ViaOS Review
What is ViaOS?
ViaOS is an enterprise software solution that helps companies enhance customer experience by integrating all their peripheral devices into a smart self-service platform. It works by ensuring that customers who visit your brach can do more across all your touchpoints and channels with less action. This results in increased operational efficiency, faster customer service delivery, and better product quality. It also promotes more opportunities for cross- and up-selling.
The platform is ideal in many industries, including retail stores, supermarkets, telecommunication, pharmacies, hospitals, government organizations, and banks. It also eliminates the need for site visits since ViaOS maintains your devices remotely by securely running regular diagnostics and updates on them. Furthermore, the tool is also equipped with analytics and reporting tools that provide granular metrics needed for real-time decision-making. Users can also create and deploy custom dashboards that are useful for managing data at their own pace and style.
Show MoreOverview of ViaOS Benefits
Telecommunication Services
Via OS technology provides ample benefits to businesses, particularly in the telecommunication industry, with its streamlining and automation services and a wide range of features for specialist retailers. For instance, the platform lets your customers perform transactions on their own, like paying bills or purchasing SIM. Furthermore, Via OS offers a series of backup features like network redundancy that help keep your systems online in case of packet loss and other network environment issues.
Banking Solutions
Via OS enables businesses to be where their customers are for banking activities by offering them smart self-service solutions across all devices and channels. This enhances both customer and agent satisfaction since your clients can easily get answers to their queries without waiting for help. The platform’s banking features include MICR code line verification, fraud detection, automatic stamping on the front cheque, rear/front image capturing of cheque, and bank to bank transfers.
Insight Gathering and Reporting Tools
Aside from automation and self-service to customers, Via OS also provides a variety of useful reporting tools. One of them is the device dashboard, which gives an overview of every device status in one quick look or provides a deeper insight into each device, allowing you to determine their component health, device heartbeat, and other conditions.
Show MoreOverview of ViaOS Features
- KYC Requirements Compliance
- Mobile Apps Integration
- Complaints Lodging & Instant Feedback
- Multi-language
- Easy Banking Features
- High Standard Image Processing
- 3rd-party Integration
- Product Management
Awards & Quality Certificates
ViaOS Position In Our Categories
Bearing in mind businesses have unique business requirements, it is only prudent they abstain from choosing a one-size-fits-all, “perfect” business program. Regardless, it is troublesome to try to find such a software product even among widely used software solutions. The reasonable step to do would be to take note of the various critical functions that entail scrutiny including crucial features, costing, technical skill ability of staff, business size, etc. Thereafter, you should conduct the research comprehensively. Go over some ViaOS evaluations and look into each of the applications in your shortlist more closely. Such comprehensive research ascertains you avoid mismatched applications and subscribe to the system that provides all the benefits your company requires for optimal results.
Position of ViaOS in our main categories:
TOP
50
ViaOS is one of the top 50 Customer Experience Management Software products
If you are considering ViaOS it may also be a good idea to analyze other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
There are trendy and widely used solutions in each software category. But are they automatically the best fit for your company’s unique needs? A market-leading software product may have thousands of users, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few ViaOS Customer Experience Management Software reviews and consider the factors that you want in the software such as the fees, main features, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these products, read online reviews, get clarifications from the maker, and do your research systematically. This in-depth groundwork is certain to assist you find the most excellent software platform for your company’s specific wants.
How Much Does ViaOS Cost?
ViaOS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ViaOS pricing details?
ViaOS Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ViaOS pricing is by quote. Contact the vendor for pricing information.
User Satisfaction
Positive Social Media Mentions
112
Negative Social Media Mentions
8
We are aware that when you decide to buy a Customer Experience Management Software it’s vital not only to learn how experts rank it in their reviews, but also to find out if the actual people and enterprises that bought it are indeed content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ViaOS reviews across a vast range of social media sites. The information is then featured in an easy to understand form indicating how many customers had positive and negative experience with ViaOS. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ViaOS?
No information available.
ViaOS
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular ViaOS Alternatives
Top Competitors To ViaOS By Price
Product name:
Price:
by quote
Trending Customer Experience Management Software Reviews
ViaOS Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?