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WhatUsersDo Review
What is WhatUsersDo?
WhatUsersDo is a customer support platform that offers insight into the digital experiences of people. It is used by more than 1500 customers who have made it an important part of their business process. Users can choose from three types of tests:
- Website usability tests – these help you identify what users find confusing or difficult on your site so you can make it simpler to use.
- Website benchmarking – compare the user experience on your website with those on competitors’ sites to find out which is more user friendly.
- SEO research – find out how browsers naturally search and which sites they select to visit. Are your internet marketing efforts robust enough?
Overview of WhatUsersDo Benefits
Simplicity for all functions, with no code needed. That is one of the best benefits of using this tool. According to research, capturing user feedback in real time (“in the moment” or “as it happens”) turns out to be the most accurate and effective method of gathering UX insight. Thus, the platform has been designed to make the entire capture process easy and frictionless for participants, and at the same time, substantially insightful for clients.
With the tool, your business can invite your customer base with its Private Panel feature. You can also fine tune with a good range of additional filters (such as socio-economic status, age, sex, etc). If that is still not specific enough, you can dive even deeper to have the exact custom profile plus panel screening.
Show MoreOverview of WhatUsersDo Features
- Complete user experience testing and research
- Better insight to drive sales, conversions, loyalty and growth
- Robust, actionable, and available company-wide
- Instant access to an online panel of “real people”
- Customized test designs and plans
- Desktop user experience testing
- Emails, Surveys, Adverts, PPC, SEO, Search, among others
- Complete assistance
- Maximium value of your digital channels
- Numerous test scenarios
How Much Does WhatUsersDo Cost?
WhatUsersDo Pricing Plans:
Free Trial
Starter
£10K
Repeat
£20K
Regular
£30K
Enterprise
£40K
What are WhatUsersDo pricing details?
WhatUsersDo Pricing Plans:
Free Trial
Starter
£10K
Repeat
£20K
Regular
£30K
Enterprise
£40K
WhatUserDo offers four packages. You can choose from annual plans or project pricing.
Starter: £10K
- Get started with user insights
- 50 video test credits
Repeat: £20K
- Improve key user journeys and funnels
- 100 video test credits
Regular: £30K
- Maximize on your roadmap projects
- 150 video test credits
Enterprise: £40K
- Understand people’s digital experiences
- 200 video test credits
User Satisfaction
Positive Social Media Mentions
65
Negative Social Media Mentions
1
We realize that when you choose to buy a Customer Support Software it’s crucial not only to find out how experts score it in their reviews, but also to discover if the real users and businesses that use this software are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhatUsersDo reviews across a broad array of social media sites. The information is then featured in a simple to understand format indicating how many people had positive and negative experience with WhatUsersDo. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
Language Support
- English
Pricing Model
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WhatUsersDo?
No information available
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