasing SIM. Furthermore, Via OS offers a series of backup features like network redundancy that help keep your systems online in case of packet loss and other network environment issues.
Banking Solutions
Via OS enables businesses to be where their customers are for banking activities by offering them smart self-service solutions across all devices and channels. This enhances both customer and agent satisfaction since your clients can easily get answers to their queries without waiting for help. The platform’s banking features include MICR code line verification, fraud detection, automatic stamping on the front cheque, rear/front image capturing of cheque, and bank to bank transfers.
Insight Gathering and Reporting Tools
Aside from automation and self-service to customers, Via OS also provides a variety of useful reporting tools. One of them is the device dashboard, which gives an overview of every device status in one quick look or provides a deeper insight into each device, allowing you to determine their component health, device heartbeat, and other conditions.
Show MoreOverview of ViaOS Features
- KYC Requirements Compliance
- Mobile Apps Integration
- Complaints Lodging & Instant Feedback
- Multi-language
- Easy Banking Features
- High Standard Image Processing
- 3rd-party Integration
- Product Management
Awards & Quality Certificates
ViaOS Position In Our Categories
Because companies have distinctive business-related wants, it is logical that they abstain from selecting an all-in-one, “perfect” software system. Regardless, it is difficult to discover such application even among well-known software systems. The right thing to do can be to narrow down the varied critical aspects which necessitate inspection such as critical features, pricing, technical skill ability of staff members, company size, etc. The second step is, you should perform your product research thoroughly. Browse over some ViaOS evaluations and scrutinize the other software solutions in your list in detail. Such well-rounded product research makes sure you drop mismatched applications and pay for the system that meets all the features your business requires to achieve growth.
Position of ViaOS in our main categories:
TOP
50
ViaOS is one of the top 50 Customer Experience Management Software products
If you are interested in ViaOS it might also be sensible to check out other subcategories of Customer Experience Management Software listed in our base of B2B software reviews.
Since each organization has particular business needs, it is prudent for them to refrain from searching for a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such a system even among popular software applications. The smart thing to do would be to jot down the various important aspects that require consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some ViaOS Customer Experience Management Software reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive research can ensure you weed out ill-fitting platforms and choose the app that presents all the elements you need for business success.
How Much Does ViaOS Cost?
ViaOS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ViaOS pricing details?
ViaOS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ViaOS pricing is by quote. Contact the vendor for pricing information.
User Satisfaction
Positive Social Media Mentions
112
Negative Social Media Mentions
8
We know that when you choose to purchase a Customer Experience Management Software it’s vital not only to see how professionals rank it in their reviews, but also to discover if the actual users and companies that purchased this software are indeed happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ViaOS reviews across a wide array of social media sites. The data is then presented in an easy to digest form revealing how many people had positive and negative experience with ViaOS. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ViaOS?
No information available.
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